The Customer Service Representative serves as a key point of contact for customers and is ... EBT, WIC, and other transactions * Properly bag customer purchases safely and efficiently
The Customer Service Representative serves as a key point of contact for customers and is ... EBT, WIC, and other transactions * Properly bag customer purchases safely and efficiently
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Dallas, TX · On-site
$17.82/hr
... via EBT, perform data entry in Texas WIN and XP systems, track inventory, and prepare required ... customer service. • Core Tools & Systems • Texas WIN • XP software • EBT systems • ...
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BILINGUAL CUSTOMER SERVICE REPRESENTATIVE
Dallas, TX · On-site
$17.82/hr
... via EBT, perform data entry in Texas WIN and XP systems, track inventory, and prepare required ... customer service. • Core Tools & Systems • Texas WIN • XP software • EBT systems • ...
Customer Service Representative
Staten Island, NY · On-site
$17/hr
Position Overview The Customer Service Representative serves as a key point of contact for ... EBT, WIC, and other transactions * Properly bag customer purchases safely and efficiently
Customer Service Representative
Staten Island, NY · On-site
$17/hr
Position Overview The Customer Service Representative serves as a key point of contact for ... EBT, WIC, and other transactions * Properly bag customer purchases safely and efficiently
Cashier/Customer Service Rep
Ann Arbor, MI · On-site
$13.78 - $15/hr
Provides positive, personalized customer service by greeting each customer in a friendly manner per ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
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Cashier/Customer Service Rep
Ann Arbor, MI · On-site
$13.78 - $15/hr
Provides positive, personalized customer service by greeting each customer in a friendly manner per ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Warren, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Warren, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Wixom, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Wixom, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Lincoln Park, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Lincoln Park, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Algonac, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Algonac, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Dearborn, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Dearborn, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Leonard, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Leonard, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Ann Arbor, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Ann Arbor, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Saint Clair Shores, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Saint Clair Shores, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Saint Clair Shores, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Saint Clair Shores, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Roseville, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Roseville, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Harrison Township, MI · On-site
$13.73 - $15/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Harrison Township, MI · On-site
$13.73 - $15/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
New Baltimore, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
New Baltimore, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Saint Clair Shores, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Saint Clair Shores, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Lincoln Park, MI · On-site
$14.75 - $20/hr
Convenience Store Customer Service Rep (Cashier) Reports To: Manager, Assistant Manager, or Shift ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Lincoln Park, MI · On-site
$14.75 - $20/hr
Convenience Store Customer Service Rep (Cashier) Reports To: Manager, Assistant Manager, or Shift ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
New Haven, MI · On-site
$13.78 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
New Haven, MI · On-site
$13.78 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Romulus, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Cashier/Customer Service Rep
Romulus, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Ebt Customer Service information
See salary details
$8.89 - $9.86
2% of jobs
$9.86 - $10.82
4% of jobs
$10.82 - $11.78
7% of jobs
$12.72 is the 25th percentile. Wages below this are outliers.
$11.78 - $12.74
12% of jobs
$12.74 - $13.70
13% of jobs
The median wage is $14.62 / hr.
$13.70 - $14.66
13% of jobs
$14.66 - $15.63
16% of jobs
$16.19 is the 75th percentile. Wages above this are outliers.
$15.63 - $16.59
15% of jobs
$16.59 - $17.55
12% of jobs
$17.55 - $18.51
5% of jobs
$18.51 - $19.47
2% of jobs
$8
$14
$19
How much do ebt customer service jobs pay per hour?
How can I make 2000 a week working from home?
What are the key skills and qualifications needed to thrive in the Ebt Customer Service position, and why are they important?
Excelling as an EBT Customer Service representative requires a solid understanding of Electronic Benefit Transfer (EBT) systems, strong communication skills, and a high school diploma or equivalent. Familiarity with call center software, EBT transaction platforms, and secure data management tools is often necessary. Patience, problem-solving ability, and empathy are vital soft skills that help in addressing customer concerns effectively. These qualities are essential because they ensure accurate assistance to vulnerable populations, maintain privacy standards, and support a positive customer experience.
What are some common challenges faced by EBT Customer Service representatives, and how can they be managed?
EBT Customer Service representatives often encounter challenges such as addressing complex account issues, assisting clients who may be experiencing stress or frustration, and navigating sensitive personal information securely. Staying up-to-date with program guidelines and maintaining a calm, professional demeanor helps handle these situations effectively. Representatives typically have access to a supportive team and regular training to manage difficult calls and evolving procedures. Developing strong communication and active listening skills further enables successful resolution of customer concerns while providing compassionate service.
Do snap workers work from home?
Does EBT help you find a job?
What job makes $10,000 a month without a degree?
What is an EBT Customer Service job?
An EBT Customer Service job involves assisting customers who use Electronic Benefit Transfer (EBT) cards for food assistance and other government benefits. Responsibilities include answering inquiries about account balances, transaction issues, lost or stolen cards, and PIN resets. Representatives may also guide customers on program eligibility and troubleshooting card-related problems while providing excellent customer support.

Job description
The Staten Island Workforce1 Career Center is partnering with ShopRite to find qualified candidates for a Customer Service Representative in Staten Island, NY. ShopRite stores are family-owned and operated businesses that are committed to providing exceptional customer service, quality products, and competitive prices. ShopRite believes its associates are its greatest asset and provides training and development opportunities to help employees build successful careers in retail.
The Customer Service Representative serves as a key point of contact for customers and is responsible for ensuring a positive shopping experience. This role involves assisting customers with questions and concerns, processing transactions accurately, maintaining a clean and organized work area, and supporting front-end store operations. Successful candidates will be customer-focused, dependable, and committed to delivering friendly and efficient service.
This position is located in Staten Island, NY.
- Greet customers and provide prompt, courteous service and assistance
- Answer customer questions and provide information about products, services, promotions, and store programs
- Resolve customer concerns and escalate issues when appropriate
- Operate point-of-sale (POS) systems and accurately process payments, refunds, coupons, gift cards, EBT, WIC, and other transactions
- Properly bag customer purchases safely and efficiently
- Maintain clean, organized, and safe customer service and front-end areas
- Support store operations by assisting with restocking, merchandising, and other assigned tasks
- Promote loyalty programs, charitable campaigns, and special promotions
- Follow all company policies, safety procedures, sanitation standards, and applicable regulations
- Previous customer service experience required
- Open availability to work assigned schedules
- Strong communication and interpersonal skills
- Ability to provide prompt, courteous, and professional service to all customers
- Ability to stand for extended periods, including shifts that may exceed eight hours
- Ability to regularly lift, pull, push, and move merchandise weighing up to 25 pounds and occasionally up to 50 pounds
- Ability to work cooperatively as part of a team
- Reliable attendance and punctuality required
- Must be at least 18 years old to operate certain store equipment, including balers, power jacks, hi-los, and slicing machines
USD $17.00 - USD $17.00 /Hr.
About Workforce1
Sourced by ZipRecruiter
Industry
Recruiting and staffing services
Company size
11 - 50 Employees
Headquarters location
New York, NY, US