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Communication Operator Jobs in Miami, FL (NOW HIRING)

Cypfer

Tactical Communication Specialist

Miami, FL · On-site

$75K - $85K/yr

Operating at the intersection of crisis response, client communications, and internal coordination, the Tactical Communication Specialist ensures swift escalation, accurate information flow, and ...

Cypfer

Tactical Communication Specialist

Miami, FL · On-site

$51K - $67K/yr

Operating at the intersection of crisis response, client communications, and internal coordination, the Tactical Communication Specialist ensures swift escalation, accurate information flow, and ...

Cypfer

Tactical Communication Specialist

Miami, FL · Remote

$54K - $72K/yr

Operating at the intersection of crisis response, client communications, and internal coordination, the Tactical Communication Specialist ensures swift escalation, accurate information flow, and ...

ITG Communications

Equipment Operator

Hallandale, FL · On-site

$18 - $24.50/hr

Oral communication skills. Additional Comments ITG is an equal employment opportunity employer. ITG's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual ...

ITG Communications

Drill Operator

Hallandale, FL · On-site

The Drill Operator is responsible for operating horizontal directional drilling (HDD) equipment to ... ITG Communications for this position: • Network Stability Leadership: Ensures long-term ...

FastSigns

Visual Communication Specialist

Hollywood, FL · On-site

$20 - $23/hr

Strong communication skills; comfortable connecting with customers by phone, email, in-person, and ... This franchise is independently owned and operated by a franchisee. Your application will go ...

Metric Engineering

RTMC Operator

Fort Lauderdale, FL · On-site

$16.75 - $22/hr

The RTMC Operator coordinates with partnering agencies to expedite response to incidents and ... Excellent communication skills * Must be able to pass a Drug Screen and FBI Background check

MCARTHUR NEXT LLC

CIP Operator

Miami, FL

$19/hr

Troubleshoot and resolve basic to moderate operating difficulties. * Collect required samples ... Maintain communication with other departments, management and employees and notify them of any ...

MCARTHUR NEXT LLC

CIP Operator

Miami, FL · On-site

$19/hr

Troubleshoot and resolve basic to moderate operating difficulties. * Collect required samples ... Maintain communication with other departments, management and employees and notify them of any ...

CYNET SYSTEMS

Operator I

Davie, FL · On-site

$26/hr

Strong verbal and written communication skills. * Overtime will be required and can change week to ... Communicates effectively with previous and incoming shift operator and related personnel. * Cleans ...

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All JobsCommunication Operator JobsCommunication Operator Jobs in Miami, FL

Communication Operator information

See Miami, FL salary details

$10

$22

$42

How much do communication operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for communication operator in Miami, FL is $22.29, according to ZipRecruiter salary data. Most workers in this role earn between $17.02 and $24.81 per hour, depending on experience, location, and employer.

What is a communication operator?

Communication Operators are professionals responsible for managing and directing communications within an organization or between organizations and the public. They operate communication equipment such as radios, telephones, and computers to dispatch information, relay messages, and coordinate responses, especially in emergency situations. Communication Operators play a critical role in ensuring that information is accurately and efficiently transmitted to the right parties. Their work is essential in fields like emergency services, security, transportation, and large organizations where constant communication is necessary.

What are the key skills and qualifications needed to thrive as a communication operator, and why are they important?

To excel as a Communication Operator, you need strong verbal and written communication skills, quick decision-making abilities, and a high school diploma or equivalent. Familiarity with radio dispatch systems, computer-aided dispatch (CAD) software, and emergency response protocols is typically required. Exceptional multitasking, stress management, and attention to detail are vital soft skills for this role. These competencies ensure accurate information relay, effective coordination, and timely response in high-pressure situations.

What are some common challenges communication operators face during high-pressure situations, and how can they effectively manage them?

Communication Operators often encounter high-pressure scenarios, such as emergency calls or critical incidents, where quick thinking and calm decision-making are essential. Managing multiple calls, relaying accurate information, and prioritizing tasks can be challenging when the workload spikes. To handle these situations effectively, operators rely on strong organizational skills, thorough training in protocols, and support from their team. Regular debriefings and ongoing professional development also help operators improve their stress management and communication abilities.

