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Communication Operator Jobs in Iowa (NOW HIRING)

Mercy

Communication Svc Operator (Non-Exempt)

Oelwein, IA · On-site

$40.60K - $51.90K/yr

Other: o Basic computer and keyboarding skills o Must be able to navigate multiple computer software systems simultaneously o Ability to communicate clearly in English both orally and written o ...

Plymouth Energy

Operator

Merrill, IA · On-site

$16.50 - $20/hr

Production Operator - Ethanol Plant Operations Merrill, Iowa Join a Team Where Your Work Actually ... We value employees who take ownership, communicate well, and want to improve themselves and the ...

Louis Dreyfus Company

Operator

Grand Junction, IA · On-site

$15.75 - $20.75/hr

Ensures orderly shift change by communicating issues and/or ongoing tasks with incoming operators ... Effective communication skills * Ability to give direction as needed with respect to machine ...

Louis Dreyfus Company

Operator

Grand Junction, IA

$15.75 - $20.75/hr

Ensures orderly shift change by communicating issues and/or ongoing tasks with incoming operators ... Effective communication skills * Ability to give direction as needed with respect to machine ...

Louis Dreyfus Company

Operator

Grand Junction, IA · On-site

$15.75 - $20.75/hr

Ensures orderly shift change by communicating issues and/or ongoing tasks with incoming operators ... Effective communication skills * Ability to give direction as needed with respect to machine ...

CF Industries

Operator-US

Spencer, IA

$16.75 - $22/hr

Good communication skills * HAZMAT certified (post-employment requirement) * Ability and initiative ... Ammonia terminal operators are required to function as emergency responders in the event of a ...

CF Industries Holdings, Inc.

Operator-US

Spencer, IA · On-site

$16.75 - $22/hr

Good communication skills * HAZMAT certified (post-employment requirement) * Ability and initiative ... Ammonia terminal operators are required to function as emergency responders in the event of a ...

CF Industries

Operator-US

Spencer, IA · On-site

$16.75 - $22/hr

Good communication skills * HAZMAT certified (post-employment requirement) * Ability and initiative ... Ammonia terminal operators are required to function as emergency responders in the event of a ...

United Dredging

Operator 2

Des Moines, IA · On-site

$20 - $28/hr

Operator 2 Compensation: $20.00 - $28.00 per hour (depending on experience) Position Summary ... Nothing in this job posting or any other company communication should be interpreted as creating a ...

Absolute Group

Telebelt Operator

Slater, IA · On-site

$16.50 - $21.75/hr

The Telebelt Operator plays a key role in our Residential and Commercial Foundation Division by ... Communicate effectively with general contractors and job site supervisors * Perform general jobsite ...

Absolute Group

Telebelt Operator

Slater, IA · On-site

$16.50 - $21.75/hr

The Telebelt Operator plays a key role in our Residential and Commercial Foundation Division by ... Communicate effectively with general contractors and job site supervisors * Perform general jobsite ...

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Communication Operator information

See Iowa salary details

$10

$21

$41

How much do communication operator jobs pay per hour?

As of May 30, 2026, the average hourly pay for communication operator in Iowa is $21.89, according to ZipRecruiter salary data. Most workers in this role earn between $16.73 and $24.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Communication Operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What are some common challenges Communication Operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What are Communication Operators?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

What are popular job titles related to Communication Operator jobs in Iowa? For Communication Operator jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Communication Operator jobs in Iowa look for? The top searched job categories for Communication Operator jobs in Iowa are:
What are popular job titles related to Communication Operator jobs in IA? For Communication Operator jobs in IA, the most frequently searched job titles are:
Communication Operator jobs near you

