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Hourly Inmate Call Monitoring Jobs in Georgia (NOW HIRING)

JAILER I

Jefferson, GA · On-site

$22.95/hr

Monitors activities and performs a variety of tasks involving inmates on a daily basis; prepares ... inmate phone call opportunity; determines bond amounts; assigns bed/cell area and notifies ...

Manages and monitors inmate activities in cell blocks, recreation yards, and other areas ... Conducts roll call and headcounts. * Records and maintains inmate records. * Prepares required ...

Transportation Officer

Lumpkin, GA · On-site

$22.55/hr

Starting Hourly Rate: $22.55 Senior Transportation Officer (after 6-9 months on average based on ... Monitor and supervise inmate, detainee, and/or resident activity per TCA policy. This includes ...

Part-Time Jailer

College Park, GA · On-site

$38K - $52K/yr

Salary: $0.01 Hourly Location : 3717 College Street, College Park, GA Job Type: Part-time Job ... Collects, inventories, and logs inmate property at booking. * Maintains routine operations and ...

All calls are monitored for Quality Assurance purposes and Call Center Customer Service ... Hourly Minimum Pay Range: $18.00 Maximum Pay Range: $18.00 Benefits Information: For all Full-time ...

All calls are monitored for Quality Assurance purposes and Call Center Customer Service ... Hourly Minimum Pay Range: $18.00 Maximum Pay Range: $18.00 Benefits Information: For all Full-time ...

All calls are monitored for Quality Assurance purposes and Call Center Customer Service ... Hourly Minimum Pay Range: $18.00 Maximum Pay Range: $18.00 Benefits Information: For all Full-time ...

Corrections Officer I

Augusta, GA · On-site

$40K - $52K/yr

Monitors inmate health status: monitors and conducts basic evaluations of health status; involves ... This position requires staff call up in an emergency situation and some travel from office to other ...

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Hourly Inmate Call Monitoring information

What job makes $10,000 a month without a degree?

Hourly Inmate Call Monitoring jobs typically do not pay $10,000 a month without specialized skills or experience. High-paying roles that reach this level often involve entrepreneurship, sales, real estate, or skilled trades, but most require relevant skills, certifications, or significant experience rather than just a job title. Such high earnings are uncommon in entry-level or standard monitoring positions.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

Are inmate phone calls monitored?

Inmate call monitoring is a common responsibility for Hourly Inmate Call Monitoring staff, who listen to or record calls to ensure security and compliance with facility rules. Monitoring is typically conducted using specialized audio surveillance systems and requires attention to privacy policies and legal regulations.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What is a corrections monitoring technician?

A corrections monitoring technician is responsible for overseeing inmate phone calls and communications to ensure security and prevent illegal activity. They typically operate monitoring systems, document suspicious behavior, and may require training in security protocols and communication technology. The role often involves working in a correctional facility environment and adhering to strict confidentiality standards.

How much money is a 15-minute jail call?

Hourly Inmate Call Monitoring jobs typically involve overseeing calls that may be billed at rates ranging from a few cents to several dollars per minute, depending on the service provider and call type. A 15-minute jail call can cost between $1.50 and $15 or more, based on the call's billing rate. Monitoring these calls requires understanding call costs and ensuring compliance with regulations.
What are the most commonly searched types of Inmate Call Monitoring jobs in Georgia? The most popular types of Inmate Call Monitoring jobs in Georgia are:
What cities in Georgia are hiring for Hourly Inmate Call Monitoring jobs? Cities in Georgia with the most Hourly Inmate Call Monitoring job openings:
Infographic showing various Hourly Inmate Call Monitoring job openings in Georgia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

$42K - $55K/yr

Full-time

Posted 14 days ago


Job description

JACKSON COUNTY, GEORGIA
CLASSIFICATION SPECIFICATION

CLASSIFICATION TITLE: JAILER

PURPOSE OF CLASSIFICATION

The purpose of this classification is to perform technical work assisting with the daily operations of the jail facility while maintaining safety and security. Interacts directly with inmates during booking process and daily activities. Ensures tasks are performed providing secure care consistent with Federal and State guidelines.

ESSENTIAL FUNCTIONS

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Monitors activities and performs a variety of tasks involving inmates on a daily basis; prepares inmates for visitations; observes inmates for mental and physical problems; obtains medical treatment for inmates as necessary; receives and responds to inmate requests and concerns; escorts inmates to various locations; locks and unlocks cells; coordinates and provides transports of inmates; provides instruction on work details assigned to inmates; provides needed supplies to complete tasks; assists with commissary tasks; ensures accountability for inmates at all times.
Ensures compliance with established rules, regulations, policies and procedures, and local, State and Federal regulations; conducts routine inspections and monitors activities to maintain awareness and prevent potentially dangerous and unsafe situations from developing.
Assists with procedures performed when a new inmate arrives; searches and secures new inmates; gathers information from arresting officer; operates video equipment during booking procedures; prepares index card for each inmate; compiles fingerprint cards and tracking sheets; obtains criminal history and drivers history; classifies inmates based on criminal history; records and maintains inmate information summary; prints medical sheets on inmates; obtains appropriate signatures from inmates; conducts observations to determine mental and physical status; provides explanation of booking process; offers and provides inmate phone call opportunity; determines bond amounts; assigns bed/cell area and notifies appropriate officers of assignment.
Assists in maintaining the physical upkeep of the jail facility; assists in conducting inspections to determine the need for update and repair.
Performs administrative tasks in support of the daily operations of the facility; completes and maintains numerous records, logs and reports involving inspections, equipment and system operations, and related information; monitors booking activities and ensures proper booking procedures are followed.
Performs public relation activities providing information and assistance to the public and other individuals; provides answers and information to families and others inquiring about inmates.
Operates a personal computer, phone system, fax machine, copier and other equipment as necessary to complete essential functions; operates various systems within the facility including smoke control override panel, fire alarm panel, control panels for locking system, air-conditioner system, surveillance equipment, and radio communication equipment to perform essential tasks.


ADDITIONAL FUNCTIONS

Performs other related duties as required.

MINIMUM QUALIFICATIONS

High school diploma or GED with a minimum of six months to one year of experience working in a detention facility, law enforcement, security or closely relate field or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

PERFORMANCE APTITUDES


Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.

Human Interaction:

Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.

Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to start, stop, operate and monitor the functioning of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude:

Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude:

Requires the ability to perform addition, subtraction, multiplication, and division. May include counting, recording of counts, and basic measuring.

Functional Reasoning:

Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.

Situational Reasoning:

Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.

ADA COMPLIANCE


Physical Ability:

Tasks require the regular and sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that generally involves lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).

Sensory Requirements:

Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.

Environmental Factors:

Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, odors, wetness, humidity, temperature and noise extremes, human bites, violence, disease, or rude/irate individuals.

Jackson County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.