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Communication Operator Jobs (NOW HIRING)

COMMUNICATIONS OPERATOR

Visalia, CA

$65K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Description The City of Visalia Police Department is recruiting for Communications Operator (Dispatcher). The recruitment is open continuously and will be used to fill current and future vacancies as ...

Mission Regional Medical Center - Mission, TX We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is ...

Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by ...

ASSISTANT COMMUNICATIONS OPERATOR

Visalia, CA · On-site

$58K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Examples of Duties THE POSITION The Assistant Communications Operator shall work under direct supervision of the Communications Supervisor. They will receive and transmit routine and emergency ...

ASSISTANT COMMUNICATIONS OPERATOR

Visalia, CA

$58K - $73K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Examples of Duties THE POSITION The Assistant Communications Operator shall work under direct supervision of the Communications Supervisor. They will receive and transmit routine and emergency ...

Communications Operator

Navasota, TX · On-site

$46K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... written communication; work tactfully with the general public; speak clearly and concisely ... CERTIFICATES AND LICENSES REQUIRED Telecommunications Operator Certification from the Texas ...

Operator - Communications

Modesto, CA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Communications Summary: Reporting to the HIM Operations Manager, the Operator directs all calls at the switchboard. Knows department locations and extensions; knows all key personnel; effectively ...

Communications OperatorLocation: Gatesville, 76528Skills Required: * Answer calls * Provide information * Professional * Attention to detail * Time management abilities * Problem solving * Speaks ...

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Communication Operator information

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How much do communication operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for communication operator in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What is a communication operator?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What are the key skills and qualifications needed to thrive as a communication operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What are some common challenges communication operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

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Infographic showing various Communication Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $48,481 per year, or $23.3 per hour.

$65K - $82K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

Description The City of Visalia Police Department is recruiting for Communications Operator (Dispatcher). The recruitment is open continuously and will be used to fill current and future vacancies as they arise. A typing certificate dated within one year of the filing deadline MUST be submitted verifying typing speed of 40 corrected WPM before hire.

Click here for the recruitment announcement. THE DIVISION The Operations Division consists of the Patrol Bureau and Communications Unit that provide patrol, traffic, commercial, and emergency communications services for the Visalia Police Department. The Patrol Bureau operates out of two District Substations, one in each policing district, and the Visalia Emergency Communications Center.

In 2023, the Department fielded more than 145,000 police calls for service. Examples of Duties THE POSITION The Communications Operator works under direct supervision of the Communications Supervisor. They will receive and transmit routine and emergency telephone and radio traffic, dispatch and coordinate police, fire and animal control.

They will maintain and process a variety of communications paperwork, records, and logs. As an Emergency Services employee, the applicant must be available for all shifts including nights, weekends, and holidays. Qualifications / Requirements THE IDEAL CANDIDATE The ideal candidate will be capable of assertively taking command of situations in a sensitive yet straightforward manner, while showing consideration and respect to others, and will have the ability to deal with stressful and pressured situations in an efficient and controlled manner.

Candidates must demonstrate good decision making skills under pressure, work with minimum direct supervision, and be a team player with a positive attitude. Additionally, candidates should have the ability to work all shifts including nights, weekends, and holidays. EXPERIENCE AND EDUCATION Any combination equivalent to experience and education that could likely provide the required knowledge, skill and ability is qualifying.

A typical way to obtain the knowledge, skill and abilities would be: Possession of high school diploma or GED. One year of 911 emergency dispatching experience with a law enforcement agency, within the last three years. SPECIAL REQUIREMENTS Possession of a California P.O.S.T

Dispatcher Basic Certificate. Keyboarding speed of 40 CWPM (correct words per minute). Possession of a valid California Driver's License by time of appointment.

TYPING CERTIFICATE DATED WITHIN ONE YEAR OF THE FILING DEADLINE AND DISPATCHER BASIC CERTIFICATE MUST BE SUBMITTED WITH APPLICATION Additional Information SELECTION PROCESS Application and supplemental materials will be evaluated and applicants who appear to be most qualified will be invited to participate in a job related interview and/or examination process. Successful candidates may be required to pass a background, physical examination, and/or drug screen. COMPENSATION AND BENEFITS The City of Visalia offers a competitive total compensation package that includes: $5,482 - $6,892 Monthly CalPERS retirement program Health, Dental and Vision Insurance Longevity Pay Onsite City Health and Wellness Clinic (no out of pocket expenses) Paid Holidays, Vacation, Sick Leave and much more..

Review the Benefits tab for more information. COMMUNITY OVERVIEW If work-life balance is important to you, consider living in a thriving community that offers the most affordable housing in California with a typical commute time of less than 20 minutes. With a population of over 146,000, Visalia offers small town charm with metropolitan amenities.

Visalia has a world class health care system, our own Sequoia Symphony Orchestra, a flourishing arts community, a minor league baseball team, a downtown convention center, and numerous fine dining establishments. As the Tulare County seat, Visalia is the principal retail center in the region, and home to several large industrial employers. Visalia has a vibrant downtown district, safe neighborhoods, excellent schools, institutions for higher learning, and low cost of living.

The City has many community parks, organized team sports, a municipal golf course and private country club, a multi-sport family-oriented regional sports park, and numerous outdoor and recreational activities. Located in the heart of California's San Joaquin Valley, Visalia offers easy access to the nearby mountains, national parks, lakes and rivers which provide year-round opportunities for sports and recreation within an hour or less. Visalia was ranked as the top Central Valley community and one of seven California cities in the top 25 of Gallup Sharecare's latest State of American Well Being Index.

Our strong sense of community and social well-being keeps Visalians happy, healthy and moving forward. Come discover all Visalia has to offer. The City of Visalia is an equal opportunity employer.