This role involves coaching team members, monitoring performance, and supporting daily operations to enhance customer satisfaction. Responsibilities * Supervise and support a small team of 1-5 ...
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This role involves coaching team members, monitoring performance, and supporting daily operations to enhance customer satisfaction. Responsibilities * Supervise and support a small team of 1-5 ...
Customer Contact
Rock Hill, SC · On-site
$14.25 - $19/hr
Drive continuous improvement initiatives focused on enhancing planning accuracy, operational efficiency, and customer satisfaction, always aligned with Atlas Copco's Safety First policy and quality ...
Customer Contact
Rock Hill, SC · On-site
$14.25 - $19/hr
Drive continuous improvement initiatives focused on enhancing planning accuracy, operational efficiency, and customer satisfaction, always aligned with Atlas Copco's Safety First policy and quality ...
Customer Support Agent
Deerfield Beach, FL · On-site
$18.25 - $24.25/hr
Follow through on open cases to ensure complete resolution and customer satisfaction * Accurately document all customer interactions in internal systems Omni-Channel Engagement * Manage simultaneous ...
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Customer Support Agent
Deerfield Beach, FL · On-site
$18.25 - $24.25/hr
Follow through on open cases to ensure complete resolution and customer satisfaction * Accurately document all customer interactions in internal systems Omni-Channel Engagement * Manage simultaneous ...
Customer Care
Chicago, IL · On-site
$20/hr
Chicago, IL 60604 Salary Range: $20.00 The Customer Care Representative - Utilities will ensure customer satisfaction while processing payments and detailing their interactions. Responsibilities ...
Customer Care
Chicago, IL · On-site
$20/hr
Chicago, IL 60604 Salary Range: $20.00 The Customer Care Representative - Utilities will ensure customer satisfaction while processing payments and detailing their interactions. Responsibilities ...
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Customer Services Representative
Indianapolis, IN · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
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Customer Services Representative
Indianapolis, IN · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
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Customer Services Representative
Omaha, NE · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Omaha, NE · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
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Customer Services Representative
Billings, MT · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Billings, MT · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
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Customer Services Representative
Lexington, KY · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Lexington, KY · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Newark, NJ · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Newark, NJ · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Fort Worth, TX · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Fort Worth, TX · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Portland, OR · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Portland, OR · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Fresno, CA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Fresno, CA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Atlanta, GA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Atlanta, GA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Jacksonville, FL · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Jacksonville, FL · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Boise, ID · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Boise, ID · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Lincoln, NE · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Lincoln, NE · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Bakersfield, CA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Bakersfield, CA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Boston, MA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Boston, MA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Seattle, WA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Seattle, WA · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Rochester, NY · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
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Customer Services Representative
Rochester, NY · On-site
$22 - $24/hr
This position involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction across various communication channels. Responsibilities * Respond promptly ...
New
Customer Satisfaction information
See salary details
$9.86 - $11.41
2% of jobs
$11.41 - $12.96
4% of jobs
$12.96 - $14.51
11% of jobs
$15.37 is the 25th percentile. Wages below this are outliers.
$14.51 - $16.06
15% of jobs
The median wage is $17.49 / hr.
$16.06 - $17.61
20% of jobs
$17.61 - $19.17
15% of jobs
$20.23 is the 75th percentile. Wages above this are outliers.
$19.17 - $20.72
13% of jobs
$20.72 - $22.27
7% of jobs
$22.27 - $23.82
6% of jobs
$23.82 - $25.37
4% of jobs
$25.37 - $26.92
3% of jobs
$9
$18
$26
How much do customer satisfaction jobs pay per hour?
As of Jun 7, 2026, the average hourly pay for customer satisfaction in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.
What are customer satisfaction specialists?
Customer satisfaction specialists are professionals responsible for ensuring that customers have a positive experience with a company’s products or services. They handle customer inquiries, resolve complaints, and gather feedback to help improve business processes. Their primary goal is to maintain high levels of customer happiness and loyalty by addressing concerns quickly and effectively. These specialists often collaborate with other departments to implement solutions and enhance overall customer satisfaction.
What is the difference between Customer Satisfaction vs Customer Service Representative?
| Aspect | Customer Satisfaction | Customer Service Representative |
|---|---|---|
| Focus | Measuring overall customer happiness and loyalty | Handling customer inquiries and resolving issues |
| Metrics | Customer Satisfaction Score (CSAT), Net Promoter Score (NPS) | Call resolution rate, response time |
| Work Environment | Strategic, often involves data analysis and feedback collection | Operational, direct interaction with customers |
| Required Skills | Customer feedback analysis, communication, problem-solving | Communication, patience, product knowledge |
Customer Satisfaction focuses on evaluating and improving the overall customer experience, while Customer Service Representatives are the frontline staff who interact directly with customers to address their needs. Both roles are essential in enhancing customer loyalty and business success.
What are the key skills and qualifications needed to thrive in a Customer Satisfaction role, and why are they important?
To thrive in a Customer Satisfaction role, you need strong communication skills, problem-solving abilities, and a background in customer service or a related field. Familiarity with customer relationship management (CRM) software and feedback analysis tools is typically required. Patience, empathy, and a proactive attitude help professionals excel in managing diverse customer interactions and resolving concerns. These skills and qualities are essential for building customer loyalty, ensuring positive experiences, and driving business success.
What are the most common challenges faced by professionals in Customer Satisfaction roles, and how can they be effectively managed?
Professionals in Customer Satisfaction roles often encounter challenges such as handling difficult customer interactions, balancing multiple inquiries simultaneously, and maintaining a positive attitude under pressure. To manage these effectively, it's important to develop strong communication and conflict-resolution skills, utilize customer relationship management (CRM) tools for organization, and regularly participate in training sessions to stay updated on best practices. Building a supportive team environment also helps, as colleagues can share strategies and provide backup when needed.
More about Customer Satisfaction jobs
What cities are hiring for Customer Satisfaction jobs? Cities with the most Customer Satisfaction job openings:
What are the most commonly searched types of Customer Satisfaction jobs? The most popular types of Customer Satisfaction jobs are:
What states have the most Customer Satisfaction jobs? States with the most job openings for Customer Satisfaction jobs include:
What job categories do people searching Customer Satisfaction jobs look for? The top searched job categories for Customer Satisfaction jobs are:
Full-time
Posted 8 days ago
Job description
The Customer Service Supervisor oversees a small team of customer service representatives, ensuring high-quality service and efficient resolution of customer inquiries. This role involves coaching team members, monitoring performance, and supporting daily operations to enhance customer satisfaction.
Responsibilities
- Supervise and support a small team of 1-5 customer service representatives
- Monitor team performance and provide coaching to improve customer service skills
- Handle escalated customer issues and ensure timely resolution
- Maintain service quality standards and customer satisfaction metrics
- Coordinate scheduling and workflow to meet team targets
Preferred Qualifications
- 5+ years in customer service supervision
- High School Diploma or equivalent