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Phone Representative Jobs (NOW HIRING)

PRI Technology

Phone Representative

Bethlehem, PA · On-site

$25/hr

Phone Representative My name is Bill Stevens, and I have a new three month plus Phone Representative opportunity available for a major firm located in Bethlehem, Pennsylvania that could be of ...

Controlled Force

PHONE REPRESENTATIVE

Batavia, IL · On-site

$20/hr

Phone Representative Location: 335 N River Street Suite 200, Batavia IL, 60510 Job Type: Full-Time, In-Office Only (No Remote) Reports To: Office Manager / HR Department Position Summary: We are ...

PPLSI

Phone Representative

Ada, OK · On-site

As a Phone Representative, your primary responsibility is to provide exceptional customer service and support. You will serve as the first point of contact for associates, addressing their inquiries ...

Legal Shield Corp

Phone Representative

Ada, OK

As a Phone Representative, your primary responsibility is to provide exceptional customer service and support. You will serve as the first point of contact for associates, addressing their inquiries ...

Atlantic Cigar Co Llc

Phone Representative

Norristown, PA · On-site

$16/hr

Benefits: * Company parties * Employee discounts * Free food & snacks * Opportunity for advancement * Training & development Think a fun, enjoyable Customer Service position doesn't exist? Think that ...

Insight Global

Phone Representative

Fort Worth, TX · On-site

$17 - $21/hr

... phone contact for callers. -Responsible for opening and closing the switchboard. -Responsible for the in-house paging system. -Performs clerical duties as assigned to maintain workflow in the ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$14.50 - $19.75/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

ATC Income Tax

Customer Service Phone Rep

Marietta, GA · On-site

$15 - $20.50/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed) ATTN :If hired, position will start immediately Monday, December 15, 2025 Training will be held via ...

ATC Income Tax

Customer Service Phone Rep

Decatur, GA

$15.50 - $21.25/hr

Part/Full-time Customer Service Phone Representatives (Seasonal Position - no experience needed). If hired, position will start immediately Monday, December 15, 2025. Training will be held via Zoom ...

Gabrielli Truck Sales

Parts/Phone Representative

Bronx, NY · On-site

$25 - $30/hr

: Sells parts to all customers, over the counter, through the shop, or on the phone. RESPONSIBILITIES ... The physical demands described here are representative of those that must be met by an employee to ...

4Theweb

Inside Sales Associate - Phone Rep

Las Vegas, NV · On-site +1

$78K/yr

Inside Sales Associate - Phone Rep Part-time & Full-time Available 4theweb - Las Vegas, NV The Job: Join a growing team of digital marketing professionals and get a window into the digital process.

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Phone Representative information

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$8

$16

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How much do phone representative jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for phone representative in the United States is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $13.22 and $17.31 per hour, depending on experience, location, and employer.

What are some common challenges faced by Phone Representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

What are phone representatives?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

What are the key skills and qualifications needed to thrive as a Phone Representative, and why are they important?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.
More about Phone Representative jobs
What cities are hiring for Phone Representative jobs? Cities with the most Phone Representative job openings:
What are the most commonly searched types of Phone Representative jobs? The most popular types of Phone Representative jobs are:
Who are the top companies hiring for Phone Representative jobs? The top employers for Phone Representative jobs are:
What states have the most Phone Representative jobs? States with the most job openings for Phone Representative jobs include:
What job categories do people searching Phone Representative jobs look for? The top searched job categories for Phone Representative jobs are:
What are popular job titles related to Phone Representative jobs? For Phone Representative jobs, the most frequently searched job titles are:
Phone Representative jobs near you
Infographic showing various Phone Representative job openings in the United States as of May 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,296 per year, or $16 per hour.

Phone Representative

PRI Technology

Bethlehem, PA • On-site

$25/hr

Contractor

Posted 7 days ago

Job description

Phone Representative

My name is Bill Stevens, and I have a new three month plus Phone Representative opportunity available for a major firm located in Bethlehem, Pennsylvania that could be of interest to you, please review my specification below. The forty-hour work week schedule will be hybrid, 3 days a week onsite in the Bethlehem, PA office. Shifts could vary but will most likely be 9:00 am - 5:30 pm EST Mon-Thurs, and 8:30 am – 5:00 pm EST on Friday.

This position pays $25.00 per hour on a w-2 hourly basis.  

Responsibilities:

Inbound phone representative that will be assisting our clients with answering questions or troubleshooting issues within our new office with our new Client Portal. No specific experience required, but we'd like to target early tenured individuals that have an interest in wealth management, but this is not a requirement.

The interview process will include an initial phone or virtual interview screening.

Please let me know your interest in this position, availability to interview and start for this position along with a copy of your recent resume.