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Phone Operator Jobs in Delaware (NOW HIRING)

Croda

Union Operator

New Castle, DE · On-site

$17 - $22.25/hr

Union Operator Croda is a FTSE100 organization driven around our purpose of Smart Science to Improve Lives™. With over 6,000 employees across 39 countries, we are focused on the research and ...

Mativ

Machine Operator

Middletown, DE · On-site

$16 - $19/hr

Machine Operator Mativ is a global leader in specialty materials headquartered in Alpharetta, Georgia. The Company offers a wide range of critical components and engineered solutions that connect ...

Mativ Holdings, Inc.

Machine Operator

Middletown, DE · On-site

$16 - $19/hr

Machine Operator Location: Middletown, DE Description: The Middletown, DE location is seeking a Machine Operator to join its Filtration team. The Machine Operator is responsible for the efficient set ...

Owen Steel

Machine Operator

Wilmington, DE · On-site

$16.50 - $19.75/hr

Position Description The Machine Operator is responsible for operating, monitoring, and maintaining production machinery used in the fabrication and processing of steel components. This role ensures ...

International Paper Company

Machine Operator

Dover, DE · On-site

$26.98/hr

Machine Operator Pay Rate : $19.94/hr during probationary period, up to $26.98/hr once qualified in position Category/Shift : Hourly Full-Time (Monday-Friday) 2nd Shift (3:00pm-11:00pm) 3rd Shift (11 ...

International Paper

Machine Operator

Dover, DE

$26.98/hr

Machine Operator Pay Rate : $19.94/hr during probationary period, up to $26.98/hr once qualified in position Category/Shift : Hourly Full-Time (Monday-Friday) 2nd Shift (3:00pm-11:00pm) 3rd Shift (11 ...

3M

Machine Operator I

Houston, DE · On-site

$24.61/hr

Machine Operator I LOCATION: 3M Aearo Technologies Newark Delaware Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your ...

3M

Machine Operator I

Newark, DE · On-site

$24.61/hr

Machine Operator I LOCATION: 3M Aearo Technologies Newark Delaware Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your ...

ICP Group

Machine Operator, 1st shift

Seaford, DE · On-site

Machine Operator Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end ...

Domino's

[DOMINO'S] General Manager In Training

Newark, DE · On-site

$15 - $17/hr

Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! * Operating the cash register and collecting payment from customers * Making fast, accurate ...

Domino's

[DOMINO'S] General Manager In Training

Newark, DE · On-site

$15 - $17/hr

Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! * Operating the cash register and collecting payment from customers * Making fast, accurate ...

Domino's

[DOMINO'S] General Manager In Training

Newark, DE · On-site

$15 - $17/hr

Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! * Operating the cash register and collecting payment from customers * Making fast, accurate ...

ICP Group

Machine Operator, 1st shift

Seaford, DE · On-site

$20 - $22.50/hr

Machine Operator Innovative Chemical Products Group (ICP Group) is a leading formulator and manufacturer of specialty coatings, adhesives, and sealants serving the construction and industrial end ...

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All JobsPhone Operator JobsPhone Operator Jobs in Delaware

Phone Operator information

See Delaware salary details

$9

$17

$25

How much do phone operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for phone operator in Delaware is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Delaware?

The most popular types of Phone Operator jobs in Delaware are:

What are popular job titles related to Phone Operator jobs in Delaware?

For Phone Operator jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Phone Operator jobs?

Cities in Delaware with the most Phone Operator job openings:

What are popular job titles related to Phone Operator jobs in DE?

For Phone Operator jobs in DE, the most frequently searched job titles are:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Delaware as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,180 per year, or $17.9 per hour.

Operator Telecom Construction Equipment

New Castle, DE • On-site

Dycom Industries, Inc.
Construction • 10K+ employees
Learn more about Dycom Industries, Inc.external

$21.50 - $27.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Dycom Industries rating

5.0

Company rating: 5.0 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Historic New Castle, DE
Workplace Type: Field
Employment Type: Hourly
Discover a more connected career
At Lambert's Cable, as an Equipment Operator on our Telecom Construction team, you'll use and take care of special machines for putting in phone and internet infrastructure, making sure everything works right and stays safe while doing the job.
Connecting you to great benefits
  • Weekly Paychecks
  • Paid Time Off, Parental Leave, and Holidays
  • Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • 401(k) w/ Company Match
  • Stock Purchase Plan
  • Education Reimbursement
  • Legal Insurance
  • Discounts on gym memberships, pet insurance, and much more!

What you'll do
  • Attend new site Job Safety Analysis
  • Safely operate and control assigned equipment
  • Dig pits, trenches or potholes as directed by job plan
  • Responsible for the site set-up and clean-up
  • Load and unload tools, materials and equipment from truck
  • Set up a safety perimeter
  • Perform work in all weather conditions
  • Other duties as assigned

What you'll need
  • To be 18 years of age or older
  • Authorization to work in the United States for this company
  • High School Diploma, GED equivalent, or relevant work experience
  • Valid State driver's license (cannot be Provisional), including an acceptable driving record
  • Experience with drill set up and design processes, is preferred

Physical abilities & exposures
  • Routinely: work alone in remote locations with arms above shoulder level, operate vehicle and heavy machinery, squeeze, fine hand motions, bend, stoop, stand, walk, climb stairs and lift greater than 55 pounds
  • Occasionally: work in confined spaces, use ladder, keyboard and mouse

Why grow your career with us
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
Building stronger solutions together
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Req Id:

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