Wixom, MI · On-site
$17.50/hr
Customer Satisfaction Phone Rep - work from home or office We are growing and looking for good people. Call current business customers to conduct satisfaction surveys and schedule follow-up meetings.
Quick apply
Wixom, MI · On-site
$17.50/hr
Customer Satisfaction Phone Rep - work from home or office We are growing and looking for good people. Call current business customers to conduct satisfaction surveys and schedule follow-up meetings.
Wixom, MI · On-site
$17.50/hr
Customer Satisfaction Phone Rep - work from home or office We are growing and looking for good people. Call current business customers to conduct satisfaction surveys and schedule follow-up meetings.
Quick apply
Wixom, MI · On-site
$17.50/hr
Customer Satisfaction Phone Rep - work from home or office We are growing and looking for good people. Call current business customers to conduct satisfaction surveys and schedule follow-up meetings.
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for
Quick apply
Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our company! You'll be responsible for
Kalamazoo, MI · On-site
$18 - $21/hr
Customer Service Representative Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our
Kalamazoo, MI · On-site
$18 - $21/hr
Customer Service Representative Do you love interacting with others, making connections, and helping people? Then you're an excellent fit for the customer service representative position at our
Position Overview Stellantis is seeking a highly analytical and customer-focused Product Quality Customer Survey Specialist to drive the collection, analysis, and strategic use of customer
Position Overview Stellantis is seeking a highly analytical and customer-focused Product Quality Customer Survey Specialist to drive the collection, analysis, and strategic use of customer
Stellantis Mopar Service, Parts & Customer Care is seeking a highly skilled Customer Experience Program Manager to lead development and execution of a dealer service improvement program. This role is
Stellantis Mopar Service, Parts & Customer Care is seeking a highly skilled Customer Experience Program Manager to lead development and execution of a dealer service improvement program. This role is
Canton, MI · On-site
$15.25 - $20.50/hr
ROLE: Customer Experience Associate LOCATION: Canton, MI - Onsite FLSA Status: Non-exempt TRAVEL: None WHY MILLCRAFT At Millcraft, we're more than a business, we're a family. For over 100 years,
Canton, MI · On-site
$15.25 - $20.50/hr
ROLE: Customer Experience Associate LOCATION: Canton, MI - Onsite FLSA Status: Non-exempt TRAVEL: None WHY MILLCRAFT At Millcraft, we're more than a business, we're a family. For over 100 years,
Canton, MI · On-site
$15.25 - $20.25/hr
ROLE: Customer Experience Associate LOCATION: Canton, MI - Onsite FLSA Status: Non-exempt TRAVEL: None WHY MILLCRAFT At Millcraft, we're more than a business, we're a family. For over 100 years,
Canton, MI · On-site
$15.25 - $20.25/hr
ROLE: Customer Experience Associate LOCATION: Canton, MI - Onsite FLSA Status: Non-exempt TRAVEL: None WHY MILLCRAFT At Millcraft, we're more than a business, we're a family. For over 100 years,
Canton, MI · On-site
$15.25 - $20.50/hr
ROLE: Customer Experience Associate LOCATION: Canton, MI - Onsite FLSA Status: Non-exempt TRAVEL: None WHY MILLCRAFT At Millcraft, we're more than a business, we're a family. For over 100 years,
Canton, MI · On-site
$15.25 - $20.50/hr
ROLE: Customer Experience Associate LOCATION: Canton, MI - Onsite FLSA Status: Non-exempt TRAVEL: None WHY MILLCRAFT At Millcraft, we're more than a business, we're a family. For over 100 years,
Grand Rapids, MI · On-site
Position Summary : The Customer Support Specialist serves as a primary point of contact for Crystal Flash customers by providing exceptional customer service through phone, email, chat, and other
Grand Rapids, MI · On-site
Position Summary : The Customer Support Specialist serves as a primary point of contact for Crystal Flash customers by providing exceptional customer service through phone, email, chat, and other
Wayne, MI · On-site
$16.25 - $21.25/hr
Your role At Atlas Copco, we don't just value the work you do; we value who you are . We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and
Wayne, MI · On-site
$16.25 - $21.25/hr
Your role At Atlas Copco, we don't just value the work you do; we value who you are . We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and
Wayne, MI · On-site
$16.25 - $21.25/hr
Your Role At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and
New
Wayne, MI · On-site
$16.25 - $21.25/hr
Your Role At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and
