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Communication Operator Jobs in Texas (NOW HIRING)

Communications Operator City of Edinburg in Edinburg, TX is actively seeking a dedicated ... Do you have excellent oral and written communication skills? Are you attentive to detail? Do you ...

Communications Operator City of Edinburg in Edinburg, TX is actively seeking a dedicated ... Do you have excellent oral and written communication skills? Are you attentive to detail? Do you ...

Mission Regional Medical Center - Mission, TX We are seeking a PBX Operator, also referred to as a Switchboard Operator or Communication Operator in our communications department. The PBX Operator is ...

Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by ...

Communications Operator

Bryan, TX · On-site

$15 - $18.45/hr

Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by ...

Every day, you will execute vital communication tasks, managing platforms, drafting content, and operating systems to ensure timely information dissemination. You'll also contribute to strategy by ...

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Communication Operator information

See Texas salary details

$10

$21

$41

How much do communication operator jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for communication operator in Texas is $21.72, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $24.18 per hour, depending on experience, location, and employer.

What is a communication operator?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What are the key skills and qualifications needed to thrive as a communication operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What are some common challenges communication operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

What are popular job titles related to Communication Operator jobs in Texas?

For Communication Operator jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Communication Operator jobs in Texas look for?

The top searched job categories for Communication Operator jobs in Texas are:

Infographic showing various Communication Operator job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $45,168 per year, or $21.7 per hour.

Communications Operator

Edinburg, TX


City of Edinburg

4.3

Company rating: 4.3 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

843rd of 849 rated public administrative organizations


Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 16 days ago


Job description

Communications Operator City of Edinburg in Edinburg, TX is actively seeking a dedicated Communications Operator to perform functions within the Police Department. Are you seeking engaging work? Do you wish to advance your career in dispatching? Does working for a rapidly growing city sound appealing to you? If so, please continue reading!

This Communications Operator position earns competitive pay of $ 18.95/hr. We provide great benefits and perks, including paid holidays, paid time off (PTO), life & ADD insurance, a retirement plan with a 7% employee contribution and a city match of 2 to 1, 100%-paid medical and 100%-paid dental with optional dependent coverage, workers compensation, and Family and Medical Leave Act (FMLA). Additionally, we offer our employees an employee assistance program (EAP), a healthy lifestyle program, and access to Active Edinburg fitness centers. If this sounds like the right opportunity to work with a fast paced department, apply to join our team today!

ABOUT CITY OF EDINBURG

Edinburg is the fastest growing city in the Rio Grande Valley, with a 23% growth rate since 2010, and is among the top five fastest-growing cities in the state. It has been recognized as an all-American city three times by the National Civic League, placing it among a handful of outstanding communities in the nation. Our wonderful city has exceptional entertainment, arts & culture, recreation, and education, which makes it a great place to work.

Our employees share our dedication to the city, which is why we like to show them our appreciation for their commitment. We do this by providing competitive compensation, exceptional PTO opportunities, and other great benefits to help them lead healthy, productive lives. We care about people, and that includes both our residents and employees!

A DAY IN THE LIFE OF A COMMUNICATIONS OPERATOR

As an Communications Operator, you spend your day utilizing the department's communication system to process emergency and non-emergency calls and requests for service, and coordinates the response for law enforcement and fire department via two-way radio. You are constantly on your toes and ready for any new and unexpected challenges that may arise in the city.

When you are not out in the city, you assist in communicating with emergency personnel, obtaining information, performing data entry, recording warrants, stolen vehicles and property, runaways and protective orders into a national database, utilizing computer systems, dispatching appropriate department personnel to various locations, and other duties as required. You enjoy being helpful and have no problem providing assistance and support to other divisions within the department as needed. The city needs someone like you with great people skills in providing excellent customer service to all our customers, and finds genuine enjoyment in what you do!

QUALIFICATIONS FOR A COMMUNICATIONS OPERATOR

  • One (1) year of experience in work involving the receiving, transmitting, and relaying of information over the phone and/or computer.
  • High school diploma, GED or equivalency.
  • Must successfully pass the state required telecommunications course and obtain TCOLE License within first (1) year of employment.
  • Bilingual English/Spanish preferred

Are you someone who can handle multiple tasks? Do you have excellent oral and written communication skills? Are you attentive to detail? Do you enjoy working as part of a team? Is dependability one of your strengths? If yes, you might just be perfect for this Communications Operator job!

READY TO JOIN OUR TEAM?

If you feel that you have the right skills to succeed as our Communications Operator, apply now using our mobile-friendly application.

Location: 78541



Applicants will be subject to a complete background investigation. Incomplete, inaccurate and/or failure to report information will cause the applicant rejection from consideration.

Applicants must also take and pass a pre-employment drug test administered by the City of Edinburg at the City's expense.


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