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Work From Home Inbound Customer Service Jobs in Oregon

Sutter Health

Customer Service Agent, Work From Home

OR · Remote

$25.32 - $27.67/hr

DISCLAIMER 1 * This is a Work from Home position, therefore internet minimum speeds of 15 mbps ... customer service experience (i.e. Healthcare, clinical, administrative, hospitality, retail ...

The Jernigan Agency

WORK FROM HOME

Bend, OR · On-site +1

$300 - $500/wk

We are looking for individuals interested in working from home, remotely, as life insurance sales ... Must have a computer and phone to service the clients. * This is all online so internet connection ...

Zuzick & Associates

This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

Zuzick & Associates

This is a full time position with upwards mobility and the ability to work from home! We service ... Inbound and outbound calling to schedule new appointments * Client policy reviews and new ...

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Work From Home Inbound Customer Service information

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$17

$27

How much do work from home inbound customer service jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for work from home inbound customer service in Oregon is $17.52, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.33 per hour, depending on experience, location, and employer.

What are work from home inbound customer service jobs?

Work from home inbound customer service jobs involve assisting customers over the phone, chat, or email from a remote location, usually your own home. These roles focus on responding to incoming customer inquiries, resolving issues, processing orders, and providing product or service information. Employees typically need a reliable internet connection, a quiet workspace, and good communication skills. Many companies provide training and equipment, and shifts can often be flexible. This type of job is popular for those seeking work-life balance and the ability to avoid commuting.

What are the key skills and qualifications needed to thrive as a Work From Home Inbound Customer Service Representative, and why are they important?

To thrive as a Work From Home Inbound Customer Service Representative, you need strong communication skills, problem-solving ability, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer systems is often required. Exceptional patience, self-motivation, and time management skills help individuals stand out in this remote environment. These skills and qualities are crucial for delivering efficient, high-quality customer support and maintaining productivity outside of a traditional office setting.

What are some common challenges faced when working from home as an inbound customer service representative, and how can they be managed?

One common challenge in a remote inbound customer service role is maintaining focus and productivity in a home environment, where distractions can be more prevalent. Additionally, it can be harder to stay connected with team members and access immediate support compared to a traditional call center. To manage these challenges, it’s helpful to establish a dedicated workspace, adhere to a consistent schedule, and make use of company-provided communication tools for regular check-ins and collaboration with your team. Many companies also offer virtual training and resources to help remote agents stay engaged and successful.
What are popular job titles related to Work From Home Inbound Customer Service jobs in Oregon? For Work From Home Inbound Customer Service jobs in Oregon, the most frequently searched job titles are:
What job categories do people searching Work From Home Inbound Customer Service jobs in Oregon look for? The top searched job categories for Work From Home Inbound Customer Service jobs in Oregon are:
What cities in Oregon are hiring for Work From Home Inbound Customer Service jobs? Cities in Oregon with the most Work From Home Inbound Customer Service job openings:
Work From Home Inbound Customer Service jobs near you
Infographic showing various Work From Home Inbound Customer Service job openings in Oregon as of July 2026, with employment types broken down into 77% Full Time, 19% Part Time, 3% Contract, and 1% Nights. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $36,436 per year, or $17.5 per hour.
Customer Service Agent, Work From Home

Customer Service Agent, Work From Home

Sutter Health

OR • Remote

$25.32 - $27.67/hr

Full-time

Posted 4 days ago

Sutter Health rating

8.2

Company rating: 8.2 out of 10

Based on 319 frontline employees who took The Breakroom Quiz

53rd of 890 rated healthcare providers

Job description

We are so glad you are interested in joining Sutter Health!

Position Overview:

Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety of our employee and patient information.

Additional Requirements:

DISCLAIMER 1

  • This is a Work from Home position, therefore internet minimum speeds of 15 mbps download and 5 mbps upload are required.

EDUCATION

  • HS Diploma or General Education Diploma (GED)

PREFERRED EXPERIENCE AS TYPICALLY ACQUIRED IN

  • Medical and Healthcare experience is PREFERRED

  • 1 years experience in Human Resources, Payroll, Accounts Payable, Supply Chain, call center or related customer service experience (i.e. Healthcare, clinical, administrative, hospitality, retail, concierge, etc)

  • 1 years experience with computer programs such as Microsoft Office, electronic mail, and information systems or database programs.

SKILLS AND KNOWLEDGE

  • Knowledge of processes within one or more of the following functions desired (required for first round of hiring): Human Resources, Payroll, Accounts Payable, Supply Chain, Revenue Cycle Customer Billing.

  • Possess written and verbal communications skills to explain sensitive information clearly and professionally to diverse audiences, including non-medical people.

  • Time management and organizational skills, including the ability to prioritize assignments and work within standardized operating procedures and scientific methods to achieve objectives and meet deadline.

  • Requires the ability to work with and maintain confidential information.

  • Work independently, as well as be part of the team, including accomplishing multiple tasks in an environment with interruptions.

  • Identify, evaluate and resolve standard problems by selecting appropriate solutions from established options.

  • Build collaborates relationships with peers and other healthcare providers to achieve departmental and corporate objectives.

  • Operate office equipment such as multi-lined phones, printers, faxes, copiers, and scanners.

PAY RATE RANGE DISCLAIMER

  • "A" States: California, New Jersey, Washington

  • "B" States: Colorado, Florida, Georgia, Illinois, Michigan, Minnesota, Nevada, North Carolina, Ohio, Oregon, Pennsylvania, Texas, Virginia

  • "C" States: Arizona, Arkansas, Idaho, Louisiana, Missouri, Montana, South Carolina, Tennessee, Utah

SHIFTS

  • Variable

Job Shift:

Days

Schedule:

Full Time

Shift Hours:

8

Days of the Week:

Monday - Friday

Weekend Requirements:

None

Benefits:

Yes

Unions:

No

Position Status:

Non-Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $20.82 to $29.15 / hour. B State Pay Range Pay Range is $22.79 to $24.91 / hour. A State Pay Range Pay Range is $25.32 to $27.67 / hour.

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate's experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health's comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

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