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Inmate Call Monitoring Jobs (NOW HIRING)

... inmate movement. Monitor key, radio and emergency equipment inventory and issuance. Announce and record formal counts. Promptly advise Corrections Officers of emergency situations and call for ...

CO

$5.5K - $7.7K/mo

Assigns tasks, monitors and inspects work progress and ensures assigned staff receive required ... Inmate Supervision - This position participates in the interview and hiring process in order to ...

Registered Nurse

Ebensburg, PA · On-site

$33 - $38/hr

In this role, the RN will monitor and evaluate nursing care in accordance with PrimeCare Medical ... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ...

In this role, the RN will monitor and evaluate nursing care in accordance with PrimeCare Medical ... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ...

Registered Nurse

Ebensburg, PA · On-site

$33 - $38/hr

In this role, the RN will monitor and evaluate nursing care in accordance with PrimeCare Medical ... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ...

In this role, the RN will monitor and evaluate nursing care in accordance with PrimeCare Medical ... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ...

Other responsibilities will include: - Monitoring treatment services to avoid the inappropriate use ... call for inmate/patients and provide provisional diagnosis and treatment for selected minor ...

JAILER I

Jefferson, GA · On-site

$22.95/hr

Monitors activities and performs a variety of tasks involving inmates on a daily basis; prepares ... inmate phone call opportunity; determines bond amounts; assigns bed/cell area and notifies ...

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Inmate Call Monitoring information

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$10

$14

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How much do inmate call monitoring jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for inmate call monitoring in the United States is $14.35, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $14.42 per hour, depending on experience, location, and employer.

How do prisons monitor phone calls?

Inmate call monitoring involves prison staff or specialized software listening to or recording phone conversations to ensure security and compliance with regulations. This process often uses call recording systems, call analysis tools, and real-time monitoring to detect prohibited activity or threats, with staff trained to review and interpret the data.

What is the difference between Inmate Call Monitoring vs Inmate Phone System Technician?

AspectInmate Call MonitoringInmate Phone System Technician
CredentialsTypically requires security clearances, monitoring software knowledgeTechnical certifications, telecom or networking skills
Work EnvironmentCorrectional facilities, monitoring roomsTelecom facilities, maintenance sites
Employer & IndustryCorrectional institutions, government agenciesTelecom companies, correctional facility maintenance
Search & Comparison IntentUnderstanding monitoring roles in correctionsTechnical repair and system setup roles

Inmate Call Monitoring involves overseeing and listening to inmate phone calls to ensure security and compliance, often within correctional facilities. In contrast, an Inmate Phone System Technician focuses on installing, maintaining, and repairing the phone systems used by inmates. While both roles are essential in correctional communication operations, they differ in technical requirements and daily tasks.

How much do prisoner workers make?

Prisoner call monitoring jobs typically do not involve direct prisoner work but may include roles related to overseeing or managing call systems. Compensation for such positions varies but is often minimal, sometimes just a few cents to a few dollars per hour, depending on the facility and jurisdiction. These roles may require security clearances and specialized training.

How much money is a 15-minute jail call?

In inmate call monitoring roles, the cost of a 15-minute jail call varies depending on the facility and service provider, typically ranging from $3 to $10. Monitoring companies often charge per call or per minute, and understanding these rates is important for compliance and budgeting in correctional environments.

What is inmate call monitoring?

Inmate call monitoring is the process of supervising and recording phone calls made by incarcerated individuals in jails or prisons. This is done to ensure the safety and security of the facility, prevent criminal activity, and monitor compliance with facility rules. Law enforcement or correctional staff may listen to live calls or review recordings for investigative purposes. Typically, inmates are informed that their calls are being monitored, except for privileged communications with legal counsel. The practice is strictly regulated to balance security needs with privacy rights.

What are some common challenges faced by professionals in inmate call monitoring, and how can they be effectively managed?

Professionals in inmate call monitoring often encounter challenges such as handling large volumes of calls, identifying potential security risks, and maintaining confidentiality while ensuring accurate documentation. Staying vigilant for suspicious patterns and learning to use advanced monitoring software efficiently are key to overcoming these challenges. Effective communication with correctional officers and legal teams is essential, as is ongoing training to stay updated on policies and technology. Support from a collaborative team helps manage workload and ensures that protocols are followed consistently.

What are the key skills and qualifications needed to thrive as an Inmate Call Monitoring Specialist, and why are they important?

To thrive as an Inmate Call Monitoring Specialist, you need strong attention to detail, analytical skills, and a high school diploma or equivalent. Familiarity with call monitoring software, telecommunications systems, and secure data handling protocols is typically required. Discretion, integrity, and strong written communication skills help professionals excel in this sensitive role. These skills ensure accurate monitoring, maintain security, and support compliance with legal and institutional regulations.

What job makes $10,000 a month without a degree?