Part-Time 911 Communications Operator

City of Marion

Marion, IA • On-site

$27.72/hr

Part-time

Posted 9 days ago

Job description

Position Open Until Filled - First Review of Applicants on June 1, 2026.
Job Title: Part-Time Communications Operator
Department: Marion Public Safety Communications
Reports to: Communications Center Manager
Location: Marion Police Department
Civil Service: No
Bargaining Unit: No
Pay Grade: Part-time, 10CO
Overtime Status: N/A
FSLA Status: Non-Exempt
JOB SUMMARY
The Part-Time Communications Operator serves the community by answering emergency and routine calls via phone, radio, or other devices and gathers essential information from callers; enters the information into the computer aided dispatch (CAD) system and dispatches the appropriate first responders to the scene as needed. The operator provides dispatch and communication support services for police, fire, EMS, and can require the coordination of other related service agencies during joint events. Work is performed in accordance with federal and state laws as well as departmental regulations, policies, and routines.
ESSENTIAL JOB DUTIES/WORK PERFORMED
  • Must not pose a direct threat to the health or safety of other individuals in the workplace or citizens encountered during work.
  • Receive 911 and routine line phone calls, as well as the police department administrative phone calls by operating a multi-line telephone console system including telecommunications device for the deaf (TDD) or hearing-impaired.
  • Must always be ready to take a call and respond as necessary.
    • Accurately interpret, condense, and prioritize information relevant to the call; select proper call type responses.
    • Keep callers on the phone, if necessary, in order to provide responders with the most current information to handle the call safely and efficiently.
    • Ask vital questions and provide pre-arrival instructions for emergency personnel.
    • Transfer or relay calls, individuals or information to officers or other members of the department or make secondary party calls to others as needed ore requested (i.e. gas, electric, water, etc.).
  • Operate the department's multi-channel/multi-agency radio equipment; be clear in tone, enunciation and volume; be concise giving details in an accurate, brief and logical order over the radio.
    • Monitor multiple radio channels and talk groups and understand their functions.
    • Dispatch calls to correct law enforcement, fire or medical personnel via the radio equipment, monitoring all radio traffic, keeping them updated with accurate information.
  • Rapidly and accurately type all call information or officer-initiated activity into the computer aided dispatching (CAD) system; efficiently operate multiple computer programs, understand the system integration and stat-based requirements; quickly log, retrieve and/or disseminate information as needed or requested.
  • Monitor the state computer system for attempt to locates or time-sensitive messages from other agencies; Utilize the state computer system to enter and modify information to local, state, and national computer database National Crime Information Center (NCIC).
  • Greet and assist citizens walking into the public lobby for information or requesting officer response.
  • Continuously review policies and procedures and update communications center manuals as required.
  • Perform administrative work and print paperwork as needed or requested by officers.
  • Train employees or officers on specific tasks as needed.
  • Perform other duties as assigned.

REQUIRED KNOWLEDGE, ABILITIES AND SKILLS
  • Knowledge of City geography and surrounding area.
  • Knowledge of laws, regulations, and policies pertaining to the communication function.
  • Knowledge of the services provided by the police department, fire department and other city departments.
  • Knowledge of police and fire radio procedures.
  • Skill in the use of radios, telephones, recording, teletype, computer systems, and other related equipment utilized by the communications center.
  • Ability to maintain confidentiality required and law and department guidelines.
  • Ability to understand and execute oral and written directions as well as the ability to accurately relay information verbally and in writing.
  • Ability to proficiently operate the equipment located in the communications center.
  • Ability to work rapidly and accurately while entering, retrieving and disseminating information via multiple applications.
  • Many of the work duties listed are completed simultaneously - must be able to multitask effectively using a number of computer programs, phones, recordings, radios and other related equipment in a high stress environment.
  • Must be organized, level-headed, and trustworthy.
  • Ability to foster and maintain effective working relationships with fellow employees and the public providing competent, pleasant customer service.
  • Ability to manage and prioritize calls during time of high volume or when a partner is not present.
  • Able to take control of difficult situations in order to obtain information from excited or agitated individuals in person or by phone.
  • Ability to constantly prioritize tasks and adapt to each individual situation in a short amount of time.
  • Ability to make minor decisions in accordance with established law, regulations, and policies.
  • Ability to remain calm under all types of emergency and/or emotional situations.
  • Ability to perform work accurately and in detail, keeping emergency responders safe and informed.
  • Ability to work long hours when necessary.
  • Currently possess or must obtain Iowa Online Warrant and Articles (IOWA)/National Crime Information Center (NCIC) Certification within 6 months of hire with biannual recertification for IOWA/NCIC required.
  • Certified Training Operator (CTO) Certification desirable.

ESSENTIAL FUNCNTIONS/PHYSICAL REQUIREMENTS
  • Ability to read, speak, write and understand English to effectively communicate with citizens and employees by telephone, in written form, or face-to-face.
  • Ability to operate telephone, computer keyboard, calculator, switchboard, teletype, photocopier, and similar electronic and manual office machines.
  • Ability to monitor and respond to all required police radio traffic.
  • Ability to sit for long periods of time for typing and computer work.
  • Ability to bend, reach, climb, stoop, and lift 40 lbs. for filing and records retrieval.

QUALIFICATIONS
  • High school diploma or equivalent required. Additional course work desirable.
  • No experience is required, however, working knowledge and experience in the use of computers, records management, computer aided dispatching and/or communication equipment is preferred.

WORKING CONDITIONS
  • Work in a 24/7 office environment on various shifts.
  • Work may require call in without notice for forced overtime 24/7.
  • Work in a potentially stressful environment.

REQUIRED BACKGROUND CHECKS
  • Criminal Background Check
  • Sex Offender Registry Check
  • Driving Record Check
  • Drug Screen
  • Pre-Employment Physical
  • Polygraph

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