What is the difference between Communication Operator vs Radio Dispatcher?

AspectCommunication OperatorRadio Dispatcher
CredentialsTypically requires a high school diploma or equivalent; certifications varySimilar requirements; often includes specialized radio operation training
Work EnvironmentCall centers, customer service, emergency communication centersEmergency services, transportation hubs, public safety agencies
Employer & IndustryTelecom companies, emergency services, government agenciesPolice, fire departments, transit authorities
Search & Comparison IntentOften compared for communication roles in customer service or emergency responseCompared for roles involving dispatching and radio communication in public safety

Communication Operators and Radio Dispatchers share similar skills in radio communication and customer service, but they differ mainly in their work environments and specific responsibilities. Communication Operators often handle general communication tasks in call centers or customer service, while Radio Dispatchers focus on coordinating emergency or transportation services via radio. Both roles require similar certifications and are vital in their respective industries.

What are popular job titles related to Communication Operator jobs in Miami, FL?

For Communication Operator jobs in Miami, FL, the most frequently searched job titles are:

What job categories do people searching Communication Operator jobs in Miami, FL look for?

The top searched job categories for Communication Operator jobs in Miami, FL are:

Communication Operator jobs near you
Infographic showing various Communication Operator job openings in Miami, FL as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $46,370 per year, or $22.3 per hour.

Communication Center Operator

Borinquen Health Care Center

Miami, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Borinquen Medical Centers is based in Miami, Florida and is seeking to hire a full-time Operator to join our team. Under the direct supervision of the Communication Center Manager, Operators will transfer calls to correct destination and assist callers as needed. Answer inbound and make outbound calls in a high volume call center, with computer input during calls, collect vital information patient to complete registration. Transfer calls to the appropriate department whenever necessary. Conduct introduction calls to verify/confirm services needed. Schedule provider appointments by coordinating panel availability.
TASKS AND RESPONSIBILITIES

  1. Answer inbound and make outbound calls in a high-volume call center, with computer input during calls, collect vital information patient to complete registration; Transfer calls to the appropriate department whenever necessary.
  2. Conduct introduction calls to verify/confirm services needed.
  3. Schedule provider appointments by coordinating panel availability.
  4. Update patient information (insurance, address, phone, email i.e.) regularly through multiple web portals.
  5. Conduct courtesy calls to end users to ensure patient satisfaction with service provided.
  6. Effectively deal with upset/angry callers; understand the importance of maintaining a professional attitude when handling all calls and escalate to a supervisor/manager when necessary; Use the most appropriate means to communicate with different personality types on the telephone and within the workplace.
  7. Identify and communicate concerns, problems and challenges to supervisor(s)/manager(s) in a positive, constructive and solution orientated manner.
  8. Ensure customer service levels are in line with company standards.
  9. Handle all task and requests quickly and efficiently; Escalate calls/send emails through the proper channels if required.
  10. Counsels patients and families regarding financial issues such as insurance, eligibility for assistance, sliding fee scales, verifies insurance coverage with insurance companies.
  11. Records patient demographic, insurance, and billing codes into registration and billing system; researches missing information on intake forms; obtains signatures and release forms.
  12. Schedules patient appointments for treatment.
REQUIREMENTS
  1. Excellent customer service skills; a problem solver exhibiting good judgment.
  2. Bilingual Spanish/Creole (preferred).
  3. Good phone etiquette and excellent listening skills; Strong written, analytical, persuasive and interpersonal skills.7. Strong verbal communication skills; a courteous and professional approach.
  4. Ability to maintain composure under stressful and/or possible agitating working conditions.
  5. Basic computer skills are required - working knowledge of MS Word and Excel/
  6. High school education or equivalent required
BENEFITS
  1. Medical/Dental/Vision/Short Term Disability
  2. Company paid long term disability
  3. Life insurance
  4. 401K Plan
  5. Standard Paid Holiday's
  6. Vacation and Sick Time
  7. Amazing Team &Atmosphere

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