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Phone Representative Jobs in Hawaii (NOW HIRING)

Servco

Customer Care Representative

Honolulu, HI · On-site

$19.42 - $24.36/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Servco

Customer Care Representative

Honolulu, HI · On-site

$18.85 - $23.65/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Servco

Customer Care Representative

Honolulu, HI

$19.42 - $24.36/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Servco

Customer Care Representative

Honolulu, HI

$18.85 - $23.65/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Servco

Customer Care Representative

Honolulu, HI · On-site

$19.42 - $24.36/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Yim and Yempuku

Be Seen First

Client Service Representative

Honolulu, HI · On-site

$18 - $23/hr

Client Services Representative - Law Firm We are a busy, client-focused law firm seeking a ... Answer and manage a high volume of incoming phone calls in a professional and friendly manner

Hawthorne Machinery Co.

Inside Sales Rep

Waipahu, HI · On-site

$62K/yr

This position serves as the first point of contact for walk-in customers, phone inquiries, and ... The Inside Sales Representative will maintain strong relationships with customers, identify sales ...

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Phone Representative information

See Hawaii salary details

$9

$16

$26

How much do phone representative jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for phone representative in Hawaii is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.98 per hour, depending on experience, location, and employer.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with phone systems or CRM software can be beneficial, and some employers may require training or certification in customer service techniques.

What are popular job titles related to Phone Representative jobs in Hawaii?

For Phone Representative jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Phone Representative jobs in Hawaii look for?

The top searched job categories for Phone Representative jobs in Hawaii are:

What are popular job titles related to Phone Representative jobs in HI?

For Phone Representative jobs in HI, the most frequently searched job titles are:

Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $34,593 per year, or $16.6 per hour.

Customer Care Representative

Servco

Honolulu, HI • On-site

$19.42 - $24.36/hr

Part-time

Re-posted 5 days ago

Job description

At the Servco Customer Care Center, we provide top notch service to our customers. If you have a positive attitude, like to work in a fast-paced environment, and enjoy helping others, this may be the position for you. This part-time Customer Care Representative will work in our centralized call center and assist customers with scheduling appointments for service at our various dealerships across Hawaii.
Learn more about being a Customer Care Representative at Servco at: https://youtu.be/x2u0x29I2Wg
Responsibilities:
  • Answer inbound phone calls in a timely manner during workforce gaps
  • Schedule appointments by phone, accurately identifying and documenting appropriate service and maintenance needs to include coordinating proper transportation needs as requested
  • Conduct various outbound calls to prospective and lapsed customers (scheduled notifications, reschedule missed appointments, marketing lists to promote special offers, etc.)
  • Effectively resolve customer issues or concerns

Requirements:
  • High School Diploma or equivalent education
  • Minimum 2 years of customer service experience
  • Call center and auto service department experience preferred
  • Excellent communication and listening skills
  • Ability to multi-task and stay calm under pressure
  • Basic computer skills and able to type a minimum of 25 wpm
  • Must be flexible to work a part-time schedule Monday through Saturday between the hours of 9:00am - 6:00pm

Customer Service - Call Center Representative - Call Center Agent - Call Center Coordinator
At Servco, we're committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you.
Interested?
Visit www.servco.com/careers to apply online or email us at careers@servco.com.
Equal Opportunity Employer and Drug-Free Workplace
Pay Range: $19.42 - $24.36 per hour

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