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Hourly Inmate Call Monitoring Jobs in Indiana (NOW HIRING)

SavATree LLC

Administrative Assistant

Carmel, IN

$19 - $23/hr

Competitive pay, between $19 and $23 hourly, based on experience, skill level, and responsibilities ... Participating in call monitoring and coaching sessions for training and quality support This is a ...

Boone County Government

Corrections Officer

Lebanon, IN

$52.29K - $63.95K/yr

Maintains interior and exterior security of Jail facility, including monitoring surveillance ... Refers inmate grievances to Shift Commander. Testifies in court as required. Attends seminars and ...

Boone County, IN

Corrections Officer

Lebanon, IN · On-site

$52.29K - $63.95K/yr

Maintains interior and exterior security of Jail facility, including monitoring surveillance ... Refers inmate grievances to Shift Commander. * Testifies in court as required. * Attends seminars ...

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Hourly Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the most common jail jobs?

Common jail jobs include correctional officers, detention deputies, and inmate program coordinators. These roles involve security, supervision, and inmate management, often requiring training and certification in correctional procedures. Other positions may include administrative staff, medical personnel, and facility maintenance workers.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What are the most commonly searched types of Inmate Call Monitoring jobs in Indiana? The most popular types of Inmate Call Monitoring jobs in Indiana are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Indiana? For Hourly Inmate Call Monitoring jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Indiana look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Indiana are:
What cities in Indiana are hiring for Hourly Inmate Call Monitoring jobs? Cities in Indiana with the most Hourly Inmate Call Monitoring job openings:
Hourly Inmate Call Monitoring jobs near you
Administrative Assistant

Administrative Assistant

SavATree LLC

Carmel, IN

$19 - $23/hr

Full-time

Posted 29 days ago

SavATree rating

7.1

Company rating: 7.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

8th of 28 rated gardening and landscaping

Job description

What We Offer

At SavATree, your success is our priority. Here’s how we invest in you:

  • Compensation: Competitive pay, between $19 and $23 hourly, based on experience, skill level, and responsibilities
  • Benefits: Health and dental insurance, paid time off, 401(k) Savings Plan, and Flexible Spending Plan
  • Time Off: Time off to support your work/life balance
  • Career Growth & Development: We invest in your success with training, education, and internal growth opportunities
  • Team & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety

Position Summary

As an Arborist Assistant, you will play a vital role in supporting sales and branch operations. A typical day may include:

  • Making outbound sales calls and generating leads
  • Creating proposals and scheduling customer appointments
  • Maintaining multiple sales calendars
  • Providing world-class customer service on inbound calls
  • Building positive rapport with customers and processing payments
  • Administering the customer database and maintaining accurate records
  • Completing paperwork efficiently and supporting Sales Arborists
  • Participating in call monitoring and coaching sessions for training and quality support

This is a fast-paced and highly collaborative role, offering opportunities to build your knowledge, develop your skills, and contribute to the success of the team.

About You

You are eager to learn and grow within the business and the arboricultural industry. You bring:

  • An associate’s degree or higher (preferred)
  • Excellent written and verbal communication skills, including a professional phone manner
  • Previous success with outbound calling and sales/marketing (2+ years a plus)
  • Proficiency in Microsoft Office Suite, internet, and database systems (training provided)
  • Experience with AR, AP, Payroll, HR, Benefits, and multiline phone systems
  • A strong eye for accuracy, attention to detail, and a commitment to excellence
  • Authorization to lawfully work in the U.S.

About SavATree

SavATree was founded 45 years ago with a mission to preserve trees threatened by the gypsy moth epidemic. Since then, we’ve grown into a nationwide leader in tree, shrub, and lawn care services. Unlike companies that focus on removal, our work is rooted in preservation and care.

We are a values-driven organization built on teamwork, integrity, respect, and a relentless commitment to making a positive impact. When you join us, you’ll find a collaborative, competitive, and caring environment where your contributions matter. As we like to say: When you work here, you thrive here.

Physical Requirements

These physical demands described must be met by an employee to successfully perform the essential functions of this job. While performing the duties of the job, the employee is subject to lift and/or move up to fifty (50) pounds.

Equal Opportunity

SavATree is an Equal Opportunity Employer and a Drug-Free Workplace. We are committed to creating a diverse environment where all employees feel valued and respected.

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