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Call Center Operator Jobs (NOW HIRING)

Kennedy Services

Call Center Operator

Bethesda, MD · On-site

$16.50/hr

We are seeking Call Center Operators to serve as frontline personnel in a government call center environment operating 24 hours a day, 7 days a week. This on-site role is responsible for handling ...

Midland Health

Call Center Operator

Midland, TX

The primary responsibility of the Call Center Operator is to provide the highest quality of customer service to patients at all time. This position performs a variety of duties related to the orderly ...

Finger Lakes Health

Call Center Operator

Geneva, NY · On-site

CALL CENTER OPERATOR Schedule: * Tuesday and Wednesday Evenings 3p-11p * Thursday and Friday Nights 11p-7a FULL TIME 72 HRS/ 2 WEEKS ON SITE - Geneva, NY Under the supervision of the Director of ...

Finger Lakes Health

Call Center Operator

Geneva, NY · On-site

CALL CENTER OPERATOR Schedule: * Tuesday and Wednesday Evenings 3p-11p * Thursday and Friday Nights 11p-7a FULL TIME 72 HRS/ 2 WEEKS ON SITE - Geneva, NY Under the supervision of the Director of ...

Marvin

Call Center Operator

Warroad, MN · On-site

$19 - $22/hr

Job Overview A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the ...

Sun Life Health

CALL CENTER OPERATOR

Casa Grande, AZ

$16.50/hr

Patient Support - Connect, Schedule, and Care! We're looking for a Call Center Operator to do more than answer calls-they schedule appointments, assist patients, and support providers every day. What ...

DK Security, Inc

Call Center Operator

Grand Rapids, MI

$18/hr

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate ...

Marvin

Call Center Operator

Warroad, MN

$19 - $22/hr

A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the appropriate ...

DK Security, Inc

Call Center Operator

Grand Rapids, MI · On-site

$18/hr

Call Center Operator SCOPE: Command Center Operators are an integral part of DK's team! They are responsible for providing effective, 24 hour/day, 7 days/week, 365 days/year, support to our corporate ...

Marvin

Call Center Operator

Warroad, MN

$19 - $22/hr

Job Overview A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the ...

Marvin

Call Center Operator

Warroad, MN · On-site

$19 - $22/hr

Job Overview A Call Center Operator supports customers by interacting with them over the phone in order to ensure smooth transactions. You will answer customer questions and direct them to the ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies! We ...

Precision Opinion

Call Center Operator

Las Vegas, NV

$14 - $22.35/hr

CALL CENTER FOR MARKET RESEARCH amp; DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies!

Great Lakes Bay

Call Center Operator

Saginaw, MI · On-site

Responsible for following Call Center procedures and protocols. * Serves as liaison between the public and GLBHC's site personnel. MARGINAL JOB DUTIES * Fills in for other staff as needed and ...

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Call Center Operator information

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How much do call center operator jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for call center operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are call center operators?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

How can I make 2000 a week working from home?

A call center operator can potentially earn $2,000 a week by working full-time, handling high call volumes, and possibly earning performance-based bonuses or commissions. Developing strong communication skills, familiarity with customer service tools, and working flexible hours can help increase earnings, but reaching this level typically requires experience and sometimes additional certifications.

What are some common challenges faced by Call Center Operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What does a call center operator do?

A call center operator handles inbound and outbound customer calls to provide information, resolve issues, and support sales or service inquiries. They use communication skills, often work with computer systems and customer databases, and may follow scripts or protocols to ensure consistent service. The role typically requires good listening skills, patience, and the ability to manage multiple calls efficiently.

What are the key skills and qualifications needed to thrive as a Call Center Operator, and why are they important?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

What jobs pay 4000 a week without a degree?

For a Call Center Operator, earning $4,000 a week typically requires advanced experience, high-level management roles, or specialized skills such as sales or technical support. Most entry-level call center jobs pay hourly wages that amount to less than this weekly, but senior or supervisory positions can reach higher earnings with overtime or bonuses.
More about Call Center Operator jobs
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What states have the most Call Center Operator jobs? States with the most job openings for Call Center Operator jobs include:
What job categories do people searching Call Center Operator jobs look for? The top searched job categories for Call Center Operator jobs are:
What are popular job titles related to Call Center Operator jobs? For Call Center Operator jobs, the most frequently searched job titles are:
Call Center Operator jobs near you
Infographic showing various Call Center Operator job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.

Call Center Operator

Hawai'i Island Community Health Center

Hilo, HI • On-site

$18.96 - $22.31/hr

Full-time

Re-posted 8 days ago

Job description

Join Our Team as a Call Center Operator!

Are you passionate about providing excellent customer service and making a difference in your community? Hawaii Island Community Health Center is looking for a dedicated Call Center Operator to join our team!

Position Summary:

As a Call Center Operator, you will play a crucial role in ensuring smooth communication within our clinic. Under the general direction of the Director of Patient Services and direct supervision of the Call Center Manager, you will manage a multi-line switchboard, greet callers, answer questions, route calls, and provide professional and courteous customer service.

Key Responsibilities:

  • Answer a high volume of inbound calls promptly and courteously.
  • Screen calls and connect callers to the appropriate departments or individuals.
  • Provide general information about our programs, functions, and services.
  • Assist with scheduling, rescheduling, canceling, and confirming clinic appointments.
  • Forward calls requesting referrals, medication refills, lab test orders, and results to the appropriate departments.
  • Maintain daily records of patient calls and encounters.
  • Ensure customer satisfaction by maintaining a positive, empathetic, and professional attitude.
  • Communicate effectively with callers/patients, actively listening and facilitating access to services or resolution of complaints.
  • Register new patients and update registration information for existing patients.
  • Collect and update personal, demographic, health, and insurance information accurately in the patient’s chart.
  • Follow department protocols in handling difficult, angry, or disruptive callers.
  • Participate in ongoing customer service, telephone, and software skills training.

Requirements:

  • High School graduate or GED certificate with six months to one year of related experience and/or training; OR any equivalent combination of experience, training, and/or education.
  • Basic knowledge of general office procedures including filing, copying, and faxing.
  • Ability to use a computer to enter patient data and retrieve information.
  • Ability to work on multiple tasks within established deadlines.
  • Ability to work under the direction of a Manager and follow instructions.
  • Initiative to resolve patient concerns and problems.
  • Strong communication skills to interact effectively with diverse groups of people, including staff, providers, and patients.
  • Sensitivity to the multicultural nature of the service area population; may be required to communicate in another language.

Why Join Us?

At Hawaii Island Community Health Center, we are committed to providing high-quality healthcare services to our community. Join our team and be part of a supportive and dynamic environment where you can grow professionally and make a meaningful impact.

Apply Today!

If you are ready to take on this rewarding role, please submit your application and resume. We look forward to welcoming you to our team!