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Phone Representative Jobs in Michigan (NOW HIRING)

Car Guys Inc.

BDC Representative

Rockford, MI

$18 - $20/hr

BDC Rep / Call Center Rep -- CarGuys Inc. (InOffice) If You Can Own a Phone Call, You'll Own This Job. Some people answer phones. You turn conversations into connections, clients into fans, and ...

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Phone Representative information

See Michigan salary details

$7

$13

$22

How much do phone representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for phone representative in Michigan is $13.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.10 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Phone representatives can earn $4,000 or more weekly through high-volume sales, commission, or bonuses, especially in industries like insurance, technology, or telemarketing. Success often depends on strong communication skills, experience, and performance-based pay structures; some roles may require certifications or specialized training but not a college degree.

What are some common challenges faced by Phone Representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service and familiarity with phone systems or CRM software can improve job prospects; some employers may also require basic computer skills or training programs.

What are phone representatives?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

How much does Amazon pay for remote customer service?

Amazon's remote customer service representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work flexible hours, with some positions offering additional benefits or incentives.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

How to make 1000 a week remotely?

A phone representative can earn $1,000 a week remotely by working full-time hours, often 40 or more per week, and earning an hourly wage or commission-based pay. Increasing income may involve gaining experience, improving communication skills, and working for companies that offer higher pay rates or performance bonuses.

What are the key skills and qualifications needed to thrive as a Phone Representative, and why are they important?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.
What are the most commonly searched types of Phone Representative jobs in Michigan? The most popular types of Phone Representative jobs in Michigan are:
What are popular job titles related to Phone Representative jobs in Michigan? For Phone Representative jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Phone Representative jobs in Michigan look for? The top searched job categories for Phone Representative jobs in Michigan are:
What are popular job titles related to Phone Representative jobs in MI? For Phone Representative jobs in MI, the most frequently searched job titles are:
Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Michigan as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $29,020 per year, or $14 per hour.
Customer Satisfaction Survey Phone Rep - Wixom, Michigan

Customer Satisfaction Survey Phone Rep - Wixom, Michigan

Onset Marketing LLC

Wixom, MI • On-site

$17.50/hr

Part-time

Posted 28 days ago

Job description

Customer Satisfaction Phone Rep - work from home or office

We are growing and looking for good people.
Call current business customers to conduct satisfaction surveys and schedule follow-up meetings.

Full flexibility of schedule within normal business hours. Work from home or in our Wixom, Michigan office.
We provide full training and support.
Previous calling experience helpful but not essential. Ideal candidates possess an upbeat, positive and enthusiastic attitude, have excellent business communication skills, and work well independently.

Job features: Flexible work schedule, part/full time, excellent team members, full training and support

We have several positions available which utilize: Customer Satisfaction Surveys, Customer engagement, Sales customer service, Outbound phone work / phone skills, Client prospecting, Sales leads, Lead generation, Business conversation skills, Business communications, Marketing and sales.


Onset Marketing is a Wixom, Michigan based marketing firm that provides marketing and sales lead generation services. Our customers include manufacturers, business service, business insurance, and engineering design firms.
www.OnsetMarketing.com
Apply Today!

Company Description

Onset Marketing is a 21-year old Wixom, Michigan based marketing firm that provides business strategic marketing, customer satisfaction services, and sales lead generation services focused on creating new sales opportunities for our clients.