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Phone Operator Jobs (NOW HIRING)

Canyonlands Healthcare

Phone Operator

Page, AZ · On-site

$16.25 - $22.75/hr

Phone Operator Join our dedicated healthcare team as a Phone Operator, where you will play a vital role in delivering exceptional patient service and supporting the smooth operation of our front ...

Canyonlands Healthcare

Phone Operator

Page, AZ · On-site

$15.25 - $19/hr

Phone Operator Join our dedicated healthcare team as a Phone Operator, where you will play a vital role in delivering exceptional patient service and supporting the smooth operation of our front ...

Canyonlands Community Health Care

Phone Operator

Page, AZ

$15.25 - $19/hr

Description Phone Operator Join our dedicated healthcare team as a Phone Operator, where you will play a vital role in delivering exceptional patient service and supporting the smooth operation of ...

SMART COMMUNICATIONS 1 LLC

Be Seen First

Phone Operator

Norcross, GA · On-site

$15/hr

You will be answering the phone as an Operator and directing the customers and also helping to sell them. You will be providing guidance and Product Selection while maintaining our standards of ...

University Cancer & Blood Center

Phone Operator

Athens, GA · On-site

$15.75 - $19.50/hr

University Cancer & Blood Center is hiring a full time Phone Operator for our Athens, Ga location. Hours for this position are Monday - Friday, 8:00 am - 5:00 pm. Job Duties: * Answer all incoming ...

University Cancer & Blood Center

Phone Operator

Athens, GA · On-site

$15.75 - $19.50/hr

University Cancer & Blood Center is hiring a full time Phone Operator for our Athens, Ga location. Hours for this position are Monday - Friday, 8:00 am - 5:00 pm. Job Duties: * Answer all incoming ...

Careers at #1 Cochran

Phone Operator

Monroeville, PA · On-site

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

SMART COMMUNICATIONS 1 LLC

Be Seen First

Phone Operator

Norcross, GA · On-site

$15/hr

You will be answering the phone as an Operator and directing the customers and also helping to sell them. You will be providing guidance and Product Selection while maintaining our standards of ...

1 COCHRAN BUICK GMC INC

Phone Operator

Monroeville, PA

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

Cardiology Associates

Phone Operator

Fairhope, AL · On-site

$15.25 - $19.25/hr

divh2Phone Operator/h2pOur growing cardiology practice is seeking a friendly and professional Phone Operator to join our team in Fairhope, Alabama. In this important role, you will serve as a primary ...

Palmetto Primary Care Physicians

Phone Operator

Summerville, SC · On-site

$14.50 - $18.25/hr

Palmetto Primary Care Physicians (PPCP) is seeking a professional and compassionate Phone Operator to serve as the first point of contact for our patients. The ideal candidate is organized, friendly ...

Cardiology Associates

Phone Operator

Mobile, AL · On-site

$16 - $20/hr

divh2Phone Operator/h2pOur growing cardiology practice is seeking a friendly and professional Phone Operator to join our team in Mobile, Alabama. In this important role, you will serve as a primary ...

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How much do phone operator jobs pay per hour?

As of May 29, 2026, the average hourly pay for phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

How to Become a Phone Operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

More about Phone Operator jobs
What cities are hiring for Phone Operator jobs? Cities with the most Phone Operator job openings:
What are the most commonly searched types of Phone Operator jobs? The most popular types of Phone Operator jobs are:
Who are the top companies hiring for Phone Operator jobs? The top employers for Phone Operator jobs are:
What states have the most Phone Operator jobs? States with the most job openings for Phone Operator jobs include:
What job categories do people searching Phone Operator jobs look for? The top searched job categories for Phone Operator jobs are:
What are popular job titles related to Phone Operator jobs? For Phone Operator jobs, the most frequently searched job titles are:
Phone Operator jobs near you
Infographic showing various Phone Operator job openings in the United States as of May 2026, with employment types broken down into 43% Full Time, 55% Part Time, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.
Phone Operator

Phone Operator

Canyonlands Healthcare

Page, AZ • On-site

$16.25 - $22.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Phone Operator
Join our dedicated healthcare team as a Phone Operator, where you will play a vital role in delivering exceptional patient service and supporting the smooth operation of our front office. We are committed to creating a welcoming environment for our patients and staff, and we value professionalism, friendliness, and attention to detail in every interaction.
Key Responsibilities:
  • Greet patients and visitors in a professional, friendly, and hospitable manner
  • Perform clerical duties related to daily front office operations, including updating and organizing patient charts
  • Respond to inquiries and requests from patients, caregivers, and staff members promptly and courteously
  • Answer a multiline telephone system professionally, directing calls to appropriate personnel
  • Maintain accurate and organized patient information within the PM/EHR system
  • Support administrative tasks to ensure efficient front office workflow

Skills and Qualifications:
  • High school diploma or equivalent required; additional administrative or healthcare-related training preferred
  • Excellent communication skills, both verbal and written
  • Strong interpersonal skills with a friendly and professional demeanor
  • Ability to handle multiple tasks efficiently and accurately
  • Proficiency in using electronic health records (EHR) systems and basic office software
  • Ability to maintain confidentiality and adhere to privacy regulations
  • Previous experience in a healthcare or customer service environment is a plus

Employee Benefits:
  • Vacation Time
  • Paid Leave
  • Medical, Dental, Vision, Life
  • Short-Term & Long-Term Disability
  • Accident & Critical Insurance
  • Retirement plan offered

We foster a collaborative and supportive work environment that encourages growth and development. Join us to be part of a team dedicated to providing compassionate care and outstanding service to our patients.
Salary Description
$16.25-$22.75 hrly, $33,800-$47320 Annually

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