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Ebt Customer Service Jobs (NOW HIRING)

Bazco

Cashier/Customer Service Rep

Oakland, MI · On-site

$12 - $14/hr

FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...

Bazco

Cashier/Customer Service Rep

Wixom, MI · On-site

$15 - $17/hr

FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER) Reports To: Manager, Assistant Manager, or ... EBT Training Certification * Follows and complies with all health and sanitation procedures and ...

AM/PM

Customer Service Representative

San Diego, CA

$16/hr

We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Accept EBT and Coupons as applicable. * Resolve customer complaints. * Sell Lottery and Lotto ...

AM/PM

Customer Service Representative

Vista, CA

$16/hr

We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Accept EBT and Coupons as applicable. * Resolve customer complaints. * Sell Lottery and Lotto ...

AM/PM

Customer Service Representative

San Diego, CA

$16/hr

We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Accept EBT and Coupons as applicable. * Resolve customer complaints. * Sell Lottery and Lotto ...

AM/PM

Customer Service Representative

Ramona, CA

$16/hr

We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Accept EBT and Coupons as applicable. * Resolve customer complaints. * Sell Lottery and Lotto ...

Pete's Fresh Market

Customer Service Lead

New Lenox, IL · On-site

$15 - $20/hr

Title Customer Service Lead Pay Grade Non-Exempt Major Department Front End Minor Department ... EBT, cash, check, and debit card purchases. * Sort and return "return to stock" items back to ...

Pete's Fresh Market

Customer Service Lead

Oak Park, IL · On-site

$15 - $20/hr

Title Customer Service Lead Pay Grade Non-Exempt Major Department Front End Minor Department ... EBT, cash, check, and debit card purchases. * Sort and return "return to stock" items back to ...

Pete's Fresh Market

Customer Service Lead

Chicago, IL · On-site

$15 - $20/hr

Title Customer Service Lead Pay Grade Non-Exempt Major Department Front End Minor Department ... EBT, cash, check, and debit card purchases. * Sort and return "return to stock" items back to ...

Pete's Fresh Market

Customer Service Lead

Oak Park, IL · On-site

$15 - $20/hr

Title Customer Service Lead Pay Grade Non-Exempt Major Department Front End Minor Department ... EBT, cash, check, and debit card purchases. * Sort and return "return to stock" items back to ...

Pete's Fresh Market

Customer Service Lead

New Lenox, IL · On-site

$15 - $20/hr

Title Customer Service Lead Pay Grade Non-Exempt Major Department Front End Minor Department ... EBT, cash, check, and debit card purchases. * Sort and return "return to stock" items back to ...

Pete's Fresh Market

Customer Service Lead

Chicago, IL · On-site

$15 - $20/hr

Title Customer Service Lead Pay Grade Non-Exempt Major Department Front End Minor Department ... EBT, cash, check, and debit card purchases. * Sort and return "return to stock" items back to ...

AM/PM

Customer Service Representative

Vista, CA · On-site

$16/hr

Accept EBT and Coupons as applicable. * Resolve customer complaints. * Sell Lottery and Lotto ... Offer customers carry-out service at the completion of transactions as needed. * Cashiers are ...

AM/PM

Customer Service Representative

San Diego, CA · On-site

$16/hr

Accept EBT and Coupons as applicable. * Resolve customer complaints. * Sell Lottery and Lotto ... Offer customers carry-out service at the completion of transactions as needed. * Cashiers are ...

AM/PM

Customer Service Representative

Vista, CA

$16/hr

We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Accept EBT and Coupons as applicable. * Resolve customer complaints. * Sell Lottery and Lotto ...

AM/PM

Customer Service Representative

Ramona, CA

$16/hr

We are seeking Customer Service Representatives for our company. We offer competitive benefits such ... Accept EBT and Coupons as applicable. * Resolve customer complaints. * Sell Lottery and Lotto ...

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Ebt Customer Service information

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How much do ebt customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ebt customer service in the United States is $14.72, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in EBT Customer Service?

