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Phone Representative Jobs in Michigan (NOW HIRING)

Schoenherr Roofing

Inside Sales Rep

Romeo, MI

Inside Sales Rep This role focuses on customer development and appointment scheduling and ... the phone. Essential Duties & Responsibilities: -Contact homeowners and schedule estimate ...

dbi

Customer Service Representative

Saginaw, MI · On-site

$15 - $20.25/hr

The Customer Service Representative (CSR) is responsible for interacting with all customers ... Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in ...

Amrize

Sales Representative

Kalamazoo, MI · On-site

Sales Representative | Req ID: 17729 | HR Contact: Roscoe Chambers| Location: Kalamazoo MI ABOUT ... the phone, initiating conversations with them that enables you to determining their level of ...

Amrize

Sales Representative

Kalamazoo, MI · On-site

Sales Representative | Req ID: 17729 | HR Contact: Roscoe Chambers | Location: Kalamazoo MI ABOUT ... the phone, initiating conversations with them that enables you to determining their level of ...

TH Plastics

Sales Representative

Mendon, MI · On-site

Proactively prospect through phone, email, LinkedIn, networking and face-to-face meetings. * Create ... Represent TH Plastics professionally and continuously expand the company's network and market ...

New

Insight

Patient Access Representative

Warren, MI · On-site

$18/hr

The Patient Access Representative thrives in a fast-paced, team oriented environment with ... Answer phone calls in a friendly and helpful manner * Register patients and schedule appointments ...

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All JobsPhone Representative JobsPhone Representative Jobs in Michigan

Phone Representative information

See Michigan salary details

$7

$13

$22

How much do phone representative jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for phone representative in Michigan is $13.95, according to ZipRecruiter salary data. Most workers in this role earn between $11.54 and $15.10 per hour, depending on experience, location, and employer.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with phone systems or CRM software can be beneficial, and some employers may require training or certification in customer service techniques.

What are the most commonly searched types of Phone Representative jobs in Michigan?

The most popular types of Phone Representative jobs in Michigan are:

What are popular job titles related to Phone Representative jobs in Michigan?

For Phone Representative jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Phone Representative jobs in Michigan look for?

The top searched job categories for Phone Representative jobs in Michigan are:

What are popular job titles related to Phone Representative jobs in MI?

For Phone Representative jobs in MI, the most frequently searched job titles are:

Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Michigan as of August 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 64% Physical, 1% Hybrid, and 35% Remote job distribution, with an average salary of $29,020 per year, or $14 per hour.

Sales Representative - Full-Time, In-Office -- Raleigh, NC

Lawn Doctor of North Raleigh

Utica, MI • On-site

$45K - $60K/yr

Full-time

Retirement, PTO

Re-posted yesterday

Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Paid time off
  • Training & development

Sales Representative (Full-Time, In-Office — Raleigh, NC)This is a full-time, in-person position at our Raleigh, NC office. Remote work is not available. Applicants must be able to commute daily.

Are you competitive, self-motivated, and driven to win?
If you enjoy speaking with customers, building trust over the phone, and closing deals, we want to meet you.
About Us
Lawn Doctor of North Raleigh is a locally owned and operated lawn care and turf management company serving Raleigh and surrounding areas including Rolesville, Knightdale, Clayton, Garner, and nearby communities.
We help homeowners achieve healthy, beautiful lawns through expert service and proven solutions. Our team members are professional, customer-focused brand ambassadors who take pride in delivering real results.
Position Overview
We are seeking a motivated, high-energy Sales Representative to join our team.
This is an in-office position based in Raleigh, NC. This is not a remote role.
This position is primarily inside sales, conducted over the phone and computer from our office. You will be responsible for following up on inbound leads, preparing service estimates, communicating with prospective customers, and closing new business.
This role is ideal for someone who:
  • Is comfortable spending much of the day on the phone
  • Communicates clearly and confidently
  • Is motivated by performance and commission
  • Takes initiative without needing constant supervision
  • Wants long-term growth with a stable local company
Key Responsibilities
  • Follow up promptly with inbound leads
  • Prepare and deliver service estimates using our internal systems
  • Close new business and meet monthly sales goals
  • Communicate with prospective customers via phone and email in a professional, confident manner
  • Maintain organized records of all customer interactions and sales activity
  • Support marketing and sales initiatives in collaboration with management
  • Represent the Lawn Doctor brand with professionalism and integrity
Qualifications
  • Sales experience strongly preferred

  • Experience or interest in agriculture, landscaping, or turf management is highly preferred
  • Strong verbal communication skills and phone presence
  • Self-motivated, organized, and goal-oriented
  • Comfortable working on a computer throughout the day
  • Reliable transportation to and from our Raleigh office
  • Pesticide license is a plus but not required
We are willing to train the right candidate who demonstrates strong communication skills and a drive to succeed.
Compensation & Growth
  • Competitive base pay plus commission
  • Performance-based earning potential
  • Opportunity for advancement within a growing local company
  • Supportive, team-oriented work environment
Important
This is a full-time, in-office role located in Raleigh, NC. Remote work is not available.
Please apply only if you are able to commute daily to our Raleigh office.