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Work From Home Taxi Customer Service Jobs (NOW HIRING)

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

ibex

Customer Service - Work at Home

Hampton, VA · Remote

$14 - $19/hr

Customer Service Representatives will be working directly with the customer to answer general ... Must Haves for Work at Home: * Private, distraction free workspace (not a shared/common area of the ...

IBEX

Customer Service - Work at Home

$16.50 - $22.25/hr

Customer Service Representatives will be working directly with the customer to answer general ... Qualifications Must Haves for Work at Home: * Private, distraction free workspace (not a shared ...

TradeJobsWorkforce

$14.75 - $20.25/hr

Build your future with PayPal Work From Home Customer Service and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate ...

TradeJobsWorkforce

$14.75 - $20.25/hr

Build your future with PayPal Work From Home Customer Service and support customers or operations from home. In this role, youll handle requests by phone, chat, or email and keep records accurate ...

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

OnHires

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Work-From-Home Customer Service Agent

Salisbury, NC · Remote

$14/hr

We're expanding our North Carolina-based transportation support team and looking for Work-From-Home Customer Service Agents to join us. You'll spend your day on the phone helping customers get ...

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Work From Home Taxi Customer Service information

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How much do work from home taxi customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for work from home taxi customer service in the United States is $23.25, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $33.17 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the work from home taxi customer service position, and why are they important?

To excel as a Work From Home Taxi Customer Service representative, you need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with dispatch software, call center platforms, and basic computer proficiency are typically required, while some employers may appreciate certifications in customer service or call center operations. Soft skills such as patience, empathy, and the ability to remain calm under pressure help you stand out when handling passenger inquiries or resolving complaints. These competencies ensure efficient, accurate support and a positive experience for both drivers and riders in a fast-paced, remote environment.

What does a typical workday look like for a work from home taxi customer service?

In this role, your day will likely involve answering calls or responding to messages from passengers and drivers, helping to book rides, answering questions, and resolving issues such as delayed pickups or payment concerns. You'll use company-provided software to track trips, manage booking requests, and document interactions. While you'll work independently from your home office, you'll regularly collaborate with dispatchers, supervisors, and other team members virtually. The work environment is structured with scheduled shifts, and ongoing training or performance huddles may be part of your weekly routine. This structure helps ensure you stay informed and connected while delivering prompt, helpful service.

What is a work from home taxi customer service?

A Work From Home Taxi Customer Service job involves assisting customers with taxi bookings, fare inquiries, and ride-related issues remotely. You handle calls, chats, or emails to ensure smooth communication between customers and drivers. Strong customer service skills, problem-solving abilities, and familiarity with booking systems are essential. This role requires a quiet workspace, a reliable internet connection, and proficiency in handling customer concerns professionally.

More about Work From Home Taxi Customer Service jobs
What cities are hiring for Work From Home Taxi Customer Service jobs? Cities with the most Work From Home Taxi Customer Service job openings:
What states have the most Work From Home Taxi Customer Service jobs? States with the most job openings for Work From Home Taxi Customer Service jobs include:
What job categories do people searching Work From Home Taxi Customer Service jobs look for? The top searched job categories for Work From Home Taxi Customer Service jobs are:
Work From Home Taxi Customer Service jobs near you
Infographic showing various Work From Home Taxi Customer Service job openings in the United States as of August 2026, with employment types broken down into 75% Full Time, and 25% Part Time. Highlights an 100% Remote job distribution, with an average salary of $48,357 per year, or $23.2 per hour.

Customer Service - Work at Home

ibex

Hampton, VA • Remote

$14 - $19/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Job description

Overview

Start your career journey with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who actually listen. You'll make real connections, build new skills, and grow your career in a place that celebrates you.

About the role:

Customer Service Representatives will be working directly with the customer to answer general inquiries, address concerns, and assist with requests about products and services across multiple lines of business. The CSR must project a professional company image and provide superior customer service while working with customers through any of the customer contact channels.

Responsibilities

Your day to day will involve:

  • Resolving coordination of benefits inquires by analyzing patient activity (including enrollment, third party liability, claims attachments).
  • Having a comprehensive understanding of insurance coverage and being able to interpret and communicate accurate information.
  • Thoroughly and completely documenting all customer interactions.
  • Educating customers and dental professionals on eligibility, benefits, claims payment, and authorizations.
  • Educating on the usage and benefits of self-service tools.
  • Assisting members on gaining access to care by locating a network dentist or assignment to a primary care dentist.
  • Directing inquires to necessary departments or individuals when the resolution of the inquiry is beyond the span of control for this role.
  • Responding to customer inquiries in a courteous and professional manner.
  • Researching and consistently providing accurate information to resolve all member and provider inquiries through verbal and written communications through all channels including phone, email, web portal, and chat interactions.
  • Responding to and resolving internal and external complex customer inquiries.
  • Resolving claim payment inquiries by researching and analyzing patient activity and determining appropriate action to be taken.
  • Taking ownership of the resolution and setting expectation for follow up.
  • Ensuring resubmissions, stop payments, and voids are appropriately handled.
  • Meeting or exceeding individual, department, and client specific goals.
  • Understanding and adhering to all client administrative and contractual policies and procedures.
  • Suggesting ways to improve the service delivery processes contributing to the success of the organization.
  • Other duties as assigned.
Qualifications

Must Haves for Work at Home:

  • Private, distraction free workspace (not a shared/common area of the home)
  • Hard wired ethernet internet connection with minimum speeds of 50 Mbps Download / 10 Mbps Upload. (5G, hotspots, and satellite internet not supported)
  • Active wireless phone service
  • Must remain on camera during working hours

Eligible States

This role is currently limited to candidates residing in

Arkansas, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Vermont, Virginia, West Virginia, Wisconsin, and Wyoming.

Preferred:

  • Experience in healthcare or related industry experience
  • Medical/Dental terminology knowledge experience
  • Medicare/Medicaid knowledge
  • Claims/Billing and coding experience

Benefits:

  • Medical, Dental, and Vision insurance
  • 401(k) Retirement Savings Plan
  • Paid Time Off
  • Paid T-Mobile cell service
  • Employee referral program
  • Employee PerkSpot (discounts on retail, hotel, food, restaurants, car rental and much more!!)
Employment Type: FULL_TIME

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