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Customer Account Representative

Solon, OH · On-site

$60K - $70K/yr

The Customer Account Representative plays a key role within a medium-sized customer service team of 6-10 members, providing dedicated account management and support to ensure customer satisfaction.

Veracode

Customer Success Manager

Burlington, MA · On-site

The Customer Success Manager (CSM) is responsible for building and maintaining strong relationships within assigned accounts ensuring high levels of customer satisfaction and recognition of ROI ...

Globe Machine

Customer Support Manager

Tacoma, WA

Track customer satisfaction, project timing, and budget performance Customer Support & Technical Service * Serve as a technical resource for customers, Sales, and Parts teams * Support customers with ...

Clever Devices Ltd.

Customer Success Manager

Woodbury, NY · On-site

$90K - $130K/yr

Their actions ensure customer satisfaction, fulfilment and retention. They advocate on behalf of the customer internally, communicating information and providing operational recommendations to ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Your role will involve offering timely and effective solutions, ensuring customer satisfaction and fostering long-term relationships. The ideal candidate will be patient, detail-oriented, and have ...

Alexei

Customer Service Rep

New York, NY

$17.50 - $23.75/hr

Your role will involve offering timely and effective solutions, ensuring customer satisfaction and fostering long-term relationships. The ideal candidate will be patient, detail-oriented, and have ...

Clever Devices Ltd.

Customer Success Manager

Apex, NC · On-site

$90K - $130K/yr

Their actions ensure customer satisfaction, fulfilment and retention. They advocate on behalf of the customer internally, communicating information and providing operational recommendations to ...

cord

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Your role will involve offering timely and effective solutions, ensuring customer satisfaction and fostering long-term relationships. The ideal candidate will be patient, detail-oriented, and have ...

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Customer Satisfaction information

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How much do customer satisfaction jobs pay per hour?

As of Jul 22, 2026, the average hourly pay for customer satisfaction in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are customer satisfaction specialists?

Customer satisfaction specialists are professionals responsible for ensuring that customers have a positive experience with a company’s products or services. They handle customer inquiries, resolve complaints, and gather feedback to help improve business processes. Their primary goal is to maintain high levels of customer happiness and loyalty by addressing concerns quickly and effectively. These specialists often collaborate with other departments to implement solutions and enhance overall customer satisfaction.

What is the difference between Customer Satisfaction vs Customer Service Representative?

AspectCustomer SatisfactionCustomer Service Representative
FocusMeasuring overall customer happiness and loyaltyHandling customer inquiries and resolving issues
MetricsCustomer Satisfaction Score (CSAT), Net Promoter Score (NPS)Call resolution rate, response time
Work EnvironmentStrategic, often involves data analysis and feedback collectionOperational, direct interaction with customers
Required SkillsCustomer feedback analysis, communication, problem-solvingCommunication, patience, product knowledge

Customer Satisfaction focuses on evaluating and improving the overall customer experience, while Customer Service Representatives are the frontline staff who interact directly with customers to address their needs. Both roles are essential in enhancing customer loyalty and business success.

How can I make 2000 a week working from home?

Customer Satisfaction roles often pay hourly or per project, and earning $2000 weekly typically requires working full-time hours, high performance, or multiple roles. Developing strong communication skills, gaining experience, and utilizing remote job platforms can help find higher-paying opportunities, but reaching this income level may also involve freelance or consulting work in addition to standard customer service positions.

What is the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, account directors, or technical support managers, with salaries reaching six figures in some industries. These positions typically require extensive experience, leadership skills, and industry-specific knowledge or certifications.

How to make $100,000 a year working from home?

Customer Satisfaction roles that pay $100,000 annually typically require advanced communication skills, experience, and often involve supervisory or specialized positions such as customer success managers or team leads. Earning this income from home may involve working for large companies, developing expertise in customer relationship management (CRM) tools, and maintaining high performance standards, often with flexible schedules and remote work policies.

What are the key skills and qualifications needed to thrive in a Customer Satisfaction role, and why are they important?

To thrive in a Customer Satisfaction role, you need strong communication skills, problem-solving abilities, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) software and feedback analysis tools is typically required. Patience, empathy, and a proactive attitude help professionals excel in managing diverse customer interactions and resolving concerns. These skills and qualities are essential for building customer loyalty, ensuring positive experiences, and driving business success.

What jobs pay 4000 a week without a degree?

High-paying jobs that can reach $4,000 a week without a degree often include roles such as sales managers, real estate brokers, commercial pilots, and certain skilled trades like electricians or plumbers with experience. These positions typically require strong skills, certifications, or licenses, and may involve commission-based pay, overtime, or entrepreneurial efforts.

What are the most common challenges faced by professionals in Customer Satisfaction roles, and how can they be effectively managed?