New
Wayne, MI · On-site
$16.25 - $21.25/hr
Your role At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and
Wayne, MI · On-site
$16.25 - $21.25/hr
Your role At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and
Wayne, MI · On-site
$16.25 - $21.25/hr
Your role At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and
Wayne, MI · On-site
$16.25 - $21.25/hr
Your role At Atlas Copco, we don't just value the work you do; we value who you are. We're a global technology leader with a 150-year legacy, aiming to make a positive impact on industries and
Stellantis Mopar Service, Parts & Customer Care is seeking a highly skilled Customer Experience Program Manager to lead development and execution of a dealer service improvement program. This role is
Stellantis Mopar Service, Parts & Customer Care is seeking a highly skilled Customer Experience Program Manager to lead development and execution of a dealer service improvement program. This role is
Position Overview Stellantis is seeking a highly analytical and customer-focused Product Quality Customer Survey Specialist to drive the collection, analysis, and strategic use of customer
Position Overview Stellantis is seeking a highly analytical and customer-focused Product Quality Customer Survey Specialist to drive the collection, analysis, and strategic use of customer
Lake Orion, MI · On-site
$15.75 - $20.75/hr
Position Overview We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) Specialist to support a growing manufacturing and distribution environment. This role
Lake Orion, MI · On-site
$15.75 - $20.75/hr
Position Overview We are seeking a detail-oriented and customer-focused Customer Service Representative (CSR) Specialist to support a growing manufacturing and distribution environment. This role
$8.59 - $9.94
2% of jobs
$9.94 - $11.30
4% of jobs
$11.30 - $12.65
11% of jobs
$13.40 is the 25th percentile. Wages below this are outliers.
$12.65 - $14
15% of jobs
The median wage is $15.25 / hr.
$14 - $15.35
20% of jobs
$15.35 - $16.70
15% of jobs
$17.63 is the 75th percentile. Wages above this are outliers.
$16.70 - $18.06
13% of jobs
$18.06 - $19.41
7% of jobs
$19.41 - $20.76
6% of jobs
$20.76 - $22.11
4% of jobs
$22.11 - $23.47
3% of jobs
$8
$16
$23
| Aspect | Customer Satisfaction | Customer Service Representative |
|---|---|---|
| Focus | Measuring overall customer happiness and loyalty | Handling customer inquiries and resolving issues |
| Metrics | Customer Satisfaction Score (CSAT), Net Promoter Score (NPS) | Call resolution rate, response time |
| Work Environment | Strategic, often involves data analysis and feedback collection | Operational, direct interaction with customers |
| Required Skills | Customer feedback analysis, communication, problem-solving | Communication, patience, product knowledge |
Customer Satisfaction focuses on evaluating and improving the overall customer experience, while Customer Service Representatives are the frontline staff who interact directly with customers to address their needs. Both roles are essential in enhancing customer loyalty and business success.
$17.50/hr
Part-time
Re-posted 10 days ago
Customer Satisfaction Phone Rep - work from home or office
We are growing and looking for good people.
Call current business customers to conduct satisfaction surveys and schedule follow-up meetings.
Full flexibility of schedule within normal business hours. Work from home or in our Wixom, Michigan office.
We provide full training and support.
Previous calling experience helpful but not essential. Ideal candidates possess an upbeat, positive and enthusiastic attitude, have excellent business communication skills, and work well independently.
Job features: Flexible work schedule, part/full time, excellent team members, full training and support
We have several positions available which utilize: Customer Satisfaction Surveys, Customer engagement, Sales customer service, Outbound phone work / phone skills, Client prospecting, Sales leads, Lead generation, Business conversation skills, Business communications, Marketing and sales.
Onset Marketing is a Wixom, Michigan based marketing firm that provides marketing and sales lead generation services. Our customers include manufacturers, business service, business insurance, and engineering design firms.
www.OnsetMarketing.com
Apply Today!
Onset Marketing is a 21-year old Wixom, Michigan based marketing firm that provides business strategic marketing, customer satisfaction services, and sales lead generation services focused on creating new sales opportunities for our clients.
Sourced by ZipRecruiter
Marketing
11 - 50 Employees
Wixom, MI, US
2003
