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Call Center Operator Jobs (NOW HIRING)

Our Call Center Representatives are often the first point of contact for new and existing patient scheduling and any related issues, so we are interested in hiring individuals with a commitment to ...

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted ...

... the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written ...

* We have several openings for a part-time CALL CENTER OPERATOR position. * Location : Cleveland Clinic - Marymount - 12300 McCracken Rd, Garfield Heights, OH 44125. Note: online applications accepted ...

Primarily responsible for the daily operation of the 24-hours, seven day-a-week, computerized Palomar Health call center. Provides information, directs calls, calls codes and alarms, and records ...

Primarily responsible for the daily operation of the 24-hours, seven day-a-week, computerized Palomar Health call center. Provides information, directs calls, calls codes and alarms, and records ...

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Call Center Operator information

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How much do call center operator jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for call center operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is the highest paying call center job?

The highest paying call center jobs typically involve supervisory, managerial, or specialized roles such as call center managers, operations directors, or technical support managers, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, industry experience, and sometimes certifications, with salaries varying based on company size and location.

What are call center operators?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

How can I make 2000 a week working from home?

A call center operator can potentially earn $2,000 a week by working full-time, handling high call volumes, and possibly earning performance-based bonuses or commissions. Developing strong communication skills, familiarity with customer service tools, and working flexible hours can help increase earnings, but reaching this level typically requires experience and sometimes additional certifications.

What are some common challenges faced by Call Center Operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What does a call center operator do?

A call center operator handles inbound and outbound customer calls to provide information, resolve issues, and support sales or service inquiries. They use communication skills, often work with computer systems and customer databases, and may follow scripts or protocols to ensure consistent service. The role typically requires good listening skills, patience, and the ability to manage multiple calls efficiently.

What are the key skills and qualifications needed to thrive as a Call Center Operator, and why are they important?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

What jobs pay 4000 a week without a degree?

For a Call Center Operator, earning $4,000 a week typically requires advanced experience, high-level management roles, or specialized skills such as sales or technical support. Most entry-level call center jobs pay hourly wages that amount to less than this weekly, but senior or supervisory positions can reach higher earnings with overtime or bonuses.
More about Call Center Operator jobs
What cities are hiring for Call Center Operator jobs? Cities with the most Call Center Operator job openings:
Who are the top companies hiring for Call Center Operator jobs? The top employers for Call Center Operator jobs are:
What states have the most Call Center Operator jobs? States with the most job openings for Call Center Operator jobs include:
What job categories do people searching Call Center Operator jobs look for? The top searched job categories for Call Center Operator jobs are:
Infographic showing various Call Center Operator job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.
Call Center Operator FT

Full-time

Posted 8 days ago


Table Mountain Casino Resort rating

5.5

Company rating: 5.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

128th of 148 rated casinos


Job description

Under general direction from the Call Center Operator, accepts incoming calls to the casino in a prompt, courteous, and professional manner; provides information to the caller or directs the call to the appropriate destination.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
Essential Duties & Responsibilities:
  • Follow AAA 4 Diamond standards on phone etiquette.
  • Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
  • Takes and delivers messages or transfers call to voice mail when appropriate personnel are unavailable.
  • Provides information regarding hours, events and promotions to the general public.
  • Maintains an accurate call log.
  • Projects a friendly and professional image to the customer.
  • Maintains files of correspondence, records and other materials with minimal supervision.
  • Maintains and operates office machines, equipment, and computers. Performs or coordinates general maintenance and repair.
  • Maintains inventory of office supplies including applications and other employment forms.
  • Receives, sorts, logs, and routes mail.
  • Attends and participates in regularly scheduled staff meetings.
  • Maintains confidentiality of all privileged information.
  • