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Communication Operator Jobs in Newark, NJ (NOW HIRING)

Internal Communications

New York, NY ยท On-site

$170K - $224K/yr

Define and own Plaid's internal communications operating model, covering the channels, cadences, content types, and editorial calendar that govern how information flows across the company. * Build a ...

vMix Operator

Montclair, NJ ยท On-site

$17.75 - $23.50/hr

Operating a single-operator vMix production environment, this position directs and assembles pre ... Associate's or Bachelor's degree in Broadcasting, Communications, Film/Video Production, or a ...

vMix Operator

Montclair, NJ

$17.75 - $23.50/hr

Operating a single-operator vMix production environment, this position directs and assembles pre ... Associate's or Bachelor's degree in Broadcasting, Communications, Film/Video Production, or a ...

Operator I

Springfield, NJ ยท On-site

$18.25 - $24/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator may be required to act as Person In Charge in the absence of a member of management.

Operator I

Springfield, NJ ยท On-site

$18.25 - $24/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator may be required to act as Person In Charge in the absence of a member of management.

Operator I

Springfield, NJ ยท On-site

$18.25 - $24/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator may be required to act as Person In Charge in the absence of a member of management.

Operator II

Springfield, NJ ยท On-site

$18.25 - $24/hr

Strong communications skills to communicate problems, progress reports and continuous improvement ... Our Operator should possess a sense of urgency, accountability, business ethics, professionalism ...

Operator I

Springfield, NJ

$18.25 - $24/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator may be required to act as Person In Charge in the absence of a member of management.

Operator II

Springfield, NJ ยท On-site

$18.25 - $24/hr

Strong communications skills to communicate problems, progress reports and continuous improvement ... Our Operator should possess a sense of urgency, accountability, business ethics, professionalism ...

Operator I

Springfield, NJ

$18.25 - $24/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator may be required to act as Person In Charge in the absence of a member of management.

Operator I

Springfield, NJ ยท On-site

$18.25 - $24/hr

Communicate problems, progress reports and continuous improvement ideas to management staff ... Our Operator may be required to act as Person In Charge in the absence of a member of management.

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Communication Operator information

See Newark, NJ salary details

$11

$24

$46

How much do communication operator jobs pay per hour?

As of Jul 31, 2026, the average hourly pay for communication operator in Newark, NJ is $24.37, according to ZipRecruiter salary data. Most workers in this role earn between $18.61 and $27.16 per hour, depending on experience, location, and employer.

What are some common challenges Communication Operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What are Communication Operators?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What are the key skills and qualifications needed to thrive as a Communication Operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

What are popular job titles related to Communication Operator jobs in Newark, NJ? For Communication Operator jobs in Newark, NJ, the most frequently searched job titles are:
What job categories do people searching Communication Operator jobs in Newark, NJ look for? The top searched job categories for Communication Operator jobs in Newark, NJ are:
Infographic showing various Communication Operator job openings in Newark, NJ as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $50,698 per year, or $24.4 per hour.

Internal Communications

Plaid Inc

New York, NY โ€ข On-site

$170K - $224K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 1 hour ago


Job description

We believe that the way people interact with their finances will drastically improve in the next few years. We're dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid's network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
Plaid is in one of the most exciting chapters in its history - and this role exists to make sure every Plaid employee feels it. As Internal Communications Lead, you'll build and own the systems, channels, and programs that keep Plaids informed, aligned, and energized about our mission and the opportunity ahead. This spans employee-facing comms and programming across channels, including programming and producing monthly All Hands and Half-yearly Business Reviews, and supporting leaders with change management.
This is a builder role: you'll take what exists and programmatize it, defining the infrastructure, cadences, and editorial strategy that elevate how we communicate as a company.
You'll play a central role in shaping Plaid's internal AI narrative, helping employees understand where AI is taking us and what it means for their work.
You'll operate as a trusted advisor to Plaid's executive team and founder CEO, with the exec presence and judgment to counsel leaders on high-stakes moments. You will also work closely with senior leaders across the org as well as cross functional partners across the people team (Chief People Officer, HRBPs, WPE, Comp, Learning and Development)
Responsibilities:
Executive Communications
  • Act as a trusted comms partner to Plaid leaders, shaping communications strategy, programming, and content for internal audiences.
  • Own high-impact exec content spanning talking points, emails, presentations, and slack messages for big company moments like All Hands, Half-yearly Business Reviews and, and other company-wide presentations and communications.
  • Work closely with leaders to turn strategies or initiatives into clear, compelling stories that resonate across the company.

Company-Wide Internal Communications
  • Plaid is in its most exciting chapter. This person owns the narrative that makes that real for employees, connecting day-to-day work to the bigger opportunity in fintech infrastructure and AI.
  • Own internal comms strategy from All Hands and HBRs to weekly Q&As, org announcements and major updates.
  • Help Plaids understand where our business is headed, why it matters, and how their work connects to the mission.
  • Keep messaging aligned across leaders so it's consistent, clear, and lands well at scale.
  • Own Plaid's internal AI narrative. helping Plaids understand our AI strategy, what it means for the company's trajectory, and how it will shape their work.

Cross-Functional Partnership
  • Partnering with internal teams across the company, including People, Workplace, Security, Finance, and Legal, and others to ensure all communications to employees are clear, effective, and consistent with our overall communication strategy and messaging
  • Work across teams to keep internal and external narratives aligned, especially around big moments like Effects, product launches, fundraises and M&A, and leadership announcements.
  • Partner with production teams to bring events like All Hands, HBRs, and AI days to life, both live and recorded.
  • Lead change comms for key initiatives, helping employees navigate transitions with clarity and confidence.

Program Systems, Channels, and Tools
  • Define and own Plaid's internal communications operating model, covering the channels, cadences, content types, and editorial calendar that govern how information flows across the company.
  • Build a channel strategy that makes deliberate choices about when to use Slack, email, video, intranet, live events, or asynchronous formats, and why.
  • Be a practitioner of AI: actively leverage AI tools in the craft of communications and help establish how AI augments internal comms work at Plaid.
  • Create repeatable playbooks and templates for recurring programs (All Hands, org changes, executive comms) that scale without adding headcount.
  • Own and continuously improve Plaid's intranet and internal platforms as communication infrastructure, not just publishing channels.

Employer Brand + Culture
  • Identify and execute ways to highlight Plaid's culture and showcase the strength of our team on social media (e.g., campaigns like Woven).
  • Own and continuously improve content on Plaid.com/careers.
  • Partner with internal teams to create blog content that brings to life what it's like to work at Plaid.

Qualifications:
  • At least 7+ year working in an internal communications function at a fast-paced tech company (ideally someone who has worked closely with a founder)
  • Demonstrated track record of building or significantly scaling an internal communications program. Can point to specific systems, channels, or programs they architected from scratch or materially elevated.
  • Excellent communication, collaboration and interpersonal skills, both written and verbal - and the ability to engage and understand technical and non-technical audiences
  • Comfort and fluency with AI tools in communications practice; experience developing or owning an AI-related narrative (internal or external) strongly preferred.
  • Experience with producing high quality and engaging All Hands team meetings
  • Strong executive presence and track record of counseling senior leaders, including founder/CEOs, on high-stakes communications.
  • Experience partnering closely with internal operations teams, like HR, IT, Workplace, Legal, etc.
  • High attention to detail and ability to distill complex ideas into clear guidance and written/verbal communications
  • Experience as an effective team of one or lean team: ability to hold both the strategic vision and execute at the ground level without delegating the work.
  • Video editing + AI skills a plus

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!
Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at accommodations@plaid.com.
Please review our Candidate Privacy Notice here.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.