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Hourly Inmate Call Monitoring Jobs in Oklahoma (NOW HIRING)

AT&T

Call Center Sales Representative - Hybrid

Tulsa, OK

$17.76 - $21.02/hr

Our Premier Service Consultants earn $17.76 - $21.02 hourly +commissions if all sales goals are met ... AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile ...

Dymentum Health

Physician Services

El Reno, OK · On-site

The contractor must have the ability to work with an inmate population from a variety of cultural ... The contractor will call outside hospitals to document the status of our inmates admitted to ...

Braums

DAIRY PRODUCT OPERATOR

Tuttle, OK · On-site

$16.50/hr

Milk & Ice Cream Machine Operators Hourly Compensation: Day shift. $16.50 per hour plus overtime ... These individuals will monitor the milk and ice cream machines to ensure that the products are ...

Air Evac Lifeteam

Flight Nurse

Seminole, OK

$28.66/hr

Starting pay at $28.66 hourly + DOE * $4.16 Hourly Area Stipend Modification. We're hiring a Flight ... Flight Nurses will assess each situation to determine the best course of action to support, monitor ...

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Hourly Inmate Call Monitoring information

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive as an Hourly Inmate Call Monitoring professional, and why are they important?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced by someone working in Hourly Inmate Call Monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.
What are the most commonly searched types of Inmate Call Monitoring jobs in Oklahoma? The most popular types of Inmate Call Monitoring jobs in Oklahoma are:
What are popular job titles related to Hourly Inmate Call Monitoring jobs in Oklahoma? For Hourly Inmate Call Monitoring jobs in Oklahoma, the most frequently searched job titles are:
What job categories do people searching Hourly Inmate Call Monitoring jobs in Oklahoma look for? The top searched job categories for Hourly Inmate Call Monitoring jobs in Oklahoma are:
What cities in Oklahoma are hiring for Hourly Inmate Call Monitoring jobs? Cities in Oklahoma with the most Hourly Inmate Call Monitoring job openings:
Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in Oklahoma as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Call Center Sales Representative - Hybrid

Call Center Sales Representative - Hybrid

AT and T

Tulsa, OK • On-site

$62K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

AT&T rating

7.3

Company rating: 7.3 out of 10

Based on 724 frontline employees who took The Breakroom Quiz

47th of 83 rated telecommunications companies

Job description

Don't miss this opportunity to jumpstart your career!
Come interview with us in-person at our upcoming open recruiting session in the Tulsa, OK area on Wednesday, July 22, 2026.
Come ready to meet the AT&T Management Team and learn all about a career with #LifeAtATT!
Join us at our AT&T Call Center:
15901 E Skelly Drive, Floor 1
Tulsa, OK 74116
Date: Wednesday, July 22, 2026
Time: 10:00am - 3:00pm CST
Note: Priority scheduling will be given to candidates who complete their application and pass the online assessment. Walk-ins are welcome!
Note: This hybrid position reports to our 15901 E Skelly Drive, Tulsa, OK 74116 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location.
This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most.
Pay Transparency:
Our Premier Service Consultants earn $17.76 - $21.02 hourly + commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280+ per year. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.
How You'll Make an Impact:
As a Premier Service Consultant specializing in customer acquisition, sales and service, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty.
What Your Day-to-Day Will Look Like:
  • Handle customer interactions (calls, chats, emails) in a fast-paced environment.
  • Identify upselling opportunities and close deals to reach your sales and commissions targets.
  • Accurately resolve issues related to service, billing, payments, and collections.
  • Explain bills and product features clearly.
  • Troubleshoot basic problems and seek higher support if needed.
  • Build customer confidence and loyalty by resolving issues.
  • Support various customer inquiries, including technical issues.
  • Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime.
  • Paid training to set you up for success.

Key expectations to succeed:
  • Commissioned sales experience highly preferred
  • Unwavering Customer Focus
  • Strong Work Ethic
  • Adaptability
  • Problem-Solving Skills
  • Attention to Details

Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
  • Tuition reimbursement program
  • Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
  • Paid Parental Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs

Work From Home (WFH) Requirements:
  • You will need verified internet service with a minimum of 12mb upload speed and 18mb download speed and an established dedicated work area (desk, chair, electrical outlet, surge protector, direct LAN connection). AT&T will provide the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.)
  • Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.).
  • You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc.

If you are considering jobs like Wireless Sales, Call Center Representative, Customer Service Representative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit!
Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you!
Your future is calling. Apply today!
#LI-Hybrid
Weekly Hours:
40
Time Type:
Regular
Location:
Tulsa, Oklahoma
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

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