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Phone Representative Jobs in Portland, OR (NOW HIRING)

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Partner with other CSRs to answer phone calls and respond to online inquiries * Book appointments ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Partner with other CSRs to answer phone calls and respond to online inquiries * Book appointments ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Partner with other CSRs to answer phone calls and respond to online inquiries * Book appointments ...

Classet

Customer Service Representative

Tigard, OR · On-site

$20/hr

Ace Handyman Services is hiring a Customer Service Representative! Ace Handyman Services Portland ... Partner with other CSRs to answer phone calls and respond to online inquiries * Book appointments ...

RV Country Oregon LLC

BDC Representative

Tualatin, OR

$50K - $80K/yr

Description BDC Representative - Customer Engagement & Appointment Coordination RV Country RV ... Communicate by phone, text, and email * Ask qualifying questions (budget, timing, decision maker ...

RV Country

BDC Representative

Tualatin, OR · On-site

$50K - $80K/yr

Description: BDC Representative - Customer Engagement & Appointment Coordination RV Country RV ... Communicate by phone, text, and email * Ask qualifying questions (budget, timing, decision maker ...

RV Country

BDC Representative

Tualatin, OR · On-site

$50K - $80K/yr

BDC Representative - Customer Engagement & Appointment Coordination RV Country RV Country is one of ... Communicate by phone, text, and email * Ask qualifying questions (budget, timing, decision maker ...

Catalyst Career Group

Be Seen First

Educational Sales Representative

Portland, OR · On-site

$85K - $120K/yr

Our Educational Sales Representatives: * Work within existing school accounts (no cold calling ... Excellent field training programs Phone Interviews are being scheduled. A Private Recruiting ...

Catalyst Career Group

Be Seen First

Educational Sales Representative

Portland, OR · On-site

$85K - $120K/yr

Our Educational Sales Representatives: * Work within existing school accounts (no cold calling ... Excellent field training programs Phone Interviews are being scheduled. A Private Recruiting ...

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All JobsPhone Representative JobsPhone Representative Jobs in Portland, OR

Phone Representative information

See Portland, OR salary details

$9

$16

$27

How much do phone representative jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for phone representative in Portland, OR is $16.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $18.37 per hour, depending on experience, location, and employer.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with phone systems or CRM software can be beneficial, and some employers may require training or certification in customer service techniques.

What are the most commonly searched types of Phone Representative jobs in Portland, OR?

The most popular types of Phone Representative jobs in Portland, OR are:

What are popular job titles related to Phone Representative jobs in Portland, OR?

For Phone Representative jobs in Portland, OR, the most frequently searched job titles are:

What job categories do people searching Phone Representative jobs in Portland, OR look for?

The top searched job categories for Phone Representative jobs in Portland, OR are:

Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 71% Physical, 1% Hybrid, and 28% Remote job distribution, with an average salary of $35,310 per year, or $17 per hour.

Customer Service Representative

Classet

Tigard, OR • On-site

$20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Ace Handyman Services is hiring a Customer Service Representative!

Ace Handyman Services Portland is looking for a positive and professional Customer Service Representative to join our tight-knit team! We are Portland's top-rated handyman business, focusing on community and bringing helpful services to Portland area homes since 2010. Our mission is to continue the premium customer experience found in Ace Hardware stores to our customers’ homes by helping with their home improvement needs.

As a Customer Service Representative (CSR), you’ll play the critical role of engaging customers and assisting them with getting the home improvement services they seek scheduled and completed.

Starting Pay Rate: $20 per hour

Responsibilities:
  • Partner with other CSRs to answer phone calls and respond to online inquiries
  • Book appointments and resolve scheduling conflicts as they occur
  • Input and maintain job information in customer management software
  • Team with field employees to provide a superior customer experience
  • Perform quality assurance and warranty calls to ensure customer satisfaction

Requirements

  • 3+ years of customer service experience in the construction/home improvement industry
  • 1+ year experience booking appointments and resolving scheduling conflicts
  • Great attitude with ability to accurately communicate and schedule services on the phone
  • Good organizational and multitasking skills
  • Comfortable billing customers and taking payments
  • Prior clerical and data entry experience
  • Proficient with Microsoft Office, including Outlook, Word, Excel and Mac computers
Nice to Have:
  • Experience using customer management software
  • Project management experience
  • Prior sales experience and experience leveraging a sales script
  • QuickBooks experience

Benefits

Community is important to us and that starts with a team that takes care of each other. We offer an

employee-friendly work environment with plenty of opportunities to advance in our quickly growing

company. Additionally, we offer the following best-in-class benefits package:

  • Health, dental, vision, 401(k) benefits
  • Paid vacation days
  • Sick pay
  • Paid holidays
  • $50 monthly mobile phone stipend
  • Monthly performance bonuses
  • Regular pay reviews
  • A flexible work environment, and more!

Apply today to join our team!

Classet logo

About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021

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