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Entry Level Customer Service Representative Jobs in Michigan

LoanMax

Customer Service Representative

Garden City, MI · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! ***WE ARE CURRENTLY HIRING FOR OUR ...

LoanMax

Customer Service Representative

Southgate, MI · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! **We are currently hiring for our ...

LoanMax

Customer Service Representative

Detroit, MI · On-site

$15 - $17/hr

LoanMax- Customer Service Representative Are you looking for a stable, full-time, entry-level position with career potential? If so, you've come to the right place! * **We are currently hiring for ...

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All JobsCustomer Service Representative JobsEntry Level Customer Service Representative JobsEntry Level Customer Service Representative Jobs in Michigan

Entry Level Customer Service Representative information

See Michigan salary details

$8

$16

$23

How much do entry level customer service representative jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for entry level customer service representative in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What does an entry level customer service representative do?

An Entry Level Customer Service Representative is responsible for assisting customers with their inquiries, resolving complaints, and providing information about products or services. They typically handle phone calls, emails, or online chats, ensuring customers have a positive experience. This role often involves troubleshooting issues, processing orders or returns, and maintaining accurate records of customer interactions. Entry level representatives are also expected to learn about the company's offerings and policies to effectively address customer needs.

What are the key skills and qualifications needed to thrive as an entry level customer service representative, and why are they important?

To thrive as an Entry Level Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and basic office tools like email and chat platforms is typically required. Patience, a positive attitude, and active listening are crucial soft skills that help in building rapport with customers. These skills ensure efficient issue resolution, customer satisfaction, and contribute to a positive company reputation.

What are some common challenges faced by entry level customer service representatives and how can they be addressed?

Entry level customer service representatives often encounter challenges such as managing a high volume of inquiries, handling difficult or upset customers, and quickly learning company products or services. These can be addressed by actively listening to customer concerns, utilizing available training resources, and seeking support from experienced team members or supervisors. Building strong communication skills and maintaining a positive attitude can also help representatives navigate stressful situations while delivering excellent service.

What is the difference between Entry Level Customer Service Representative vs Customer Support Specialist?

AspectEntry Level Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalentHigh school diploma; some roles may prefer additional certifications
Work EnvironmentCall centers, retail, online supportCall centers, technical support, online platforms
Industry UsageRetail, hospitality, telecomIT, tech, software companies
Common Search IntentBasic customer service roles, entry-level supportTechnical support, specialized customer assistance

Entry Level Customer Service Representatives typically handle general customer inquiries in retail or service industries, focusing on basic support. Customer Support Specialists often work in technical or specialized fields, providing more detailed assistance. While both roles require strong communication skills, the Specialist role may demand additional technical knowledge or certifications. Understanding these differences helps job seekers target the right positions based on their skills and career goals.

What is an entry level customer service representative?

An entry level customer service representative is a role that involves assisting customers, answering questions, and resolving issues typically with minimal prior experience. The position often requires good communication skills, basic computer knowledge, and the ability to work in a team environment, with training provided on company-specific tools and procedures.

What are the most commonly searched types of Customer Service Representative jobs in Michigan?

The most popular types of Customer Service Representative jobs in Michigan are:

What cities in Michigan are hiring for Entry Level Customer Service Representative jobs?

Cities in Michigan with the most Entry Level Customer Service Representative job openings:

Entry Level Customer Service Representative jobs near you
Infographic showing various Entry Level Customer Service Representative job openings in Michigan as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

CUSTOMER SERVICE / SALES / MANAGEMENT

Innovative Client Connections

Spring Lake, MI • On-site

$46K - $52K/yr

Full-time

Re-posted 16 days ago

Job description

Company Description
Everyone has a voice, as idea sharing geared towards company growth is quite common. Daily meetings are designed around professional and personal growth within the company. You can find our team participating in local community service events, toasting to a successful day downtown, or heading out of town for a business trip. Overall, our atmosphere proves to be a formula for success as the company continues to gain momentum in Holland, MI.
Job Description
CUSTOMER SERVICE - SALES - MANAGEMENT TRAINING PROVIDED
Are you looking for an Entry Level Customer Service position with a dynamic company that offers a fun work environment and growth potential?
We are now filling Entry Level Customer Service positions in sales and marketing. We are looking for talented candidates that we can develop from an Entry Level position into a long-term Management and Executive role. We proudly represent a $137 billion client in a dynamic, growing industry. Our business is growing and this position has rapid, merit-based advancement opportunities.
We are planning expansion into another new markets in 2016 and currently need to fill positions in:
- Customer Service
- Sales & Marketing
- Account Management
- Team Leadership & Management
Due to our recent growth in Holland, MI, we are looking for fresh, energetic individuals that are looking for a Career in Customer Service , Marketing , Sales , and Management , not just a job! We provide hands-on training in the following areas: Customer Service , Business Development , Account Management , Sales , Marketing , and Team Development. Our Company strongly believes in training our Entry Level Customer Service Representatives into the future leaders of our organization. Our Training Program offers an exciting opportunity for Entry Level Customer Service Representatives to learn all aspects of our business from the ground up!!!!
Our Company Offers:
- Free Parking
- Advancement Opportunities
- Travel Opportunities
- Customer Service Training
- Management Training
- Team Building Opportunities
- Philanthropic Events
- Personal and Professional Growth
-Bonuses and incentives
This is an Entry Level Customer Service and Sales Position!
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.

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