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Customer Satisfaction Jobs (NOW HIRING)

Driveway

Customer Satisfaction Representative

Medford, OR · On-site

$20 - $23/hr

Customer Satisfaction Representative Driveway.com | Medford, OR Compensation: $20.00-$23.00 Driveway is where car buying and selling meets convenience--with no haggling, no pressure, and no leaving ...

Whataburger

Customer Satisfaction Manager

Kilgore, TX

$11 - $12/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers deliver the DKT experience to both our Family Members and customers. They foster a High Performing Team ...

LITHIA

Customer Satisfaction Representative

Medford, OR · On-site

$20 - $23/hr

Customer Satisfaction Representative Location: 150 N. Bartlett St, Medford, OR 97501 Compensation: $20.00-$23.00 Driveway is where car buying and selling meets convenience--with no haggling, no ...

Whataburger

Customer Satisfaction Manager

Lindale, TX

$10 - $11/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers deliver the DKT experience to both our Family Members and customers. They foster a High Performing Team ...

Whataburger

Customer Satisfaction Manager

Tyler, TX

$12 - $13/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers deliver the DKT experience to both our Family Members and customers. They foster a High Performing Team ...

Whataburger

Customer Satisfaction Manager

Tyler, TX · On-site

$11 - $12/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers deliver the DKT experience to both our Family Members and customers. They foster a High Performing Team ...

Whataburger

Customer Satisfaction Manager

Mineola, TX · On-site

$11 - $12/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers deliver the DKT experience to both our Family Members and customers. They foster a High Performing Team ...

Whataburger

Customer Satisfaction Manager

Tyler, TX

$11 - $12/hr

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers deliver the DKT experience to both our Family Members and customers. They foster a High Performing Team ...

Whataburger

Customer Satisfaction Manager

Tyler, TX · On-site

Customer Satisfaction Manager: How you bring value At DKT, our Customer Satisfaction Managers deliver the DKT experience to both our Family Members and customers. They foster a High Performing Team ...

kubota

Customer Satisfaction Representative I

Grapevine, TX

$14.75 - $20/hr

Effectively identify, assess, negotiate, and take action on customer concerns and comments to enhance customer satisfaction and loyalty. Utilize information resources to educate customers. PRINCIPAL ...

Kubota

Customer Satisfaction Representative I

Grapevine, TX · On-site

$14.75 - $20/hr

Effectively identify, assess, negotiate, and take action on customer concerns and comments to enhance customer satisfaction and loyalty. Utilize information resources to educate customers. PRINCIPAL ...

Browns Super Stores Inc.

Be Seen First

Customer Satisfaction Manager- Front End

Philadelphia, PA · On-site

$50K - $53K/yr

The Customer Satisfaction Manager is accountable to the Store Director and is responsible for all activities assigned to Bookkeepers, Front End Runners, Cashiers, Customer Service Associates (CSAs ...

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Customer Satisfaction information

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How much do customer satisfaction jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for customer satisfaction in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are customer satisfaction specialists?

Customer satisfaction specialists are professionals responsible for ensuring that customers have a positive experience with a company’s products or services. They handle customer inquiries, resolve complaints, and gather feedback to help improve business processes. Their primary goal is to maintain high levels of customer happiness and loyalty by addressing concerns quickly and effectively. These specialists often collaborate with other departments to implement solutions and enhance overall customer satisfaction.

What is the difference between Customer Satisfaction vs Customer Service Representative?

AspectCustomer SatisfactionCustomer Service Representative
FocusMeasuring overall customer happiness and loyaltyHandling customer inquiries and resolving issues
MetricsCustomer Satisfaction Score (CSAT), Net Promoter Score (NPS)Call resolution rate, response time
Work EnvironmentStrategic, often involves data analysis and feedback collectionOperational, direct interaction with customers
Required SkillsCustomer feedback analysis, communication, problem-solvingCommunication, patience, product knowledge

Customer Satisfaction focuses on evaluating and improving the overall customer experience, while Customer Service Representatives are the frontline staff who interact directly with customers to address their needs. Both roles are essential in enhancing customer loyalty and business success.

How can I make 2000 a week working from home?

