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Phone Operator Jobs in Delaware (NOW HIRING)

Carmax

Customer Operator

Newark, DE · On-site

Position Overview As a Customer Operator at CarMax, you will play a vital role in delivering ... You'll support our Service Department by assisting customers both in person and over the phone ...

Fujifilm

RXD Operator

New Castle, DE · On-site

$17.25 - $23/hr

The operator is independently responsible for manufacturing activities and priorities, following all appropriate training programs, complying with all documentation within the department (i.e. SOP ...

Construction Grad, LLC

Machine Operator

Lewes, DE

$17 - $20.25/hr

Automated Equipment Operator / Production Manager Construction Technology | Lewes, Delaware We are partnering with an innovative construction technology company that is transforming how homes are ...

Aerotek

Machine Operator

Harrington, DE

$21 - $22/hr

Aerotek is hiring for Machine Operators in Sussex County, DE! This is a contract-to-hire opportunity. This position offers an opportunity for a dependable, mechanically inclined Machine Operator to ...

3M

Wet Room Operator

Newark, DE

$31.03 - $31.95/hr

WET ROOM OPERATOR LOCATION: NEWARK, DE Collaborate with Innovative 3Mers Around the World Choosing where to start and grow your career has a major impact on your professional and personal life, so it ...

rogersco

Calender Operator 1

Bear, DE

$16.75 - $22/hr

Detects unusual conditions, defective material, or operating difficulties. Resolve process issues and escalate as needed * Perform other duties as directed and assigned * Maintain safe work ...

Rogers Corporation

Calender Operator 1

Bear, DE · On-site

$16.75 - $22/hr

Detects unusual conditions, defective material, or operating difficulties. Resolve process issues and escalate as needed * Perform other duties as directed and assigned * Maintain safe work ...

Domino's

[DOMINO'S] General Manager In Training

Newark, DE · On-site

$15 - $17/hr

Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! * Operating the cash register and collecting payment from customers * Making fast, accurate ...

Domino's

[DOMINO'S] General Manager In Training

Bear, DE · On-site

$15 - $17/hr

Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! * Operating the cash register and collecting payment from customers * Making fast, accurate ...

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All JobsPhone Operator JobsPhone Operator Jobs in Delaware

Phone Operator information

See Delaware salary details

$9

$17

$25

How much do phone operator jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for phone operator in Delaware is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

How do I become a phone operator?

To become a phone operator, you typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with phone systems or customer service software can be helpful; some positions may require basic computer skills and a professional demeanor.

How to Become a Phone Operator

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What jobs pay $2000 a day?

Some high-paying roles for phone operators or related communication professionals, such as executive or emergency hotline operators, can reach $2000 daily with specialized skills, experience, or working in high-stakes environments. Generally, such earnings are associated with contract work, overtime, or positions requiring advanced certifications and extensive expertise.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much did a phone operator make?

The average salary for a phone operator in the United States is around $30,000 to $40,000 per year. Pay can vary based on experience, location, and the industry, with some roles offering hourly wages between $12 and $20. Many phone operators also receive benefits such as health insurance and paid time off.

What jobs make 5000 a week without a degree?

Phone operators typically do not earn $5,000 a week without specialized skills or experience. High-paying jobs that can reach this level without a degree often include sales, real estate, or certain entrepreneurial ventures, but these usually require significant effort, skills, or certifications. Most roles offering such income levels demand experience, specialized training, or business ownership rather than entry-level positions like phone operator work.

What are phone operators?

Phone operators are professionals responsible for managing incoming and outgoing telephone calls for an organization. They typically answer calls, direct callers to the appropriate department or person, provide information, and occasionally handle basic customer service requests. In some settings, phone operators may also manage paging systems, schedule appointments, or perform clerical tasks. Their role is crucial for ensuring smooth communication within a business or service environment. Good communication skills, patience, and professionalism are key qualities for this job.

What are the key skills and qualifications needed to thrive as a Phone Operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.
More about Phone Operator jobs
What are the most commonly searched types of Phone Operator jobs in Delaware? The most popular types of Phone Operator jobs in Delaware are:
What are popular job titles related to Phone Operator jobs in Delaware? For Phone Operator jobs in Delaware, the most frequently searched job titles are:
What cities in Delaware are hiring for Phone Operator jobs? Cities in Delaware with the most Phone Operator job openings:
What are popular job titles related to Phone Operator jobs in DE? For Phone Operator jobs in DE, the most frequently searched job titles are:
Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Delaware as of June 2026, with employment types broken down into 55% Full Time, 39% Part Time, 5% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $37,180 per year, or $17.9 per hour.
Customer Operator

Customer Operator

Carmax

Newark, DE • On-site

Full-time

Posted 12 days ago

CarMax rating

8.0

Company rating: 8.0 out of 10

Based on 367 frontline employees who took The Breakroom Quiz

26th of 716 rated retailers

Job description

6001 - Newark - 2070 Stafford Way, Newark, Delaware, 19711CarMax, the way your career should be! 

Position Overview

As a Customer Operator at CarMax, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for every guest. You'll support our Service Department by assisting customers both in person and over the phone-before, during, and after the service or repair process. This position is ideal for individuals who thrive in a fast-paced, customer-focused environment and want to be part of a team that values integrity, innovation, and putting people first.

Why CarMax?

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

  • Answer incoming service calls promptly and professionally, using a friendly tone and empathy throughout the interaction.
  • Assist Service Consultants and Customer Advisors to ensure smooth customer experiences and accurate information sharing.
  • Schedule service appointments and route calls while providing clear and helpful responses to customer inquiries.
  • Perform reminder calls for upcoming appointments and follow up when special-order parts arrive.
  • Contact customers with repair requests to efficiently schedule appointments and maintain accurate records and documentation, including filing repair orders daily.
  • Audit sublet invoices and monitor loaner logs to ensure compliance with CarMax guidelines and audit requirements.
  • Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Required Qualifications

  • Strong interpersonal and communication skills with proven ability to deliver outstanding customer service.
  • Exceptional telephone etiquette and active listening skills to build trust and rapport with customers.
  • Ability to execute standardized service processes and maintain high customer satisfaction scores.
  • Intermediate computer skills, including spreadsheet knowledge and familiarity with service systems.
  • Ability to collaborate across departments and perform multiple tasks in a high-energy, fast-paced environment.
  • Flexible availability, including nights, weekends, holidays, and extended shifts.

About CarMax

At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation's largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For and are committed to helping our communities thrive.

As an associate, you are part of an innovative movement to empower the modern customer and drive progress. Your work fuels change-sparking ideas, overcoming challenges, and shaping what's next. Join us in creating a better future- for our company, our customers, and the communities we call home.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

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