Excelling as an EBT Customer Service representative requires a solid understanding of Electronic Benefit Transfer (EBT) systems, strong communication skills, and a high school diploma or equivalent. Familiarity with call center software, EBT transaction platforms, and secure data management tools is often necessary. Patience, problem-solving ability, and empathy are vital soft skills that help in addressing customer concerns effectively. These qualities are essential because they ensure accurate assistance to vulnerable populations, maintain privacy standards, and support a positive customer experience.

What are some common challenges faced by EBT Customer Service representatives, and how can they be managed?

EBT Customer Service representatives often encounter challenges such as addressing complex account issues, assisting clients who may be experiencing stress or frustration, and navigating sensitive personal information securely. Staying up-to-date with program guidelines and maintaining a calm, professional demeanor helps handle these situations effectively. Representatives typically have access to a supportive team and regular training to manage difficult calls and evolving procedures. Developing strong communication and active listening skills further enables successful resolution of customer concerns while providing compassionate service.

What is an EBT Customer Service?

An EBT Customer Service job involves assisting customers who use Electronic Benefit Transfer (EBT) cards for food assistance and other government benefits. Responsibilities include answering inquiries about account balances, transaction issues, lost or stolen cards, and PIN resets. Representatives may also guide customers on program eligibility and troubleshooting card-related problems while providing excellent customer support.

More about Ebt Customer Service jobs
What cities are hiring for Ebt Customer Service jobs? Cities with the most Ebt Customer Service job openings:
What are the most commonly searched types of Ebt Customer Service jobs? The most popular types of Ebt Customer Service jobs are:
What states have the most Ebt Customer Service jobs? States with the most job openings for Ebt Customer Service jobs include:
What job categories do people searching Ebt Customer Service jobs look for? The top searched job categories for Ebt Customer Service jobs are:
Ebt Customer Service jobs near you
Infographic showing various Ebt Customer Service job openings in the United States as of August 2026, with employment types broken down into 40% Full Time, 40% Part Time, and 20% Contract. Highlights an 100% In-person job distribution, with an average salary of $30,613 per year, or $14.7 per hour.

Cashier/Customer Service Rep

Bazco

Oakland, MI • On-site

$12 - $14/hr

Part-time

Re-posted 18 days ago

Job description

JOB DESCRIPTION FOR CONVENIENCE STORE CUSTOMER SERVICE REP (CASHIER)

Reports To: Manager, Assistant Manager, or Shift Leader on duty

Job Summary: You will be responsible for operating the cash register, handling cash and credit transactions, completing daily tasks, and providing excellent customer service, per our Customer Service Agreement.

List of Responsibilities (not limited to):

  • Provides positive, personalized customer service by greeting each customer in a friendly manner per our Customer Service Agreement.
  • Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; stops all other activity when customer service is needed.
  • Maintains knowledge of products, services, and Loyalty program offered by the Company and knows how to complete associated transactions.
  • Adheres to federal, state and local regulations and prohibits the sale of age restricted products to individuals under the minimum age requirement.
  • Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to.
  • Listens and responds to customer requests and follows Customer Service Agreement guidelines.
  • Forwards customer complaints, issues and all information to Management as needed
  • Completes Daily Task list items assigned by Manager
  • Helps ensure equipment is operating correctly and communicates to Management when maintenance is needed or issues arise.
  • Learns and follows applicable policies and procedures including, but not limited to, grooming, cleanliness, uniform policy, eating, drinking and smoking policy and overall professional appearance, as is outlined in the Company Handbook
  • UST Class C Certified
  • EBT Training Certification
  • Follows and complies with all health and sanitation procedures and adheres to safe work practices.
  • Helps ensure proper stock levels, dating and rotation of all food products and supplies.
  • Attends Company required training programs; assists in training fellow store associates on existing and new training programs as needed.
  • Provides suggestions for and actively participates in improving sales, margins and execution of merchandising and marketing programs.
  • Completes other duties as assigned by Management.


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