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Seasonal Inmate Call Monitoring Jobs (NOW HIRING)

Florence County SC

Correctional Officer

Effingham, SC

$44K - $57K/yr

Supervises inmate cleaning and other work detail responsibilities; issues and monitors the use of ... those who call the County home, by encouraging innovation and economic opportunities, and by ...

City of Myrtle Beach

Detention Officer

Myrtle Beach, SC · On-site

$56K/yr

Monitors inmate activities inside the facility on a continual basis, such as during meals, cleaning ... Supervises inmates attending visitation, during meals, and during medical call; reports unusual ...

Livingston County

Corrections Officer - Jail

Howell, MI · On-site

$26.51 - $35.25/hr

... visitation, inmate mail, and electronic monitoring of the entire Jail facility. Benefits ... sick call, court appearances, attorney visits, transfers to other facilities, etc. * Maintain ...

Calvert County

Correctional Deputy

Barstow, MD · On-site

$25.56 - $27.29/hr

Controls entry to and exit from secure areas of the center; monitors inmate behavior in areas of ... Subject to call in or to remain on the job with short notice for emergencies. FLSA Status: No ...

Cowlitz County

Corrections Officer

Longview, WA

$49K - $64K/yr

Monitor mentally ill or suicidal inmates. * Assist medical personnel to ensure inmate take ... and to call to assistance as needed. * Attend and participate in staff meetings. Contribute with ...

Calvert County

Correctional Deputy

Center, TX · On-site

$25.56 - $27.29/hr

Controls entry to and exit from secure areas of the center; monitors inmate behavior in areas of ... Subject to call in or to remain on the job with short notice for emergencies. FLSA Status: No ...

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Seasonal Inmate Call Monitoring information

What jobs can you work in jail?

In jail, job opportunities are typically limited to roles such as inmate call monitoring, kitchen staff, maintenance, or facility cleaning, often supervised by correctional staff. These jobs usually require security clearances, adherence to strict schedules, and may involve using specific tools or equipment within the facility environment.

What is the difference between Seasonal Inmate Call Monitoring vs Inmate Call Monitoring?

AspectSeasonal Inmate Call MonitoringInmate Call Monitoring
CredentialsBasic background check, training in call monitoringSimilar credentials, often includes certification in call monitoring or security
Work EnvironmentTemporary, seasonal correctional facilities or detention centersYear-round, correctional or detention facilities
Employer & Industry UsageUsed during peak seasons or specific periods in correctional institutionsOngoing role within correctional facilities for inmate communication oversight

Seasonal Inmate Call Monitoring involves temporary work during specific seasons, focusing on monitoring inmate calls in correctional settings. Inmate Call Monitoring is a year-round position with similar responsibilities but continuous employment. Both roles require comparable credentials and work within correctional environments, but seasonal roles are temporary and tied to specific periods.

What app allows jail calls?

In the context of a Seasonal Inmate Call Monitoring role, jail calls are typically facilitated through official communication systems provided by correctional facilities, such as secure phone services like GTL or Securus. These apps are used by inmates to make monitored calls, and monitoring staff may use specialized software to listen to or record these calls in compliance with legal and facility policies.

How much is a 15-minute call from jail?

For a Seasonal Inmate Call Monitoring role, the cost of a 15-minute jail call varies depending on the facility and the service provider, typically ranging from $3 to $10. Monitoring systems often include call recording and security features, which can influence pricing. It is important to check with the specific jail or service provider for accurate rates.

Are inmate phone calls monitored?

Inmate call monitoring is a common practice in correctional facilities, and staff such as those in seasonal inmate call monitoring roles are responsible for overseeing and recording inmate phone calls to ensure security and compliance with facility policies. Monitoring typically involves the use of specialized call recording and surveillance systems, and staff may review calls for suspicious activity or rule violations.
More about Seasonal Inmate Call Monitoring jobs
What cities are hiring for Seasonal Inmate Call Monitoring jobs? Cities with the most Seasonal Inmate Call Monitoring job openings:
What are the most commonly searched types of Inmate Call Monitoring jobs? The most popular types of Inmate Call Monitoring jobs are:
What states have the most Seasonal Inmate Call Monitoring jobs? States with the most job openings for Seasonal Inmate Call Monitoring jobs include:
What job categories do people searching Seasonal Inmate Call Monitoring jobs look for? The top searched job categories for Seasonal Inmate Call Monitoring jobs are:
Seasonal Inmate Call Monitoring jobs near you
Infographic showing various Seasonal Inmate Call Monitoring job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Supervisor, Operations - Licensed Seasonal

ResultsCX

Norristown, PA • On-site

Other

Posted 10 days ago

Job description

Supervisor, Operations - Licensed Seasonal
Full Location: Norristown - US
The Supervisor, Operations - Licensed Seasonal provides World-class support to our Licensed Healthcare Call Center Agents and our Healthcare clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional development.
In this role you will:
  • Directly manage team of 10 or more licensed healthcare agents, including the provision of significant input on hiring, appropriate discipline, discharge, and insuring accuracy of inputs regarding payroll documentation
  • Identify, Prioritize and Coach agent development areas
  • Directly manage team of 10 or more agents
  • Document account resolutions, issues, and general notes.
  • Assist agents with functionality and basic troubleshooting of product or account issues for the customers
  • Maintain target levels of performance required by the client
  • Maintain up-to-date level of product and procedural knowledge by being attentive to and acting upon information advised in email updates, team meetings, trainings and other briefings.
  • Provide appropriate motivational techniques to promote team building and to increase team and Call Center morale.
  • Help maintain a good team and working environment
  • Multitask, listen, input data, probes, and proves solutions to the agents.
  • Ensure that all Agent reference materials are up to date.
  • Undertake duties of a general nature or additional tasks as business requires from time to time
  • Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are providing the levels of customer service that is required.
  • Ensure that agents have working equipment and all items needed to do their job.

To be successful in this role, you need:
  • Resident Insurance License in Hand with CE completed
  • Consistent attendance and punctuality.
  • Experience as a Mentor.
  • Ability to exceed KPI's.
  • Proficient knowledge of inbound contact center environment.
  • Excellent phone skills, customer service skills, analytical and troubleshooting expertise.
  • Solid verbal and written communication skills.
  • The Ability to multi-task, handle escalated calls and upset customers in a professional and courteous manner.
  • A flexible schedule.
  • Analytical and troubleshooting expertise.
  • Ability to develop and motivate a team.
  • Superb listening, probing, negotiation and deescalation skills

About ResultsCX:
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX's 30+-year track record for reimagining the customer experience to meet consumers' evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.
Results-CX is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factors under federal, state, or local law.

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