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Inmate Call Monitoring Jobs in Georgia (NOW HIRING)

JAILER I

Jefferson, GA ยท On-site

$22.95/hr

Monitors activities and performs a variety of tasks involving inmates on a daily basis; prepares ... inmate phone call opportunity; determines bond amounts; assigns bed/cell area and notifies ...

Corrections Officer I

Augusta, GA ยท On-site

$40K - $52K/yr

Monitors inmate health status: monitors and conducts basic evaluations of health status; involves ... This position requires staff call up in an emergency situation and some travel from office to other ...

Inmate Call Monitoring information

How do prisons monitor phone calls?

Inmate call monitoring involves prison staff or specialized software listening to or recording phone conversations to ensure security and compliance with regulations. This process often uses call recording systems, call analysis tools, and real-time monitoring to detect prohibited activity or threats, with staff trained to review and interpret the data.

What is the difference between Inmate Call Monitoring vs Inmate Phone System Technician?

AspectInmate Call MonitoringInmate Phone System Technician
CredentialsTypically requires security clearances, monitoring software knowledgeTechnical certifications, telecom or networking skills
Work EnvironmentCorrectional facilities, monitoring roomsTelecom facilities, maintenance sites
Employer & IndustryCorrectional institutions, government agenciesTelecom companies, correctional facility maintenance
Search & Comparison IntentUnderstanding monitoring roles in correctionsTechnical repair and system setup roles

Inmate Call Monitoring involves overseeing and listening to inmate phone calls to ensure security and compliance, often within correctional facilities. In contrast, an Inmate Phone System Technician focuses on installing, maintaining, and repairing the phone systems used by inmates. While both roles are essential in correctional communication operations, they differ in technical requirements and daily tasks.

How much do prisoner workers make?

Prisoner call monitoring jobs typically do not involve direct prisoner work but may include roles related to overseeing or managing call systems. Compensation for such positions varies but is often minimal, sometimes just a few cents to a few dollars per hour, depending on the facility and jurisdiction. These roles may require security clearances and specialized training.

How much money is a 15-minute jail call?

In inmate call monitoring roles, the cost of a 15-minute jail call varies depending on the facility and service provider, typically ranging from $3 to $10. Monitoring companies often charge per call or per minute, and understanding these rates is important for compliance and budgeting in correctional environments.

What is inmate call monitoring?

Inmate call monitoring is the process of supervising and recording phone calls made by incarcerated individuals in jails or prisons. This is done to ensure the safety and security of the facility, prevent criminal activity, and monitor compliance with facility rules. Law enforcement or correctional staff may listen to live calls or review recordings for investigative purposes. Typically, inmates are informed that their calls are being monitored, except for privileged communications with legal counsel. The practice is strictly regulated to balance security needs with privacy rights.

What are some common challenges faced by professionals in inmate call monitoring, and how can they be effectively managed?

Professionals in inmate call monitoring often encounter challenges such as handling large volumes of calls, identifying potential security risks, and maintaining confidentiality while ensuring accurate documentation. Staying vigilant for suspicious patterns and learning to use advanced monitoring software efficiently are key to overcoming these challenges. Effective communication with correctional officers and legal teams is essential, as is ongoing training to stay updated on policies and technology. Support from a collaborative team helps manage workload and ensures that protocols are followed consistently.

What are the key skills and qualifications needed to thrive as an Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Inmate Call Monitoring Specialist, you need strong attention to detail, analytical skills, and a high school diploma or equivalent. Familiarity with call monitoring software, telecommunications systems, and secure data handling protocols is typically required. Discretion, integrity, and strong written communication skills help professionals excel in this sensitive role. These skills ensure accurate monitoring, maintain security, and support compliance with legal and institutional regulations.

What job makes $10,000 a month without a degree?

