Houston, TX · On-site
$15 - $18.50/hr
... SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout ... Customer service experience * Effective communication skills * Knowledge of basic math (counting ...
Houston, TX · On-site
$15 - $18.50/hr
... SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout ... Customer service experience * Effective communication skills * Knowledge of basic math (counting ...
Ann Arbor, MI · On-site
$14 - $16/hr
Provides positive, personalized customer service by greeting each customer in a friendly manner per ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Ann Arbor, MI · On-site
$14 - $16/hr
Provides positive, personalized customer service by greeting each customer in a friendly manner per ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Casco, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Casco, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Allen Park, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Allen Park, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Lincoln Park, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Lincoln Park, MI · On-site
$12 - $14/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Wixom, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Wixom, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Warren, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Warren, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Saint Clair Shores, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Saint Clair Shores, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Saint Clair Shores, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Saint Clair Shores, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Ann Arbor, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Ann Arbor, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Leonard, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Leonard, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Dearborn, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Dearborn, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Algonac, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Algonac, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Farmington, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Farmington, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Dearborn Heights, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Dearborn Heights, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Romulus, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Romulus, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
New Haven, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
New Haven, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Roseville, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Roseville, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Romulus, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Romulus, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Trenton, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
Trenton, MI · On-site
$14 - $16/hr
FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...
$8.89 - $9.86
2% of jobs
$9.86 - $10.82
4% of jobs
$10.82 - $11.78
7% of jobs
$12.72 is the 25th percentile. Wages below this are outliers.
$11.78 - $12.74
12% of jobs
$12.74 - $13.70
13% of jobs
The median wage is $14.62 / hr.
$13.70 - $14.66
13% of jobs
$14.66 - $15.63
16% of jobs
$16.19 is the 75th percentile. Wages above this are outliers.
$15.63 - $16.59
15% of jobs
$16.59 - $17.55
12% of jobs
$17.55 - $18.51
5% of jobs
$18.51 - $19.47
2% of jobs
$8
$14
$19
An EBT Customer Service job involves assisting customers who use Electronic Benefit Transfer (EBT) cards for food assistance and other government benefits. Responsibilities include answering inquiries about account balances, transaction issues, lost or stolen cards, and PIN resets. Representatives may also guide customers on program eligibility and troubleshooting card-related problems while providing excellent customer support.
Excelling as an EBT Customer Service representative requires a solid understanding of Electronic Benefit Transfer (EBT) systems, strong communication skills, and a high school diploma or equivalent. Familiarity with call center software, EBT transaction platforms, and secure data management tools is often necessary. Patience, problem-solving ability, and empathy are vital soft skills that help in addressing customer concerns effectively. These qualities are essential because they ensure accurate assistance to vulnerable populations, maintain privacy standards, and support a positive customer experience.
EBT Customer Service representatives often encounter challenges such as addressing complex account issues, assisting clients who may be experiencing stress or frustration, and navigating sensitive personal information securely. Staying up-to-date with program guidelines and maintaining a calm, professional demeanor helps handle these situations effectively. Representatives typically have access to a supportive team and regular training to manage difficult calls and evolving procedures. Developing strong communication and active listening skills further enables successful resolution of customer concerns while providing compassionate service.
Cities with the most Ebt Customer Service job openings:
The most popular types of Ebt Customer Service jobs are:
States with the most job openings for Ebt Customer Service jobs include:
The top searched job categories for Ebt Customer Service jobs are:
$15 - $18.50/hr
Other
This job post has expired today. Applications are no longer accepted.
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others. RESPONSIBILITIES Essential Job Functions:
·Cashier/Checker is responsible for being visible and actively greeting, engaging and assisting customers.
·Cashiers process customer transactions through the check lane quickly, accurately, and efficiently.
·Checkers understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
·Checker needs to understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
·Cashier needs to understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)
·Report pricing discrepancies to the Scan Coordinator.
·Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
·Stay current with present, future, seasonal and special ads.
·Adhere to all food safety regulations and guidelines.
·Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
·Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
·Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
·Adhere to all local, state and federal laws, and company guidelines.
·Ability to work cooperatively in high paced and sometimes stressful environment.
·Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
·Ability to act with honesty and integrity regarding customer and business information.
·Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
·Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
·Must be able to perform the essential functions of this position with or without reasonable accommodation.
QUALIFICATIONS Minimum Position Qualifications:
Customer service experience
Effective communication skills
Knowledge of basic math (counting, addition, and subtraction)
Desired Previous Job Experience:
Customer service experience
Prior experience as a Bagger or Courtesy Clerk
We continuously accept applications for roles like the oneposted. Our team regularly reviews submissions and will contact applicantsshould a position become available that aligns with the applicantsqualifications and our organizational priorities.