Professionals in Customer Satisfaction roles often encounter challenges such as handling difficult customer interactions, balancing multiple inquiries simultaneously, and maintaining a positive attitude under pressure. To manage these effectively, it's important to develop strong communication and conflict-resolution skills, utilize customer relationship management (CRM) tools for organization, and regularly participate in training sessions to stay updated on best practices. Building a supportive team environment also helps, as colleagues can share strategies and provide backup when needed.
More about Customer Satisfaction jobs
What cities are hiring for Customer Satisfaction jobs? Cities with the most Customer Satisfaction job openings:
What are the most commonly searched types of Customer Satisfaction jobs? The most popular types of Customer Satisfaction jobs are:
What states have the most Customer Satisfaction jobs? States with the most job openings for Customer Satisfaction jobs include:
What job categories do people searching Customer Satisfaction jobs look for? The top searched job categories for Customer Satisfaction jobs are:
Customer Satisfaction jobs near you
Infographic showing various Customer Satisfaction job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Automotive Customer Experience Manager

Automotive Customer Experience Manager

Friendly Chevrolet (TX)

Dallas, TX • On-site

$80K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Do you want to work at one of the busiest automotive dealerships in the region where your employer treats you like a member of the family?
Position Overview
We are seeking a high-energy, customer-focused Customer Experience Manager to help create a world-class ownership experience for every customer who purchases a vehicle from our dealership.
This position is responsible for ensuring every customer receives a professional delivery experience, a complete introduction to our dealership's service and support departments, and ongoing communication that strengthens long-term customer relationships. The ideal candidate understands that customer retention, repeat business, referrals, and exceptional CSI (Customer Satisfaction Index) results are built through outstanding experiences before, during, and after the sale.
The Customer Experience Manager will also be responsible for presenting dealership products, accessories, and ownership solutions that enhance the customer's ownership experience while helping the dealership achieve its customer satisfaction and retention goals.
Key Responsibilities
Vehicle Delivery Experience
  • Conduct professional vehicle deliveries for all sold customers.
  • Review vehicle features, technology, safety systems, and ownership benefits.
  • Ensure customers are comfortable operating their new vehicle before leaving the dealership.
  • Assist customers with Bluetooth pairing, mobile apps, navigation systems, and vehicle settings.
  • Verify all delivery paperwork and customer information is complete.
  • Create a memorable and exciting delivery experience.
Service Department Introduction and Tour
  • Conduct a complete service department tour for every customer.
  • Introduce customers to service advisors, service management, and key dealership personnel.
  • Explain maintenance schedules and service procedures.
  • Schedule the customer's first service appointment before delivery whenever possible.
  • Promote dealership service benefits and customer convenience programs.
  • Help customers understand the long-term value of servicing their vehicle with the dealership.
Customer Satisfaction and CSI Management
  • Serve as the dealership's ambassador for customer satisfaction.
  • Educate customers on the importance of manufacturer satisfaction surveys.
  • Monitor customer feedback and proactively address concerns before surveys are completed.
  • Follow up with customers after delivery to ensure expectations were met or exceeded.
  • Work closely with Sales, Service, Parts, and Management teams to resolve customer concerns.
  • Help maintain and improve dealership CSI scores and customer retention metrics.
  • Track and report customer satisfaction trends and opportunities for improvement.
Accessories and Product Sales
  • Present vehicle accessories and ownership enhancement products during the delivery process.
  • Recommend accessories based on the customer's vehicle usage and lifestyle.
  • Follow up with previous customers regarding accessory upgrades and new product offerings.
  • Work closely with Parts, Service, and Sales departments to maximize accessory sales opportunities.
  • Promote appearance packages, protection products, technology upgrades, truck accessories, performance accessories, and other dealership-approved products.
  • Assist customers with ordering and installation scheduling.
Customer Experience Management
  • Monitor customer satisfaction throughout the ownership cycle.
  • Identify opportunities to improve dealership processes and customer experiences.
  • Serve as a liaison between Sales, Service, Parts, and customers.
  • Support dealership events, owner clinics, and customer appreciation programs.
  • Ensure every customer leaves the dealership feeling valued, appreciated, and confident in their purchase decision.
Compensation Plan
Base Salary Plus Commission
This position offers a competitive base salary plus performance-based commission opportunities.
Commission opportunities may include:
  • Vehicle delivery bonuses.
  • Accessory sales commissions.
  • First service appointment completion bonuses.

Successful Customer Experience Managers have the opportunity to significantly increase their earnings through strong customer satisfaction performance, retention results, accessory sales, and CSI achievement.
Benefits
  • Competitive salary plus commission.
  • CSI performance bonus opportunities.
  • Accessory sales bonus opportunities.
  • Customer retention and referral incentives.
  • Health, dental, and vision benefits.
  • Paid vacation and holidays.
  • 401(k) plan.
  • Professional development and training.
  • Career advancement opportunities.

Requirements:
  • Previous Sales Experience
  • Dependable
  • Great Attitude
  • Excellent Communication Skills
  • Teachable
  • Computer Proficient
  • Able to work on Saturdays.
  • Clean Background
  • Clean Driving Record
  • Bilingual a Plus

Benefits:
  • Salary Plus Commission (potential to earn $80,000 +)
  • Health Insurance
  • Paid Time Off
  • Dental Insurance
  • 401(K)
  • Vision Insurance
  • Life Insurance
  • Referral Program
  • Employee Discount
  • Relocation Assistance
  • Family Owned and Operated for over 69 Years
  • Advancement Opportunities
  • Drug Free Work Environment
  • Equal Opportunity Employer

This is a true CAREER OPPORTUNITY. Come grow with us.
Friendly Chevrolet
2754 N. Stemmons Freeway
Dallas, TX 75207

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