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Phone Representative Jobs in Oregon (NOW HIRING)

The US Oncology Network

Telephone Operator

Eugene, OR · On-site

$19 - $27.18/hr

Offers a friendly and helpful phone experience for all callers. * Assists with clerical tasks as ... The physical demands described here are representative of those that must be met by an employee to ...

The US Oncology Network

Telephone Operator

Eugene, OR

$19 - $27.18/hr

Offers a friendly and helpful phone experience for all callers. * Assists with clerical tasks as ... The physical demands described here are representative of those that must be met by an employee to ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Partner with other CSRs to answer phone calls and respond to online inquiries * Book appointments ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Partner with other CSRs to answer phone calls and respond to online inquiries * Book appointments ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Partner with other CSRs to answer phone calls and respond to online inquiries * Book appointments ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Partner with other CSRs to answer phone calls and respond to online inquiries * Book appointments ...

UMPQUA VALLEY FINANCIAL LLC

Be Seen First

Front Desk Representative

Roseburg, OR · On-site

$34K - $36K/yr

The Front Desk Representative will serve as the welcoming face of our CPA firm, managing daily ... Handle incoming phone calls and direct them appropriately * Schedule appointments using Microsoft ...

Freeman Northwest

Inside Sale Representative

Eugene, OR · On-site

$17 - $19/hr

Inside Sales Representative Location: Eugene, Oregon Employment Type: Part-Time Compensation: $17 ... This role is office-based, focusing on computer and phone-based outreach to generate leads, build ...

Freeman Northwest

Inside Sale Representative

Eugene, OR · On-site

$17 - $19/hr

Inside Sales Representative Location: Eugene, Oregon Employment Type: Part-Time Compensation: $17 ... This role is office-based, focusing on computer and phone-based outreach to generate leads, build ...

RV Country Oregon LLC

BDC Representative

Tualatin, OR · On-site

$50K - $80K/yr

Description BDC Representative - Customer Engagement & Appointment Coordination RV Country RV ... Communicate by phone, text, and email * Ask qualifying questions (budget, timing, decision maker ...

RV Country

BDC Representative

Tualatin, OR · On-site

$50K - $80K/yr

Description: BDC Representative - Customer Engagement & Appointment Coordination RV Country RV ... Communicate by phone, text, and email * Ask qualifying questions (budget, timing, decision maker ...

RV Country

BDC Representative

Tualatin, OR · On-site

$50K - $80K/yr

BDC Representative - Customer Engagement & Appointment Coordination RV Country RV Country is one of ... Communicate by phone, text, and email * Ask qualifying questions (budget, timing, decision maker ...

Catalyst Career Group

Be Seen First

Educational Sales Representative

Portland, OR · On-site

$85K - $120K/yr

Our Educational Sales Representatives: * Work within existing school accounts (no cold calling ... Excellent field training programs Phone Interviews are being scheduled. A Private Recruiting ...

Catalyst Career Group

Be Seen First

Educational Sales Representative

Portland, OR · On-site

$85K - $120K/yr

Our Educational Sales Representatives: * Work within existing school accounts (no cold calling ... Excellent field training programs Phone Interviews are being scheduled. A Private Recruiting ...

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Phone Representative information

See Oregon salary details

$9

$16

$27

How much do phone representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for phone representative in Oregon is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.32 per hour, depending on experience, location, and employer.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with phone systems or CRM software can be beneficial, and some employers may require training or certification in customer service techniques.

What are the most commonly searched types of Phone Representative jobs in Oregon?

The most popular types of Phone Representative jobs in Oregon are:

What are popular job titles related to Phone Representative jobs in Oregon?

For Phone Representative jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Phone Representative jobs in Oregon look for?

The top searched job categories for Phone Representative jobs in Oregon are:

What cities in Oregon are hiring for Phone Representative jobs?

Cities in Oregon with the most Phone Representative job openings:

What are popular job titles related to Phone Representative jobs in OR?

For Phone Representative jobs in OR, the most frequently searched job titles are:

Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $35,203 per year, or $16.9 per hour.

Telephone Operator

The US Oncology Network

Eugene, OR • On-site

$19 - $27.18/hr

Full-time

Life, Retirement

Re-posted 23 days ago

US Oncology rating

7.1

Company rating: 7.1 out of 10

Based on 109 frontline employees who took The Breakroom Quiz

381st of 889 rated healthcare providers

Job description

Overview
Telephone Operator
Willamette Valley Cancer Institute is seeking a Telephone Operator to join their administrative team at the Central Business Office in Eugene, OR. This role involves answering, directing, and triaging incoming calls to our clinic, so strong communication skills and experience with complex multi-line phone systems are essential. Ideal candidates will be highly organized and able to multitask effectively in a fast-paced environment. While experience in a medical office is preferred, it is not required.
The general pay scale for this position at WVCI is $19.00-$27.18. The actual hiring rate is dependent on many factors, including but not limited to: prior work experience, education, job/position responsibilities, location, work performance, internal equity, etc.
Benefits: M/D/V, Life Ins., 401(k)
Employment Type: Onsite, Full Time
Location: Eugene, OR
Responsibilities
  • Answers all incoming calls courteously and efficiently, connecting callers to the appropriate extension.
  • Accurately takes and relays messages in a timely manner.
  • Responds promptly to emergency and urgent calls from patients, directing them to clinical staff as needed.
  • Handles operator functions, including triaging calls, transferring calls, setting up conference calls, instructing users on phone procedures, and reporting any telephone or equipment issues.
  • Offers a friendly and helpful phone experience for all callers.
  • Assists with clerical tasks as assigned to support departmental workflow.
  • Other duties as assigned.

Qualifications
  • High school diploma or equivalent required.
  • At least one (1) year of office experience, preferably in a medical/clinical setting

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.
The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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