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Telephone Operator Jobs in Georgia (NOW HIRING)

GPC - Genuine Parts Company

Counter Sales

Senoia, GA · On-site

$15 - $19.50/hr

Assisting customers with their parts questions and needs (either in-person or via telephone) * Operating a cash register, computer and paper cataloging systems and processing daily paperwork and ...

Piedmont Healthcare Inc.

PBX Operator

Cartersville, GA · On-site

OverviewOperates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds ...

Optim

Phone Operator - Savannah, GA

Savannah, GA · On-site

$15.25 - $18.75/hr

Optim Orthopedics is seeking a full time Phone Operator for our Savannah, location. Job ... Performs routine and some non-routine, continuous work involved with the operation of telephone ...

CRH

Plant Operator

Dallas, GA · On-site

Plant Operator AMAT Atlanta, Georgia, United States | Dallas, Georgia, United States Job ID: 527125 ... Answers telephone, radio, and takes and inputs orders. * Observes gauges, dials, and operation of ...

Houston County

Heavy Equipment Operator

Perry, GA · On-site

$21.24/hr

Communicates via telephone and/or two-way radio; provides information; takes and relays messages ... Skill in operating a variety of trucks and small, medium, and heavy construction equipment; skill ...

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All JobsTelephone Operator JobsTelephone Operator Jobs in Georgia

Telephone Operator information

See Georgia salary details

$7

$15

$21

How much do telephone operator jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for telephone operator in Georgia is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.44 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.
What are the most commonly searched types of Telephone Operator jobs in Georgia? The most popular types of Telephone Operator jobs in Georgia are:
What are popular job titles related to Telephone Operator jobs in Georgia? For Telephone Operator jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Telephone Operator jobs in Georgia look for? The top searched job categories for Telephone Operator jobs in Georgia are:
What cities in Georgia are hiring for Telephone Operator jobs? Cities in Georgia with the most Telephone Operator job openings:
What are popular job titles related to Telephone Operator jobs in GA? For Telephone Operator jobs in GA, the most frequently searched job titles are:
Telephone Operator jobs near you
Infographic showing various Telephone Operator job openings in Georgia as of August 2026, with employment types broken down into 48% Full Time, 48% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $31,367 per year, or $15.1 per hour.

Counter Sales

GPC - Genuine Parts Company

Senoia, GA • On-site

$15 - $19.50/hr

Full-time

Re-posted 15 days ago

Genuine Parts Company rating

7.0

Company rating: 7.0 out of 10

Based on 58 frontline employees who took The Breakroom Quiz

240th of 415 rated retail wholesalers

Job description

Are you passionate about exceeding customer expectations and being a leading solutions provider in the Heavy-Duty transportation and specialty aftermarket parts industry? Do you have extensive knowledge of Heavy Duty Parts? If so, we invite you to explore opportunities with our Traction stores.

Traction counter sales employees perform a variety of duties. Primarily greet and assist customers, provide technical advice, promote the current sales promotion.

Responsibilities:

  • Assisting customers with their parts questions and needs (either in-person or via telephone)

  • Operating a cash register, computer and paper cataloging systems and processing daily paperwork and forms

  • Effectively communicating features, benefits, and warranty policy information to customers

  • Effectively communicate current sales promotions

  • Demonstrate a positive, helpful attitude as well as presenting professional conduct and appearance at all times

  • Demonstrate knowledge of products and their applications ( give technical advice, troubleshoot, and help solve customers' problems

  • Provide sales support, process customer stock orders

  • Assist outside salesperson, as needed

  • Perform all other associated tasks assigned by management

Qualifications:

  • Must be at least 18 years of age

  • Prior Heavy Duty parts background or knowledge is preferred

  • Exceptional customer service and communications skills (both written and verbal)

  • A positive attitude and great personal drive

  • A willingness and ability to learn in a fast-paced retail sales environment

  • Availability to work on weekends

  • Valid driver's license

Not the right fit? Check out our career site Working at Genuine Parts Company for other opportunities. Sign up for our Talent Community to receive email alerts about new job postings that meet your interests!GPC is an equal opportunity employer.

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