Inmate call monitoring is a specialized security role that can pay around $10,000 per month for experienced professionals, especially in high-security or private facilities. These positions often require strong attention to detail, security clearances, and familiarity with monitoring systems, but typically do not require a college degree.
What are the most commonly searched types of Inmate Call Monitoring jobs in Georgia? The most popular types of Inmate Call Monitoring jobs in Georgia are:
What are popular job titles related to Inmate Call Monitoring jobs in Georgia? For Inmate Call Monitoring jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Inmate Call Monitoring jobs in Georgia look for? The top searched job categories for Inmate Call Monitoring jobs in Georgia are:
What cities in Georgia are hiring for Inmate Call Monitoring jobs? Cities in Georgia with the most Inmate Call Monitoring job openings:
Infographic showing various Inmate Call Monitoring job openings in Georgia as of June 2026, with employment types broken down into 92% Full Time, and 8% Part Time. Highlights an 100% In-person job distribution.
JAILER I

$22.95/hr

Full-time

Posted 19 days ago


Job description

Description
JACKSON COUNTY, GEORGIA
CLASSIFICATION SPECIFICATION
CLASSIFICATION TITLE: JAILER
PURPOSE OF CLASSIFICATION
The purpose of this classification is to perform technical work assisting with the daily operations of the jail facility while maintaining safety and security. Interacts directly with inmates during booking process and daily activities. Ensures tasks are performed providing secure care consistent with Federal and State guidelines.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
Monitors activities and performs a variety of tasks involving inmates on a daily basis; prepares inmates for visitations; observes inmates for mental and physical problems; obtains medical treatment for inmates as necessary; receives and responds to inmate requests and concerns; escorts inmates to various locations; locks and unlocks cells; coordinates and provides transports of inmates; provides instruction on work details assigned to inmates; provides needed supplies to complete tasks; assists with commissary tasks; ensures accountability for inmates at all times.
Ensures compliance with established rules, regulations, policies and procedures, and local, State and Federal regulations; conducts routine inspections and monitors activities to maintain awareness and prevent potentially dangerous and unsafe situations from developing.
Assists with procedures performed when a new inmate arrives; searches and secures new inmates; gathers information from arresting officer; operates video equipment during booking procedures; prepares index card for each inmate; compiles fingerprint cards and tracking sheets; obtains criminal history and drivers history; classifies inmates based on criminal history; records and maintains inmate information summary; prints medical sheets on inmates; obtains appropriate signatures from inmates; conducts observations to determine mental and physical status; provides explanation of booking process; offers and provides inmate phone call opportunity; determines bond amounts; assigns bed/cell area and notifies appropriate officers of assignment.
Assists in maintaining the physical upkeep of the jail facility; assists in conducting inspections to determine the need for update and repair.
Performs administrative tasks in support of the daily operations of the facility; completes and maintains numerous records, logs and reports involving inspections, equipment and system operations, and related information; monitors booking activities and ensures proper booking procedures are followed.
Performs public relation activities providing information and assistance to the public and other individuals; provides answers and information to families and others inquiring about inmates.
Operates a personal computer, phone system, fax machine, copier and other equipment as necessary to complete essential functions; operates various systems within the facility including smoke control override panel, fire alarm panel, control panels for locking system, air-conditioner system, surveillance equipment, and radio communication equipment to perform essential tasks.
ADDITIONAL FUNCTIONS
Performs other related duties as required.
MINIMUM QUALIFICATIONS
High school diploma or GED with a minimum of six months to one year of experience working in a detention facility, law enforcement, security or closely relate field or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes exercising discretion in determining data classification, and in referencing such analysis to established standards for the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction:
Requires the ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to start, stop, operate and monitor the functioning of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude:
Requires the ability to utilize a wide variety of reference and descriptive data and information.
Mathematical Aptitude:
Requires the ability to perform addition, subtraction, multiplication, and division. May include counting, recording of counts, and basic measuring.
Functional Reasoning:
Requires the ability to apply principles of rational systems; to interpret instructions furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify methods and standards to meet variations in assigned objectives.
Situational Reasoning:
Requires the ability to exercise judgment, decisiveness and creativity in situations involving evaluation of information against measurable or verifiable criteria.
ADA COMPLIANCE
Physical Ability:
Tasks require the regular and sustained performance of moderately physically demanding work, typically involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and that generally involves lifting, carrying, pushing, and/or pulling of moderately heavy objects and materials (20-50 pounds).
Sensory Requirements:
Some tasks require the ability to perceive and discriminate colors or shades of colors, sounds, odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors:
Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, odors, wetness, humidity, temperature and noise extremes, human bites, violence, disease, or rude/irate individuals.
Jackson County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.