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Phone Operator Jobs in Delaware (NOW HIRING)

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Phone Operator information

See Delaware salary details

$9

$17

$25

How much do phone operator jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for phone operator in Delaware is $17.88, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $19.47 per hour, depending on experience, location, and employer.

How to become a phone operator?

A telephone operator dispatches calls on behalf of a company or organization. Often referred to as a phone or switchboard operator, a telephone operator is central to company communication. The phone operator may manage both incoming and outgoing calls and helps to facilitate phone communications between internal members of the company. The minimum education requirement to become a telephone operator is a high school diploma or GED certificate. Secure a job that utilizes your skills in customer relations, data entry, scheduling, and communication for experience. Complete on-the-job training to gain proficiency in company practices and PBX or switchboard operation.

What are the key skills and qualifications needed to thrive as a phone operator, and why are they important?

To thrive as a Phone Operator, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with multi-line phone systems, customer relationship management (CRM) software, and basic computer applications is typically required. Patience, professionalism, and problem-solving skills help operators manage high call volumes and diverse customer inquiries. These competencies are crucial for ensuring efficient information delivery, positive caller experiences, and smooth organizational communication.

What are some common challenges faced by phone operators and how can they be managed effectively?

Phone operators often handle high call volumes, deal with diverse caller needs, and occasionally encounter difficult or distressed individuals. Managing these challenges requires strong communication skills, patience, and the ability to stay calm under pressure. Many organizations provide training and support tools, such as call scripts and escalation protocols, to help operators respond efficiently. Regular team meetings and feedback sessions also help operators stay informed and supported in their roles.

What is the difference between Phone Operator vs Customer Service Representative?

AspectPhone OperatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; communication and problem-solving skills
Work EnvironmentCall centers, reception areas, or front desksCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, hospitality, healthcareRetail, banking, tech support, healthcare
Common Search & ComparisonOften compared for communication roles involving direct phone contactBroader customer interaction roles, including in-person and online

While both roles involve communication via phone, Phone Operators primarily handle direct phone calls, often in a switchboard or reception setting. Customer Service Representatives typically manage a wider range of customer interactions, including calls, emails, and in-person support. The roles overlap in communication skills and work environments but differ in scope and responsibilities.

How much do phone operators make in the US?

In the US, phone operators typically earn a median hourly wage of around $15 to $20, with annual salaries ranging from approximately $30,000 to $40,000. Wages can vary based on experience, location, and the specific employer, and some roles may require customer service skills and familiarity with communication systems.
More about Phone Operator jobs

What are the most commonly searched types of Phone Operator jobs in Delaware?

The most popular types of Phone Operator jobs in Delaware are:

What are popular job titles related to Phone Operator jobs in Delaware?

For Phone Operator jobs in Delaware, the most frequently searched job titles are:

What cities in Delaware are hiring for Phone Operator jobs?

Cities in Delaware with the most Phone Operator job openings:

What are popular job titles related to Phone Operator jobs in DE?

For Phone Operator jobs in DE, the most frequently searched job titles are:

Phone Operator jobs near you
Infographic showing various Phone Operator job openings in Delaware as of August 2026, with employment types broken down into 83% Full Time, 11% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $37,180 per year, or $17.9 per hour.

Waste Water Operator Level C

Millsboro, DE • On-site

Mountaire Farms
Grains, Beans and Livestock Wholesalers • 10K+ employees
Learn more about Mountaire Farmsexternal

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Mountaire Farms rating

7.5

Company rating: 7.5 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

Job description

A Wastewater Level C Operator currently holds a Level I license (May be in process of certification; employment is conditional on passing certification test.) Will have at least one year of acceptable operating experience.  Operates mostly under supervision. 3rd shift Sunday - Thursday 6pm - 6:30am

Duties/Activities Required by Job

  • Supervised Operation of the Water Treatment system
  • Adhere to all safety requirements, including PPE, preventing and reporting unsafe acts and conditions. Lock out Tag out procedures and Process Safety Management related matters.
  • Assists with Compliance Recordkeeping
  • Perform process control lab work
  • Maintenance of wastewater equipment

Educations/Experience Requirements

  • HS Diploma or equivalency
  • 1 year of acceptable operating experience
  • Active WW license Level I; may be scheduled or pending at management discretion.

#LI-TB1

#INDDE

Are you looking for more than just a job? The culture at Mountaire is one of our greatest strengths and most valued assets. We maintain the same core values and family-focused work environment that we've operated with since day one. You will find that your peers, supervisor and team members are genuinely committed to, not only your success, but also working together to provide high-quality products to our customers. We are a service to one another and to our customers, demonstrating operational excellence and outstanding performance.
Mountaire Overview
Mountaire Farms is an agricultural food production and processing company providing work for over 10,000 people at facilities in Arkansas, Delaware, Maryland, Virginia, and North Carolina. Now the fourth largest chicken company in the United States, we are still family owned and fully committed to giving back to the communities where we do business. At Mountaire Farms, our culture is what defines us. It sets us apart from our competition and reinforces what we stand for. Supporting each other, uplifting each other, and helping each other succeed -- that's the Mountaire way! Our vision is to provide growth, stability, and opportunities for our people, our customers, and our communities by profitably delivering wholesome quality chicken.

Total Compensation
Mountaire also offers an amazing total compensation package! A few examples of our benefits that may be offered to you are:  eight paid holidays, Medical Plans with free onsite Health and Wellness Centers, Dental and Vision Programs, Employee Assistance Program for you and your family, Retirement Planning with 401(k),  Profit Sharing, Employee Discounted Chicken Sales, Employee Discounts with partners (Car Purchase, Phone Plans, & Shopping), Tuition Reimbursement and many exciting career development programs!

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