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Communication Operator Jobs (NOW HIRING)

RWJBarnabas Health

Communications Operator

Long Branch, NJ · On-site

$17.12 - $19.06/hr

Communications Operator Location: Monmouth Medical Center Department Name: IT&S Telecommunications Req #: 0000255630 Status: Hourly Shift: Evening Pay Range: $17.12 - $19.06 per hour Pay Transparency:

RWJBarnabas Health

Communications Operator

Long Branch, NJ · On-site

$17.12 - $19.06/hr

Communications Operator Location: Monmouth Medical Center Department Name: IT&S Telecommunications Req #: 0000255630 Status: Hourly Shift: Evening Pay Range: $17.12 - $19.06 per hour Pay Transparency:

Prime Healthcare

PBX Operator

Mission, TX

We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and ...

JJC Enterprises

Communications Operator

Campus, IL · On-site

$21.74 - $23.04/hr

Communications Operator STATUS:Full Time DEPARTMENT: Campus Police DIVISION: President's Office ... Communication facilities, equipment, and management practices as they pertain to the operation of a ...

New

City of Visalia

COMMUNICATIONS OPERATOR

Visalia, CA

$65K - $82K/yr

Description The City of Visalia Police Department is recruiting for Communications Operator (Dispatcher). The recruitment is open continuously and will be used to fill current and future vacancies as ...

Prime Healthcare

PBX Operator

Mission, TX

We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and ...

Prime Healthcare

PBX Operator

Mission, TX

We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and ...

Prime Healthcare

PBX Operator

Mission, TX

We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is responsible for answering the switchboard and ...

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Communication Operator information

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$10

$23

$44

How much do communication operator jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for communication operator in the United States is $23.31, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $25.96 per hour, depending on experience, location, and employer.

What are some common challenges Communication Operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What are Communication Operators?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What are the key skills and qualifications needed to thrive as a Communication Operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

More about Communication Operator jobs
What cities are hiring for Communication Operator jobs? Cities with the most Communication Operator job openings:
What states have the most Communication Operator jobs? States with the most job openings for Communication Operator jobs include:
What job categories do people searching Communication Operator jobs look for? The top searched job categories for Communication Operator jobs are:
What are popular job titles related to Communication Operator jobs? For Communication Operator jobs, the most frequently searched job titles are:
Communication Operator jobs near you
Infographic showing various Communication Operator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $48,481 per year, or $23.3 per hour.
Communications Operator

Communications Operator

RWJBarnabas Health

Long Branch, NJ • On-site

$17.12 - $19.06/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

RWJBarnabas Health rating

7.7

Company rating: 7.7 out of 10

Based on 326 frontline employees who took The Breakroom Quiz

158th of 880 rated healthcare providers

Job description

Job Title: Communications Operator

Location: Monmouth Medical Center

Department Name: IT&S Telecommunications

Req #: 0000255630

Status: Hourly

Shift: Evening

Pay Range: $17.12 - $19.06 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

The Communications Operator relays incoming and outgoing calls to the hospital, monitors operations of telephone and paging systems, and ensures that telephone equipment is in good, working order.

Qualifications:

Required:

  • High school diploma required

Preferred:

  • Familiarity with switchboard communications and medical terminology
  • Experience in acute care and / or ambulatory care environment
  • Prior switchboard experience and knowledge of Microsoft applications

Scheduling Requirements:

  • Per Diem
  • Evening Shift

Essential Functions:

  • Monitors emergency alarms, communicates medical and other information to authorized recipients
  • Operates the paging system, sound alarms, and announce medical codes / disasters / other emergencies in accordance with institutional policies
  • Works collaboratively on Performance Improvement initiatives to better the Communications Department for the Organization

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing.  These benefits and resources include, but are not limited to:

  • Paid Time Off including Vacation, Holidays, and Sick Time
  • Retirement Plans
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Disability and Life Insurance
  • Paid Parental Leave
  • Tuition Reimbursement
  • Student Loan Planning Support
  • Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Community and Volunteer Opportunities
  • Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
  • ….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team.  We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time.  As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. 

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

What RWJBarnabas Health employees say

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Benefits

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Get the full story on Breakroom

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About RWJBarnabas Health

Sourced by ZipRecruiter

RWJBarnabas Health is New Jersey’s largest integrated health care delivery system, providing treatment and services to more than three million patients each year. Throughout RWJBarnabas Health, our dedicated physicians, nurses, and health professionals are committed to providing the highest quality of patient care and health education to the community and region. We aim to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey - whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

West Orange, NJ, US

Year founded

2015

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