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Sorenson Video Relay Service Jobs in Michigan (NOW HIRING)

Midwest Vision Partners

Surgical Counselor

Adrian, MI · On-site

... service and creating a memorable patient experience. The incumbent accurately and professionally ... Relay all surgical booking forms and charts to the surgery center in a timely manner * Maintain a ...

Midwest Vision Partners

Clinical Technician

Chelsea, MI · On-site

$18 - $23.25/hr

... service and creating a memorable patient experience. The incumbent accurately and professionally ... Relay all surgical booking forms and charts to the surgery center in a timely manner * Maintain a ...

Branch County

Road Patrol Deputy

Coldwater, MI

... evidence with video or still cameras. * Relay complaint and emergency-request information to ... Minimally qualified shall mean have completed two (2) years of full time service with the Sheriff ...

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Sorenson Video Relay Service information

See Michigan salary details

$26.6K

$77K

$121.6K

How much do sorenson video relay service jobs pay per year?

As of Aug 24, 2026, the average yearly pay for sorenson video relay service in Michigan is $76,964.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,700.00 and $94,600.00 per year, depending on experience, location, and employer.

What is a Sorenson Video Relay Service?

A Sorenson Video Relay Service (VRS) job involves facilitating real-time video relay interpretation for deaf and hard-of-hearing individuals who use American Sign Language (ASL). Employees, typically Video Interpreters, translate conversations between ASL users and hearing individuals over video calls. This service ensures effective communication by bridging language barriers. Interpreters must be fluent in ASL and English and adhere to strict confidentiality standards. The role requires excellent communication skills, professional ethics, and the ability to handle various conversation topics efficiently.

What does a typical workday look like for a Sorenson Video Relay Service interpreter?

As a Sorenson Video Relay Service Interpreter, your day typically involves interpreting real-time conversations between deaf and hearing individuals via video calls, using specialized VRS equipment and software. You'll often be required to quickly shift between various topics and callers, making adaptability and mental agility important. Interpreters work both independently and as part of a supportive team environment, regularly collaborating with supervisors and technical support staff. The role provides a fast-paced, dynamic setting with opportunities for skill enhancement and professional growth through ongoing training and certification upgrades.

What are the key skills and qualifications needed to thrive in the Sorenson Video Relay Service position, and why are they important?

To thrive in a Sorenson Video Relay Service Interpreter role, you need fluency in American Sign Language (ASL) and English, along with certification such as RID (Registry of Interpreters for the Deaf) and strong interpreting proficiency. Familiarity with video relay service (VRS) technology, interpreting software, and secure communication platforms is also essential. Outstanding listening skills, cultural sensitivity, and the ability to maintain confidentiality help interpreters stand out. These qualifications ensure accurate, respectful communication between deaf and hearing callers in a fast-paced environment.

What are popular job titles related to Sorenson Video Relay Service jobs in Michigan?

For Sorenson Video Relay Service jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Sorenson Video Relay Service jobs in Michigan look for?

The top searched job categories for Sorenson Video Relay Service jobs in Michigan are:

Sorenson Video Relay Service jobs near you
Infographic showing various Sorenson Video Relay Service job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, 2% Temporary, 3% Contract, and 1% Nights. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $76,964 per year, or $37 per hour.

Sign Language Interpreter Flex 12

Detroit, MI • On-site

Purple Communications, Inc. and ZVRS
See more jobs at Purple Communications, Inc. and ZVRSexternal

$15.74 - $65/hr

Contractor

Retirement

Re-posted 17 days ago

Job description

Sign Language Interpreter Flex 12
ZP Better Together is one of the nation's most extensive communication services for the deaf and hard of hearing communities. As a leading provider of onsite interpreting services, video relay service and video remote interpreting, the Company delivers a wide array of options designed to meet the unique communication needs of its customers. Please view our website: www.purplevrs.com
ZP Better Together's vision is to provide high-quality services with innovative products that break down communication barriers for its customers. We strive to change the game because we believe communication access is a right worthy of utmost respect and because every conversation matters.
We are experiencing tremendous growth and are looking to add strong expertise to our world-class teams!
Pay Range: $15.74-$65 (based on location, education, certifications, and interpreter specialties)
Under the supervision of the Communication Center Manager, the Interpreter will provide high quality professional American Sign Language interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language and spoken English language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.
ZP Flex 12 Interpreters (working 12 hours a week averaged over a 6 week scheduling round) are eligible for the following:
Telehealth Plan
This is a heavily discounted telehealth that offers limited telehealth visits only
Community work (when available)
Flexible scheduling
401 (k) Retirement Savings Plan with employer match
EAP (Employee Assistance Program)
Massage Reimbursement
Job Requirements
  • Must be able to work 12 hours per week
  • Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
  • Must pass the company's interpreting skills assessment
  • Must attend and successfully complete a 40 hour New Hire Training

Essential Duties and Responsibilities include the following:
  • Provide effective video relay service, video remote interpreting, and on-site interpreting for consumers
  • Support and model the company's mission and values
  • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues
  • Exhibit professional behavior at all times including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping.
  • Adhere to all policies and procedures as outlined by the company and all FCC regulations
  • Demonstrate the ability to adapt quickly to new and changing technologies
  • Multi-task between interpreting effectively and utilizing video-based technology
  • Participate in company-sponsored training for Professional Development
  • Exhibit the ability to meet performance expectations with minimal supervision
  • Possess the ability to work effectively in a fast paced, dynamic environment
  • Demonstrate strong interpersonal skills in all settings
  • Ability to independently travel. Where driving is required, access to a vehicle, valid driver's license and required insurance.

Minimum Qualification Requirements:
  • Fluent ASL and spoken English language skills
  • Able to provide accurate interpretation
  • Understanding of Deaf culture
  • Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct
  • Three to five years of experience in interpreting (preferred but not required)
  • As applicable, state licensure or state-required credentials
  • You must be 18 years or older to apply

Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this job. Employees are expected to follow their supervisor's instructions and to perform the tasks requested by their supervisors.
ZP Better Together, LLC is an Equal Opportunity Employer.

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