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Phone Operator Jobs in Delaware (NOW HIRING)

Mountaire

Rendering Operator

Millsboro, DE · On-site

$18.20/hr

Load Out Operator, Receiving Operator, Utility Operator, Feather/Blood Operator, Meat Operator ... Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!

Mountaire Corporation

Machine Operator

Millsboro, DE · On-site

$15 - $17.75/hr

Minimum 6 months' experience working with operating equipment or similar machinery. * Completed ... Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!

Mountaire Farms

Machine Operator

Millsboro, DE · On-site

$15 - $17.75/hr

Minimum 6 months' experience working with operating equipment or similar machinery. * Completed ... Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!

Mountaire Corporation

Machine Operator

Millsboro, DE · On-site

$15 - $17.75/hr

Minimum 6 months' experience working with operating equipment or similar machinery. * Completed ... Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!

Mountaire Corporation

Machine Operator

Millsboro, DE · On-site

$15 - $17.75/hr

Minimum 6 months' experience working with operating equipment or similar machinery. * Completed ... Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!

Mountaire Corporation

Grain Operator

Frankford, DE · On-site

We maintain the same core values and family-focused work environment that we've operated with since ... Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!

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Phone Operator information

See Delaware salary details

$9

$17

$25

How much do phone operator jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for phone operator in Delaware is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Delaware?

The most popular types of Phone Operator jobs in Delaware are:

What are popular job titles related to Phone Operator jobs in Delaware?

For Phone Operator jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Phone Operator jobs?

Cities in Delaware with the most Phone Operator job openings:

What are popular job titles related to Phone Operator jobs in DE?

For Phone Operator jobs in DE, the most frequently searched job titles are:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Delaware as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,180 per year, or $17.9 per hour.

Medical Phone Operator

Delaware Orthopaedic Specialists

Wilmington, DE • On-site

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago

Job description

Job description:

Organization Name: Regional Orthopaedic Associates

Job Title: Phone Operator

Reports To: Phone Room Supervisor

Job Location: Wilmington, DE 19808

Hours/Week: 40

I. General Summary

Regional Orthopaedic Associates is seeking a professional and customer-focused Phone Operator to join our team. This role is responsible for answering incoming calls, scheduling patient appointments, and directing inquiries to the appropriate members of our physician teams. The ideal candidate will assist patients with scheduling needs, collect and verify demographic and insurance information, and ensure all interactions reflect the high standards of care our practice is known for.

II. Principal Duties and Essential Functions

Answer multi-line phones promptly and courteously.

Triage incoming calls to determine appropriate routing or action.

Schedule appointments for new patients, accurately entering all demographic and insurance information.

Schedule appointments for existing patients, updating and verifying all demographic and insurance data.

Transfer calls to appropriate physicians or team members as needed.

Review and manage appointment schedules and assist patients with referral-related concerns.

Provide exceptional service by addressing caller questions and concerns professionally.

Maintain flexibility with scheduling and be willing to adjust hours as needed.

III. Job Requirements

A. Job Knowledge and Skills

Proficiency in Microsoft Office products, including Word, Outlook, and Excel.

Working knowledge of standard office equipment, including multi-line phone systems, fax machines, and copiers.

Accurate typing and familiarity with email/calendar systems.

Basic understanding of medical terminology is necessary.

Strong attention to detail and ability to work independently or collaboratively in a team setting.

Must consistently check and respond to email communications in a timely manner.

B. Education

High School Diploma or GED preferred.

C. Experience

Prior experience in a medical office or healthcare setting is helpful but not required.

Additional Information

Compensation: Pay is commensurate with skills and experience. A pay range will be displayed on Indeed, but final compensation will be determined during the hiring process.

Job Type: Full-time

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Work Location: In person

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