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Communication Operator Jobs in Maryland (NOW HIRING)

$21.75/hr

JR101955 Police Communications Operator (Open) Department: FSU University Police, Police Commun ... a Police Communication Officer. This is a contractual part-time non-exempt position. Starting ...

$21.75/hr

JR102080 Police Communications Operator (Open) Department: Police Department, JM Position Type: Temporary (Fixed Term) Open Date: 08-06-2026 Close Date: 08-27-2026 $21.75 hourly Under general ...

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Communication Operator information

See Maryland salary details

$10

$22

$42

How much do communication operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for communication operator in Maryland is $22.62, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.19 per hour, depending on experience, location, and employer.

What is a communication operator?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What are the key skills and qualifications needed to thrive as a communication operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What are some common challenges communication operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

What are popular job titles related to Communication Operator jobs in Maryland?

For Communication Operator jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Communication Operator jobs in Maryland look for?

The top searched job categories for Communication Operator jobs in Maryland are:

Infographic showing various Communication Operator job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $47,053 per year, or $22.6 per hour.

$21.75/hr

Part-time

Re-posted 21 days ago


Job description

Job Posting:

JR101955 Police Communications Operator (Open)

Department:

FSU University Police, Police Commun Oper, Lead | JM

Position Type:

Temporary (Fixed Term)

Open Date:

08-13-2026

Close Date:

$21.75/hour

Job Description:

Police Communications Operator

Frostburg State University, University Police Department, seeks applications for a Police Communication Officer. This is a contractual part-time non-exempt position. Starting hourly rate of $21.75/hour. The primary shifts for this opening are Saturday and Sunday from 3:00 - 11:00pm with potential additional shifts offered as needed.

Responsibilities: This position operates emergency telephone, two-way radios, telecommunications, and computer terminal equipment. Answers and monitors emergency telephone calls and radio communications. Dispatches officers, notifies and records information from related police services, public and campus entities. Also responsible for notifying command, supervisory and administrative personnel about incidents. Inputs data into computers related to wanted checks and driver's license checks. Applicants must submit to and successfully pass a comprehensive background investigation.

Minimum Qualifications: High School Diploma or G.E.D. plus two years of clerical or related experience.

Skills: Skill in the use of keyboards and office equipment. Ability to type accurately; to learn emergency communications work; to learn applicable procedures and regulations; to communicate effectively both orally and in writing; to react calmly, quickly, and decisively in emergency situations; to obtain, summarize and relay information orally and in writing; to follow oral and written instructions; to write legibly; to monitor multiple radio frequencies.

Other: Except for qualifications established by law, additional related experience and formal education in which one has gained the knowledge, skills, and abilities required for full performance of the work of the job class may be substituted for the education or experience requirement on a year-for-year basis with 30 college credits being equivalent to one year of experience.

To Apply: If you wish to apply, please visit https://marylandconnect.wd1.myworkdayjobs.com/FSU_Careers

Along with your application, please provide the following: 1) resume; 2) a cover letter specifically addressing the requirements in this advertisement; 3) names and contact information for three professional references.

Applications will be reviewed as they are received.

This position is open until filled.

Additional Job Information:

FSU is proud to be a diverse and inclusive multicultural university.

Frostburg State University welcomes and encourages women, veterans and minorities to apply and seeks to recruit and retain a diverse workforce. FSU is anEqual Opportunity Employer. Appropriate auxiliary aids and services for qualified individuals with disability will be provided upon request. Please notify us in advance.

WWW.FROSTBURG.EDU