Customer Satisfaction roles often pay hourly or per project, and earning $2000 weekly typically requires working full-time hours, high performance, or multiple roles. Developing strong communication skills, gaining experience, and utilizing remote job platforms can help find higher-paying opportunities, but reaching this income level may also involve freelance or consulting work in addition to standard customer service positions.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account directors, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry-specific knowledge or certifications.

How to make $100,000 a year working from home?

Customer Satisfaction roles that pay $100,000 annually typically require advanced communication skills, experience, and often involve supervisory or specialized positions such as customer success managers or team leads. Earning this income from home may involve working for large companies, developing expertise in customer relationship management (CRM) tools, and maintaining high performance standards, often with flexible schedules and remote work policies.

What are the key skills and qualifications needed to thrive in a Customer Satisfaction role, and why are they important?

To thrive in a Customer Satisfaction role, you need strong communication skills, problem-solving abilities, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) software and feedback analysis tools is typically required. Patience, empathy, and a proactive attitude help professionals excel in managing diverse customer interactions and resolving concerns. These skills and qualities are essential for building customer loyalty, ensuring positive experiences, and driving business success.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers with experience. These positions typically require strong skills, certifications, or licenses, and may involve commission-based pay, overtime, or entrepreneurial efforts.

What are the most common challenges faced by professionals in Customer Satisfaction roles, and how can they be effectively managed?

Professionals in Customer Satisfaction roles often encounter challenges such as handling difficult customer interactions, balancing multiple inquiries simultaneously, and maintaining a positive attitude under pressure. To manage these effectively, it's important to develop strong communication and conflict-resolution skills, utilize customer relationship management (CRM) tools for organization, and regularly participate in training sessions to stay updated on best practices. Building a supportive team environment also helps, as colleagues can share strategies and provide backup when needed.
More about Customer Satisfaction jobs
What cities are hiring for Customer Satisfaction jobs? Cities with the most Customer Satisfaction job openings:
What are the most commonly searched types of Customer Satisfaction jobs? The most popular types of Customer Satisfaction jobs are:
What states have the most Customer Satisfaction jobs? States with the most job openings for Customer Satisfaction jobs include:
What job categories do people searching Customer Satisfaction jobs look for? The top searched job categories for Customer Satisfaction jobs are:
Customer Satisfaction jobs near you
Infographic showing various Customer Satisfaction job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Satisfaction Representative

Lithia & Driveway

Medford, OR • On-site

$20 - $23/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago

Job description

Dealership:L0397 Driveway Home Office

Driveway.com | Customer Satisfaction Representative

Location: 150 N. Bartlett St, Medford, OR 97501

Compensation: $20.00-$23.00

Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch. We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say... enjoyable. Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver smarter, smoother experience. We’re big on innovation, big on people, and always driving forward.

Join the team at Driveway, where customer satisfaction is our priority!

Position Overview:

As a Customer Satisfaction Representative, you will play a crucial role in leading customer satisfaction improvement processes, serving as the key liaison between our dealership and customers. Your focus will be on ensuring our customers' perspectives come first, following up with them to ensure their concerns are addressed and resolved promptly.

What You'll Do

  • Lead customer satisfaction improvement initiatives at assigned store(s).

  • Act as a liaison between the dealership and customers, ensuring their concerns are communicated and addressed.

  • Develop and implement continuous improvement plans to enhance customer satisfaction.

  • Follow up with customers within 48 hours to ensure their satisfaction.

  • Track and trend customer concerns and survey scores using the FreshDesk Omni Program.

  • Collaborate with the Reputation and Brand Team on reviews and social media sentiment.

  • Develop processes for handling Better Business Bureau reviews and coordinate with dealership staff for comprehensive resolutions.

What You'll Bring

  • Attention to detail and sense of urgency.

  • Strong communication skills.

  • Warranty Claims or Collections experience highly preferred

  • Basic computer skills.

  • Team player with a positive attitude.

We offer best in class industry benefits:

  • Competitive pay

  • Medical, Dental and Vision Plans

  • Paid Holidays & PTO

  • Short and Long-Term Disability

  • Paid Life Insurance

  • 401(k) Retirement Plan

  • Employee Stock Purchase Plan

  • Lithia Learning Center

  • Vehicle Purchase Discounts

  • Wellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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