Inmate call monitoring is a specialized security role that can pay around $10,000 per month for experienced professionals, especially in high-security or private facilities. These positions often require strong attention to detail, security clearances, and familiarity with monitoring systems, but typically do not require a college degree.
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What cities are hiring for Inmate Call Monitoring jobs? Cities with the most Inmate Call Monitoring job openings:
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What job categories do people searching Inmate Call Monitoring jobs look for? The top searched job categories for Inmate Call Monitoring jobs are:
Infographic showing various Inmate Call Monitoring job openings in the United States as of June 2026, with employment types broken down into 50% Full Time, 25% Part Time, and 25% Contract. Highlights an 100% In-person job distribution, with an average salary of $29,847 per year, or $14.3 per hour.
Correctional Officer - Lateral (part-time)

Correctional Officer - Lateral (part-time)

Frederick County Government

Frederick, MD

$34/hr

Other

Posted 6 days ago


Job description

JOB INFORMATION Non-exempt; part-time; no benefits; maximum 30 hours per week; shifts and/or hours will be assigned by the Bureau Chief or Assistant Bureau Chief This position REQUIRES the applicant to be a certified correctional officer by the Maryland Police & Corrections Training Commission. This uniformed corrections position is responsible for maintaining security and discipline at the Frederick County Adult Detention Center on any shift as assigned by the Assistant Bureau Chief or Bureau Chief. Duties are performed with close supervision from a Field Training Officer, Correctional Officer II or higher.

Initial assignments are carried out in accordance with current policies and procedures with structured on-the-job training throughout a 12-month probationary period. The employee participates as a team member with other correctional personnel in maintaining a safe, secure and controlled environment. Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members.

If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today. ESSENTIAL DUTIES AND JOB RESPONSIBILITIES Maintain direct supervision, security and control over inmate population; enforce facility rules, regulations and disciplinary standards As needed, submit written reports of violations or irregularities to supervisory staff Maintain a system of regular and on-going counts of the inmate population; participate in routine searches and cell shakedowns to control contraband Conduct frequent security checks to ensure the safety and security of the inmate population as well as the overall condition of the facility Observe inmate activity and behavior patterns to detect and prevent disturbances, escape attempts and security violations Assist in physically controlling dangerous situations Escort inmates to and from in-house activities and remain present to enforce safety and security As needed, transport inmates to other locations outside the facility Process incarcerants into the facility according to standard procedures; prepare records of personal items and maintain responsibility for inmate property control Distribute sanitation supplies, deliver mail, and issue bedding and clothing to inmate population Communicate with the public on matters of visiting hours, inmate phone call periods, authorized articles for inmates and other inmate related information Communicate with attorneys, bondsmen, law enforcement agencies and the courts as necessary Operate radio equipment, electric security doors, monitor cameras and life safety systems, control access to restricted areas by security keys Perform other related duties as required To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned.

Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions. QUALIFICATIONS AND REQUIREMENTS The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Minimum age 18 years U.S.A

citizenship High school graduation or the equivalent Possession of a valid driver's license with the ability to obtain and maintain a Frederick County Employee Driving Permit Possession of current certification by the Maryland Police and Correctional Training Commissions (MPCTC) as a Correctional Officer NOTE: Current out-of-state Certified Correctional Officer's may also be given consideration as a lateral entry applicant KNOWLEDGE / SKILLS / ABILITIES Ability to maintain County Authorized Driver privileges Ability to learn and effectively apply appropriate skills and techniques to supervise inmates and enforce facility rules and regulations Ability to respond quickly, calmly and appropriately in standard duty and emergency situations, demonstrating good judgment in independent actions and referrals to higher authority Ability to effectively train, direct and mentor Officers of lesser rank Ability to establish and maintain effective working relationships with inmate population, co-workers and the general public, while maintaining professional attitude, appearance and manner of performance Strong and effective written and spoken (English) communication skills, including the ability to write clear, complete and concise reports PHYSICAL REQUIREMENTS / WORKING CONDITIONS: Sound physical condition in order to effectively respond to spontaneous physical demands of corrections duties (e.g. restraint and control of prisoners, searches, foot pursuit, etc.), with ability to meet and maintain compliance with FCSO physical fitness standards While performing the duties of this position, the employee is required to constantly walk, reach and perform repetitive motions; frequently sit, climb, stoop, lift up to 20 pounds and drive; occasionally lift between 20-50 pounds and push up to 40 pounds; and rarely crawl, lift over 50 pounds, push over 40 pounds and pull over 40 pounds While performing the duties of this position, the employee is required to constantly work indoors in a noisy environment with potential exposure to infectious diseases; frequently work outdoors, walking on uneven ground and wear protective equipment; and rarely work in a dirty and dusty environment ADDITIONAL INFORMATION / EXAMINATION PROCESS Employees in this classification are designated as Essential. An Essential Employee means the employee is considered necessary for the operation of County services

Essential Employees are required to report to work in the event of a weather incident, general emergency, or disasters when County offices are closed. They may be required to work overtime with little or no advance notice and may be required to report to work in emergency situations and/or after hours Available for 24-hour call-in, shift work, weekends, holidays and mandatory overtime This position is subject to random drug testing A Correctional Officer becomes eligible for upgrade to Correctional Officer First Class upon satisfactory completion of the 12-month probationary period Secondary employment will not be approved for FCSO personnel who have not successfully completed their probationary period Candidates who were previously rejected may reapply for consideration; however, those declined for reasons that assure another rejection will not be reconsidered Completion of the examination/selection process can take 60-120 days. Candidates found eligible, but not immediately selected, may be contacted for subsequent placement within one year EXAMINATION PROCESS may include (candidate must successfully complete each step to proceed to the next): An evaluation of training and experience An oral examination administered before a panel One or more personal interviews A pre-employment polygraph test (inquires include criminal, credit, drug use and personal history) A pre-employment physical examination and drug test, to include testing for marijuana A pre-employment psychological examination (written and oral) A pre-employment background investigation conducted by the Frederick County Sheriff's Office Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities.

Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to Recruitment@FrederickCountyMD.gov.