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Hourly Inmate Call Monitoring Jobs in Georgia (NOW HIRING)

City of Augusta, GA

Work Detail Supervisor

Augusta, GA · On-site

Supervises inmate work crews and provides security for work details in performing right-of-way and ... Supervises, observes, monitors, and controls inmates as they participate in work details, or as ...

Jackson County Georgia

JAILER I

Jefferson, GA · On-site

$22.95/hr

Monitors activities and performs a variety of tasks involving inmates on a daily basis; prepares ... inmate phone call opportunity; determines bond amounts; assigns bed/cell area and notifies ...

Sheriff's Office

Jail Officer

Hinesville, GA · On-site

Manages and monitors inmate activities in cell blocks, recreation yards, and other areas ... Conducts roll call and headcounts. * Records and maintains inmate records. * Prepares required ...

City of Augusta, GA

Corrections Officer I

Augusta, GA · On-site

$40.10K - $52.30K/yr

Monitors inmate health status: monitors and conducts basic evaluations of health status; involves ... This position requires staff call up in an emergency situation and some travel from office to other ...

Hall County

Jailer

Gainesville, GA · On-site

$22.63 - $28.53/hr

... call 770-718-2350. JOB SUMMARY : Maintains order and discipline through enforcing rules and ... Monitors all actions and movements of inmates through direct supervision or through intercom and ...

New

Henry County, GA

DETENTION OFFICER I

Mcdonough, GA · On-site

$21.58/hr

Salary: $21.58 Hourly Location : 120 Henry Parkway McDonough, GA Job Type: Full-time Job Number ... Monitors and accounts for inmates; conducts intake/booking of inmates on arrival; monitors and ...

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Hourly Inmate Call Monitoring information

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the most common jail jobs?

Common jail jobs include correctional officers, detention deputies, and inmate program coordinators. These roles involve security, supervision, and inmate management, often requiring training and certification in correctional procedures. Other positions may include administrative staff, medical personnel, and facility maintenance workers.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What are the most commonly searched types of Inmate Call Monitoring jobs in Georgia? The most popular types of Inmate Call Monitoring jobs in Georgia are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Georgia? For Hourly Inmate Call Monitoring jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Georgia look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Georgia are:
What cities in Georgia are hiring for Hourly Inmate Call Monitoring jobs? Cities in Georgia with the most Hourly Inmate Call Monitoring job openings:
Hourly Inmate Call Monitoring jobs near you

Work Detail Supervisor

City of Augusta, GA

Augusta, GA • On-site

Full-time

Posted 27 days ago

Job description

General Summary: Supervises inmate work crews and provides security for work details in performing right-of-way and drainage conveyance maintenance work in outside non-secure areas of the county correctional facility. Work is performed within the guidelines of Department of Corrections, Augusta Fire Department, state and federal laws, local ordinances, and supervisory instructions. Reports to the Logistics Captain or other designated person and works with inmates, co-workers, employees, law enforcement officers, and the public to provide operational support.
Key Responsibilities:
  • Maintains order and discipline among inmate maintenance work crews.
  • Organizes work schedules for assigned Inmate maintenance work crew according to priority of request for services. Supervises, observes, monitors, and controls inmates as they participate in work details, or as they are being transported from one location to another. Stays alert to recognize and report probable security or offender behavior problems
  • Operates crew cab truck to transport Inmate maintenance crew to and from work site. Supervises/instructs and guides inmates in assigned activities such as construction, general maintenance, ground maintenance, painting, cleaning vehicles, safety, sanitation, and the proper use of tools, equipment, and supplies, to ensure that such activities are appropriately completed
  • Properly obtains and issues to assigned inmate maintenance crew, as applicable, the tools, equipment, materials, supplies, etc. necessary to complete their assigned activities.
  • Ensures control of inmate maintenance crew on work detail by maintaining optimal vantage point, minimum distance, minimal communication, and remaining alert to diversionary tactics.
  • Accurately conducts head counts within required time frames to ensure that assigned inmate maintenance crew is properly accounted for. May operate lawn equipment when necessary.

Education: High School diploma or G.E.D.
Experience: Three (3) years of experience in construction, general maintenance, groundskeeping, painting, and the ability to supervise inmate work assignments in a variety of tasks.
Knowledge/Skills/Abilities:
  • Considerable knowledge of modern corrections practices and procedures and departmental and safety rules and regulations.
  • Familiarity with methods, procedures, and equipment used in roadway cleanup, right-of-way and easement mowing, and litter cleanup.
  • Familiarity with Department of Corrections guidelines, county standards for public works maintenance work and federal, state and local laws pertaining to the incarceration of persons and geography of the County.
  • Proficiency in supervising, assessing situations with accuracy and speed, interpersonal relations, use of self-defense techniques and equipment, and road maintenance.
  • Good communication skills, both oral and written.
  • Demonstrated ability to work independently.
  • May supervise and/or train designated subordinate personnel.
  • Supervise state inmate labor.

Licensing/Certification:
  • Possession of a valid driver's license with good driving history. If State license is other than Georgia or South Carolina, applicant must obtain a license in Georgia or South Carolina within 30 days of employment.
  • Complete non-security training within six (6) months of hire.

This position requires staff call up in an emergency situation.
More than 50% of this position involves travel from the office to other locations.
PERFORMANCE APTITUDES:
  • Data Utilization: Requires the ability to compile, assemble, copy, record and/or transcribe data according to a prescribed schema or plan. Includes judging whether readily observable functional, structural or compositional characteristics are similar to or divergent from prescribed standards, procedures or routines.
  • Human Interaction: Requires the ability to act as a first-line supervisor, including instructing, reviewing work, maintaining standards, and coordinating activities.
  • Equipment: Requires the ability to operate and control the actions of equipment, machinery, tools and/or materials requiring complex and/or rapid adjustments.
  • Verbal: Requires the ability to utilize a wide variety of reference data and information.
  • Math: Requires the ability to perform addition, subtraction, multiplication, and division. May include counting, recording of counts, and basic measuring.
  • Functional Reasoning: Requires the ability to carry out detailed but routine written or oral instructions. Involves routine work according to clearly prescribed standard practices, with some latitude for independent judgment.
  • Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
  • Physical Abilities: Tasks require the regular and sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that generally involves lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).
  • Sensory Requirements: Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, and visual cues or signals. Some tasks require the ability to communicate orally.
  • Environmental Factors: Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, violence, firearms, traffic hazards, toxic agents, or rude/irate customers.

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