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Phone Operator Jobs (NOW HIRING)

System One

Phone Operator

Tulsa, OK · On-site

$15 - $17.50/hr

System One is hiring a Phone Operator for a specialty medical clinic in Tulsa! This is a 90-day contract assignment with an immediate start date. Pay: $15.00-$17.50/hour Schedule: * Monday-Thursday ...

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr

You will be answering the phone as an Operator and directing the customers and also helping to sell them. You will be providing guidance and Product Selection while maintaining our standards of ...

1 COCHRAN BUICK GMC INC

Phone Operator

Monroeville, PA · On-site

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

SMART COMMUNICATIONS 1 LLC

Phone Operator

Norcross, GA · On-site

$15/hr

You will be answering the phone as an Operator and directing the customers and also helping to sell them. You will be providing guidance and Product Selection while maintaining our standards of ...

1 COCHRAN BUICK GMC INC

Phone Operator

Monroeville, PA · On-site

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

Careers at #1 Cochran

Phone Operator

Monroeville, PA · On-site

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

#1 Cochran

Phone Operator

Monroeville, PA · On-site

$16 - $20/hr

Please call (515) 676-4938 anytime, for an immediate phone interview after applying. Shortlisted ... operating team Qualifications * High school diploma or the equivalent * Ability to read and ...

Concord Hospitality

Phone Operator

Durham, NC · On-site

$14.75 - $18.25/hr

Description As a Phone Operator at Concord Hospitality, you will be the voice of the hotel, providing courteous and professional service to guests while supporting front office operations. Your role ...

Omni Hotels & Resorts

Phone Operator

Bedford, PA · On-site

$13.75 - $17/hr

If you have operator / phone agent experience in a hotel environment and a passion for serving others, we would love to speak with you about this role. Responsibilities: * Maintain regular attendance ...

The NEXus Pain Center

Phone Operator

Columbus, GA

$15/hr

Phone Operator Job Responsibilities: * Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. * Welcomes patients and visitors in person or on ...

Concord Hospitality

Phone Operator

Durham, NC · On-site

$14.75 - $18.25/hr

As a Phone Operator at Concord Hospitality, you will be the voice of the hotel, providing courteous and professional service to guests while supporting front office operations. Your role ensures ...

The NEXus Pain Center

Phone Operator

Columbus, GA · On-site

$15/hr

Phone Operator Job Responsibilities: * Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. * Welcomes patients and visitors in person or on ...

HV Global Group, Inc.

Phone Operator

Escondido, CA · On-site

$22/hr

Hourly Rate: $22.00 Hourly Rate: $22.00 Shift:1st,2nd: must be available to work weekends and holidays Position type: Fulltime JOB SUMMARY Answer, record, log, and process all guest calls, requests ...

HV Global Marketing Corporation

$22/hr

Hourly Rate: $22.00 Hourly Rate: $22.00 Shift:1st,2nd: must be available to work weekends and holidays Position type: Fulltime JOB SUMMARY Answer, record, log, and process all guest calls, requests ...

Cardiology Associates

Medical Phone Operator

Fairhope, AL · On-site

$14.50 - $18/hr

Fairhope Office 188 Hospital Drive, Fairhope, AL 36532 Located on the campus of Thomas Hospital Our growing cardiology practice is seeking a friendly and professional Phone Operator to join our team ...

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Phone Operator information

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$25

How much do phone operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for phone operator in the United States is $17.86, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
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For Phone Operator jobs, the most frequently searched job titles are:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,148 per year, or $17.9 per hour.

Phone Operator

System One

Tulsa, OK • On-site

$15 - $17.50/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago

Job description

System One is hiring a Phone Operator for a specialty medical clinic in Tulsa!

This is a 90-day contract assignment with an immediate start date.

Pay: $15.00–$17.50/hour Schedule:

  • Monday–Thursday: 8:00 AM – 5:00 PM
  • Friday: 8:00 AM – 3:00 PM

Responsibilities:

  • Answer and route incoming calls
  • Take accurate messages and relay information promptly
  • Provide exceptional customer service

Qualifications:

  • Previous phone operator, call center, medical receptionist, or customer service experience preferred
  • Strong communication and multitasking skills
  • Ability to work in a fast-paced environment
  • Healthcare experience is a plus

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. #M- #LI- Ref: #208-Rowland Tulsa

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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

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