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At Home Customer Service Representative Jobs in Michigan

Customer Service Representative

Saint Clair Shores, MI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MetLife auto and home insurance * Discounts on Apple products, Dell computers, cell phone plans ... objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or ...

Customer Service Representative

Alpena, MI · On-site

$14 - $19.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... homes and businesses. We are passionate about delivering clean, safe, and healthy water while ... At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As ...

... homes and businesses. At McCardel Culligan, we're passionate about delivering clean, safe, and ... Position Overview As a Customer Service Representative, you'll play a key role in creating an ...

Customer Service Representative

Traverse City, MI · On-site

$16.25 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... homes and businesses. We are passionate about delivering clean, safe, and healthy water while ... At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As ...

Customer Service Representative

Traverse City, MI · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Employee discounts for Culligan in-home products * Eligibility for annual recognition and training ... At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As ...

... homes and businesses. At McCardel Culligan, we're passionate about delivering clean, safe, and ... Position Overview As a Customer Service Representative, you'll play a key role in creating an ...

New

Customer Service Representative

Kalamazoo, MI · On-site

$15.25 - $20.50/hr

Customer Service Representative Kalamazoo, MI, United States $ 11.00 - 13.00 (US Dollar) Job ... They are confident at troubleshooting and investigate if they don't have enough information to ...

Customer Service Representative

MI · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Employee discounts for Culligan in-home products * Eligibility for annual recognition and training ... At Culligan, we value our employees and provide a collaborative, growth-oriented environment. As ...

Customer Service Representative

Davison, MI · On-site

$14.50 - $19.75/hr

Customer Service Representative At Lakeside Surfaces, we do not just fabricate countertops. We help bring visions to life in homes, offices, and large-scale commercial projects across the Midwest. As ...

Customer Service Representative

Midland, MI · Hybrid

$13.75 - $18.75/hr

At DuPont, our purpose is to empower the world with essential innovations to thrive. We work on ... A successful Customer Service Representative (CSR) must have a customer focused mindset, which ...

Customer Service Representative

Lansing, MI · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative A-1 Mechanical is currently looking for a Customer Service Representative. This position offers the training necessary to establish you in a reputable trade, and ...

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Showing results 1-20

At Home Customer Service Representative information

See Michigan salary details

$8

$16

$23

How much do at home customer service representative jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for at home customer service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is an at home customer service representative?

At Home Customer Service Representatives are professionals who provide customer support services remotely, typically from their own homes. They assist customers via phone, email, chat, or other communication platforms, addressing questions, resolving issues, and processing orders or returns. These representatives usually work for companies across various industries, using specialized software to manage customer interactions. The role requires strong communication skills, a reliable internet connection, and the ability to work independently. Many companies offer flexible schedules and provide training to help representatives succeed in their roles.

How to become an at-home customer service representative?

To become an at-home customer service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and a quiet, reliable workspace. Many employers require experience in customer service and proficiency with computers and common software tools; some roles may also require specific training or certification. Applying through company websites or job boards and demonstrating good interpersonal skills are common steps in the hiring process.

What are the key skills and qualifications needed to thrive as an at home customer service representative?

To thrive as an At Home Customer Service Representative, you need excellent communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer proficiency are typically required. Patience, active listening, and self-motivation are standout soft skills in this remote role. These skills enable representatives to efficiently resolve customer issues and maintain high service standards while working independently from home.

What are some common challenges faced by at home customer service representatives, and how can they be managed?

At Home Customer Service Representatives often encounter challenges such as managing distractions in a home environment, staying motivated without in-person supervision, and maintaining clear communication with both customers and remote team members. To overcome these, it's important to establish a dedicated, quiet workspace, set daily routines, and leverage digital tools for collaboration and time management. Staying proactive in communication and participating in regular virtual team meetings can also help maintain a sense of connection and support.

What is the difference between At Home Customer Service Representative vs Call Center Customer Service Representative?

AspectAt Home Customer Service RepresentativeCall Center Customer Service Representative
Work EnvironmentRemote/Home-basedTypically in a call center facility or remote
Required CredentialsHigh school diploma or equivalent, customer service skillsHigh school diploma or equivalent, customer service skills
Industry UsageCommon across retail, telecom, banking, and moreCommon in telecom, tech, and service industries
Job FocusHandling customer inquiries, support, and problem resolutionHandling high call volume, troubleshooting, and support

Both roles involve customer service skills and similar credentials, but At Home Customer Service Representatives work remotely, providing support across various industries, while Call Center Customer Service Representatives often work in a centralized location or remotely, focusing on high-volume call handling. The choice depends on your preferred work environment and specific job duties.

What are the most commonly searched types of Customer Service Representative jobs in Michigan?

The most popular types of Customer Service Representative jobs in Michigan are:

What job categories do people searching At Home Customer Service Representative jobs in Michigan look for?

The top searched job categories for At Home Customer Service Representative jobs in Michigan are:

What cities in Michigan are hiring for At Home Customer Service Representative jobs?

Cities in Michigan with the most At Home Customer Service Representative job openings:

Infographic showing various At Home Customer Service Representative job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service Representative (CSR)

Douglas Water

Traverse City, MI

$24/hr

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago


Job description

CUSTOMER SERVICE REPRESENTATIVE JOB DESCRIPTION

Douglas Water Conditioning is looking to hire a Customer Service Representative to join its team. We are a leader in the water treatment industry with over 50 years of experience specializing in water treatment systems, drinking water systems, bottled water, softener salt, etc., and we are affiliated with Costco. Douglas Water Conditioning has a loyal customer base and we are extremely successful at providing stable careers for our employees and problem free water for our customers.

Reports To

  • Service Manager
  • All Managing Partners

Job Responsibilities

  • Managing customer database
  • Answer phones and respond to customer requests
  • Schedule product deliveries
  • Schedule service calls
  • Working the cash register for walk in customers
  • Update delivery and service call tickets
  • Enter billing into database
  • Running route tickets
  • Opening/Closing store
  • Miscellaneous duties as assigned

Skills and Qualifications

  • Detail oriented
  • Customer service oriented
  • Ability to multi-task
  • Must know how to work a calculator and cash register
  • Must have basic math (adding, subtraction, multiplication and division)
  • Must be able to work rotating Saturdays

Education

  • High School Diploma or GED equivalent required

Compensation Status

  • Hourly (Non-Exempt)
  • $24 per hour, DOE

Douglas Water Conditioning values its employees and offers a full benefits package for all full-time employees including health insurance, company matching 401(k), holiday pay, and paid time off.