Dallas, TX · On-site
$17.82/hr
Customer Service Representative (Bilingual) LOCATION Dallas, TX 75201 | Onsite COMPENSATION ... Issue Electronic Benefits Transfer (EBT) benefits, perform data entry in Texas WIN and XP software ...
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Dallas, TX · On-site
$17.82/hr
Customer Service Representative (Bilingual) LOCATION Dallas, TX 75201 | Onsite COMPENSATION ... Issue Electronic Benefits Transfer (EBT) benefits, perform data entry in Texas WIN and XP software ...
Dallas, TX · On-site
$17.82/hr
Bilingual Customer Service Representative - WIC Program Location Irving, TX 75051 | Onsite ... Issue WIC benefits through EBT (Electronic Benefit Transfer); perform data entry in Texas WIN and ...
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Dallas, TX · On-site
$17.82/hr
Bilingual Customer Service Representative - WIC Program Location Irving, TX 75051 | Onsite ... Issue WIC benefits through EBT (Electronic Benefit Transfer); perform data entry in Texas WIN and ...
Wilmington, DE · On-site
$70K/yr
Job Opening at JM Enterprise Group Customer Service Representatives & Field Managers JM Enterprise ... Our program uniquely supports individuals benefiting from Medicaid, EBT/SNAP, Social Security, or ...
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Wilmington, DE · On-site
$70K/yr
Job Opening at JM Enterprise Group Customer Service Representatives & Field Managers JM Enterprise ... Our program uniquely supports individuals benefiting from Medicaid, EBT/SNAP, Social Security, or ...
Ann Arbor, MI · On-site
$13.78 - $15/hr
Provides positive, personalized customer service by greeting each customer in a friendly manner per ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
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Ann Arbor, MI · On-site
$13.78 - $15/hr
Provides positive, personalized customer service by greeting each customer in a friendly manner per ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Wixom, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Wixom, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Warren, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Warren, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Lincoln Park, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Lincoln Park, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Roseville, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Roseville, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Harrison Township, MI · On-site
$13.73 - $15/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Harrison Township, MI · On-site
$13.73 - $15/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Allen Park, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Allen Park, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Casco, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Casco, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Farmington, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Quick apply
Farmington, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Romulus, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Romulus, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
New Haven, MI · On-site
$13.78 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
New Haven, MI · On-site
$13.78 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Dearborn Heights, MI · On-site
$13.78 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Dearborn Heights, MI · On-site
$13.78 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Romulus, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Romulus, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Trenton, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Trenton, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Roseville, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Roseville, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Farmington, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Farmington, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Inkster, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Inkster, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
$8.89 - $9.86
2% of jobs
$9.86 - $10.82
4% of jobs
$10.82 - $11.78
7% of jobs
$12.72 is the 25th percentile. Wages below this are outliers.
$11.78 - $12.74
12% of jobs
$12.74 - $13.70
13% of jobs
The median wage is $14.62 / hr.
$13.70 - $14.66
13% of jobs
$14.66 - $15.63
16% of jobs
$16.19 is the 75th percentile. Wages above this are outliers.
$15.63 - $16.59
15% of jobs
$16.59 - $17.55
12% of jobs
$17.55 - $18.51
5% of jobs
$18.51 - $19.47
2% of jobs
$8
$14
$19
Excelling as an EBT Customer Service representative requires a solid understanding of Electronic Benefit Transfer (EBT) systems, strong communication skills, and a high school diploma or equivalent. Familiarity with call center software, EBT transaction platforms, and secure data management tools is often necessary. Patience, problem-solving ability, and empathy are vital soft skills that help in addressing customer concerns effectively. These qualities are essential because they ensure accurate assistance to vulnerable populations, maintain privacy standards, and support a positive customer experience.
EBT Customer Service representatives often encounter challenges such as addressing complex account issues, assisting clients who may be experiencing stress or frustration, and navigating sensitive personal information securely. Staying up-to-date with program guidelines and maintaining a calm, professional demeanor helps handle these situations effectively. Representatives typically have access to a supportive team and regular training to manage difficult calls and evolving procedures. Developing strong communication and active listening skills further enables successful resolution of customer concerns while providing compassionate service.
An EBT Customer Service job involves assisting customers who use Electronic Benefit Transfer (EBT) cards for food assistance and other government benefits. Responsibilities include answering inquiries about account balances, transaction issues, lost or stolen cards, and PIN resets. Representatives may also guide customers on program eligibility and troubleshooting card-related problems while providing excellent customer support.
$17.82/hr
Full-time
Re-posted 11 days ago
Customer Service Representative (Bilingual)
LOCATION
Dallas, TX 75201 | Onsite
COMPENSATION & SCHEDULE
• Pay:$17.82 per hour
• Schedule: Monday–Thursday: 8:30 AM–5:00 PM; Friday: 8:00 AM–4:30 PM; one Saturday per month: 7:30 AM–4:00 PM
• Employment Type: W2
ROLE IMPACT
Provide professional customer service and administrative support by assisting individuals and families through the eligibility, enrollment, and benefits process. Success in this role is driven by accurate documentation, compassionate service, and efficient coordination of participant services.
KEY RESPONSIBILITIES
• Interview applicants, verify eligibility, complete required documentation, and maintain accurate records.
• Issue Electronic Benefits Transfer (EBT) benefits, perform data entry in Texas WIN and XP software, and maintain reports and inventories.
• Collect participant information including medical history, finger-stick blood samples, heights, and weights while ensuring accurate documentation.
• Greet participants, answer phones, schedule appointments, maintain files, and provide outstanding customer service.
• Review immunization records, provide referrals to appropriate health and social service agencies, and perform additional administrative duties as assigned.
MINIMUM QUALIFICATIONS
• High School Diploma or GED required.
• Minimum 2 years of experience in healthcare, education, community services, or social services.
• Spanish-Bilingual communication skills required.
CORE TOOLS & SYSTEMS
• Texas WIN
• XP Software
• Microsoft Office and standard computer applications
• Electronic Benefits Transfer (EBT) systems
PREFERRED SKILLS
• Strong customer service, communication, and organizational skills.
• Ability to accurately evaluate information and maintain detailed records.
• Valid Texas Driver License preferred.
LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:https://www.cornerstonestaffing.com/privacy
This is a full time direct hire role with our client. They are an established aerospace manufacturer specializing in precision-machined components for highly regulated applications. The company offers a stable, quality-focused environment where engineering, programming, and manufacturing teams work closely to produce complex parts that meet strict customer and industry requirements.
Employees have the opportunity to work with advanced machining technology, contribute to process improvements, and support products used across the aerospace industry.