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Phone Representative Jobs in Hawaii (NOW HIRING)

Servco

Customer Care Representative

Honolulu, HI · On-site

$18.85 - $23.65/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Servco

Customer Care Representative

Honolulu, HI · On-site

$19.42 - $24.36/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Servco

Customer Care Representative

Honolulu, HI

$18.85 - $23.65/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Servco

Customer Care Representative

Honolulu, HI

$19.42 - $24.36/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Servco

Customer Care Representative

Honolulu, HI · On-site

$18.85 - $23.65/hr

Answer inbound phone calls in a timely manner during workforce gaps * Schedule appointments by ... Representative - Call Center Agent - Call Center Coordinator At Servco, we're committed to ...

Yim and Yempuku

Be Seen First

Client Service Representative

Honolulu, HI · On-site

$18 - $23/hr

Client Services Representative - Law Firm We are a busy, client-focused law firm seeking a ... Answer and manage a high volume of incoming phone calls in a professional and friendly manner

Hawthorne Machinery Co.

Inside Sales Rep

Waipahu, HI

$62K/yr

This position serves as the first point of contact for walk-in customers, phone inquiries, and ... The Inside Sales Representative will maintain strong relationships with customers, identify sales ...

GMS Inc

Customer Service Representative

Honolulu, HI · On-site

$23.08 - $29.38/hr

Customer Service Representative The primary function of a customer service representative is to ... Provide professional phone, face-to-face, and written customer communications. * Greet customers ...

New

Zmana

Customer Success Representative

Honolulu, HI · On-site

Customer Success Representative Z MANA Smart Security - Honolulu, HI We: Z MANA is changing the ... Excellent computer skills and Phone application familiarity Working knowledge of Smart home and ...

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All JobsPhone Representative JobsPhone Representative Jobs in Hawaii

Phone Representative information

See Hawaii salary details

$9

$16

$26

How much do phone representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for phone representative in Hawaii is $16.63, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.98 per hour, depending on experience, location, and employer.

What is a phone representative?

Phone representatives, also known as call center agents or customer service representatives, are professionals who handle incoming and outgoing calls for a company. Their main responsibilities include answering customer inquiries, resolving issues, providing information about products or services, and processing orders or complaints. Phone representatives are trained to communicate clearly, maintain a positive attitude, and ensure customer satisfaction during each interaction. They often use specialized software to log calls and access customer information. This role is essential for businesses that rely on strong customer support and communication.

What are the key skills and qualifications needed to thrive as a phone representative?

To thrive as a Phone Representative, you need strong verbal communication skills, active listening abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and call center technology is typically required. Patience, problem-solving, and a positive attitude are crucial soft skills for handling diverse customer inquiries and resolving issues efficiently. These abilities ensure high customer satisfaction, effective service delivery, and contribute to a positive brand reputation.

What are some common challenges faced by phone representatives, and how can they be managed effectively?

Phone Representatives often encounter challenges such as handling difficult or upset callers, managing high call volumes, and staying focused during repetitive tasks. Effective time management and strong communication skills are essential for maintaining professionalism and resolving issues efficiently. Many organizations provide regular training and support to help representatives improve their conflict resolution abilities and stay motivated. Building rapport with callers and collaborating with team members for complex issues can also contribute to a more positive work experience.

What is the difference between Phone Representative vs Customer Service Representative?

AspectPhone RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote, or in-officeCall centers, retail, or office settings
Industry UsageTelecommunications, sales, supportRetail, tech, banking, support
Common Search IntentJob roles focused on phone communicationCustomer support via phone, email, or chat

Both roles involve assisting customers, often via phone, and require strong communication skills. A Phone Representative typically focuses on handling inbound or outbound calls in call centers or remote settings, often in sales or technical support. Customer Service Representatives may work across various industries, providing support through multiple channels, including phone, email, or chat. While overlapping, Phone Representatives are more specialized in phone-based interactions, whereas Customer Service Representatives may have broader communication responsibilities.

How to become a phone representative?

To become a phone representative, candidates typically need a high school diploma or equivalent and strong communication skills. Customer service experience and familiarity with phone systems or CRM software can be beneficial, and some employers may require training or certification in customer service techniques.

What are popular job titles related to Phone Representative jobs in Hawaii?

For Phone Representative jobs in Hawaii, the most frequently searched job titles are:

What job categories do people searching Phone Representative jobs in Hawaii look for?

The top searched job categories for Phone Representative jobs in Hawaii are:

What are popular job titles related to Phone Representative jobs in HI?

For Phone Representative jobs in HI, the most frequently searched job titles are:

Phone Representative jobs near you
Infographic showing various Phone Representative job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 65% Physical, 1% Hybrid, and 34% Remote job distribution, with an average salary of $34,593 per year, or $16.6 per hour.

Customer Service Representative

Express Employment

Honolulu, HI

$20 - $22/hr

Full-time

Medical, Dental, Vision, PTO

Posted 25 days ago

Job description

Located in Honolulu, HI
Salary: $20.00-$22.00 per hour
Position: Customer Service Representative
Location: Honolulu, HI
Pay Range: $20.00 - $22.00 per hour
Schedule & Training: Flexible hours during hands-on training; multi-day shifts long-term
Express is seeking a full-time Customer Service Representative for a local air freight company. This role manages phone and walk-in client support, coordinates air freight logistics, and completes daily operational tasks. Candidates need strong communication skills and reliability.
Interested? Give us a call today at 808-792-7015 for an immediate interview!
Benefits
  • Medical, dental, vision coverage
  • Paid Time Off
  • Weekly Paychecks
  • Referral Bonuses

Customer Service Representative Essential Duties
  • Handle incoming phone calls and assist walk-in visitors
  • Organize routing schedules and coordinate daily shipments
  • Maintain smooth daily workflows within operations and client support department
  • Learn and apply air transport regulations and security rules
  • Deliver polite and dependable customer service

Customer Service Representative Skills and Knowledge Requirements
  • 1-2 years customer service experience
  • Clear verbal and written communication skills
  • High reliability, strong attention to detail, and ability to follow safety rules
  • Capability to adapt and work efficiently in a fast-paced cargo environment
  • Prior logistics, warehousing, or airline shipping experience preferred
  • Requires security clearance and TSA compliance

How to Apply for our Customer Service Representative opportunity
  • Call our team today at 808-792-7015
  • Email your resume to jobs.honoluluhisrg@expresspros.com
  • Apply to this posting

#HIOFFICE
Express Office: Pearl City
945 Kamehameha Highway
Unit 5
Pearl City, HI 96782
Express Employment Professionals logo

About Express Employment Professionals

Sourced by ZipRecruiter

Express Employment Professionals, based in Oklahoma City, OK, USA, operates in the staffing industry and is renowned for providing robust and reliable staffing solutions. Their official website - expresspros.com - details their variety of services, which include temporary and full-time staffing, human resources services, and professional search. The company was established in 1983 with the aim of helping as many people as possible to find good jobs, and since then, it has grown exponentially, expanding its reach to various domains within the job market.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Oklahoma City, OK, US

Social media

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