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Phone Representative Jobs in Oregon (NOW HIRING)

Archer Travel Service, Inc

Customer Representative

Salem, OR · On-site

$16 - $21.75/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ...

Archer Travel Service, Inc

Customer Representative

Eugene, OR · On-site

$16.25 - $22/hr

About the job Customer Representative About the job Travel customer representative As a Travel ... Respond promptly and professionally to client inquiries via email, phone, and messaging platforms ...

NPAworldwide

Customer Service Rep

Tualatin, OR · On-site

$45K - $60K/yr

Customer Service Representative Location: Tualatin, OR | Type: Full-Time | Base Salary: $45,000 ... phone orders, quote prices, and input sales data accurately. - Fill orders to exact customer ...

dbi

Customer Service Representative

Happy Valley, OR

$16.75 - $22.75/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

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Showing results 21-40

All JobsPhone Representative JobsPhone Representative Jobs in Oregon

Phone Representative information

See Oregon salary details

$9

$16

$27

How much do phone representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for phone representative in Oregon is $16.92, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $18.32 per hour, depending on experience, location, and employer.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with phone systems or CRM software can be beneficial, and some employers may require training or certification in customer service techniques.

What are the most commonly searched types of Phone Representative jobs in Oregon?

The most popular types of Phone Representative jobs in Oregon are:

What are popular job titles related to Phone Representative jobs in Oregon?

For Phone Representative jobs in Oregon, the most frequently searched job titles are:

What job categories do people searching Phone Representative jobs in Oregon look for?

The top searched job categories for Phone Representative jobs in Oregon are:

What cities in Oregon are hiring for Phone Representative jobs?

Cities in Oregon with the most Phone Representative job openings:

What are popular job titles related to Phone Representative jobs in OR?

For Phone Representative jobs in OR, the most frequently searched job titles are:

Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Oregon as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $35,203 per year, or $16.9 per hour.

Travel Representative

Archer Travel Service, Inc

Portland, OR • Remote

$17 - $23/hr

Full-time

Posted 17 days ago

Job description

About the job Travel Representative
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities

  • Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
  • Assist with travel bookings, changes, cancellations, and special requests.
  • Provide accurate information about destinations, travel documents, and agency policies.
  • Follow up with clients to confirm trip details and satisfaction.
  • Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
  • Excellent verbal and written communication skills.
  • Strong customer service experience (preferably in travel or hospitality).
  • Organized, dependable, and proactive with a high attention to detail.
  • Comfortable with technology and quick to learn booking platforms and systems.
  • Passion for travel and helping others plan unforgettable experiences.
Perks
  • 100% remote work with flexible scheduling.
  • Opportunities for growth within the agency.
  • Travel perks and exclusive industry discounts.
  • Supportive team environment with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!

Apply