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Hourly Inmate Call Monitoring Jobs in Atlanta, GA

Ryder

Call Center Representative

Alpharetta, GA · Remote

$18/hr

All calls are monitored for Quality Assurance purposes and Call Center Customer Service ... Hourly Minimum Pay Range: $18.00 Maximum Pay Range: $18.00 Benefits Information: For all Full-time ...

New

City of College Park, GA

Part-Time Jailer

College Park, GA · On-site

$38K - $52K/yr

Salary: $0.01 Hourly Location : 3717 College Street, College Park, GA Job Type: Part-time Job ... Collects, inventories, and logs inmate property at booking. * Maintains routine operations and ...

Ryder

Call Center Representative 1 - Remote

Atlanta, GA · Remote

$18/hr

All calls are monitored for Quality Assurance purposes and Call Center Customer Service ... Hourly Minimum Pay Range: $18.00 Maximum Pay Range: $18.00 Benefits Information: For all Full-time ...

New

Henry County, GA

DETENTION OFFICER I

Mcdonough, GA · On-site

$21.58/hr

Salary: $21.58 Hourly Location : 120 Henry Parkway McDonough, GA Job Type: Full-time Job Number ... Monitors and accounts for inmates; conducts intake/booking of inmates on arrival; monitors and ...

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Hourly Inmate Call Monitoring information

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How much do hourly inmate call monitoring jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for hourly inmate call monitoring in Atlanta, GA is $15.40, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $16.63 per hour, depending on experience, location, and employer.

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Atlanta, GA? The most popular types of Inmate Call Monitoring jobs in Atlanta, GA are:
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What cities near Atlanta, GA are hiring for Hourly Inmate Call Monitoring jobs? Cities near Atlanta, GA with the most Hourly Inmate Call Monitoring job openings:
Hourly Inmate Call Monitoring jobs near you

Deputy Sheriff

DeKalb County Sheriff's Office

Decatur, GA

Full-time

Re-posted 19 days ago

Job description

DUTIES: Conducts investigations to determine location/locate individuals named in criminal and civil papers. Serves felony and misdemeanor warrants; arrests individuals named in warrants; executes lunacy pickup orders; transports prisoners to county jail or to mental institutions. Enforces all the rules and regulations of the courtroom and/or jail; maintains safety an security of the general public, facility staff, and county inmates; escorts inmates to various parts of the jail or court facility. Processes incoming jail inmates by taking accurate and classifiable fingerprints, photographs, and personal history; collects, inventories, and stores inmate personal clothing, jewelry, and money; issues jail clothing, linens, personal hygiene/cleaning supplies and bedding. Transports inmates to and from court; provides safety and security during transport; guards prisoners in court; maintains order and security in courtrooms; searches witnesses and the public for weapons. Processes bond monies and all cash bonds; approves and arranges bail bonds. Observes security monitors to watch inmate movement; supervises inmates during visitation, recreation, and medical call; reports unusual observations to superiors. Responds to questions, complaints, and requests for information by telephone or in person from inmates, the general public, court personnel, medical staff, attorneys, clergy, officers, employees, and supervisors. Conducts periodic security inspections and searches of inmates' person and living quarters for unauthorized items including weapon, drugs, and smoking paraphernalia.  Supplies inmates with meals; ensures medical attention is provided to inmates as needed; dispenses medication to inmates under the direction of physician, or nurse. Mediates disputes between inmates and/or staff member; counsels and/or disciplines inmates as required. Documents all activity conducted in assigned position; completes daily activity reports, log books, incident reports, vehicle inspection form, inmate property receipts, and various other reports and documents associated with routine duties of Deputy Sheriff; maintains files and records.

MINIMUM REQUIREMENTS: High school diploma or GED; two years of experience a law enforcement officer and Georgia P.O.S.T. certification as a law enforcement officer or one year experience as a Detention Officer III/Jail Training Officer with DeKalb County. Must posses a valid Georgia driver's license. Must be at least 21 years of age. Must pass current Georgia P.O.S.T. certification as a law enforcement officer. Must be licensed and qualified to operate a firearm. Some positions may require CDL with passenger endorsement.

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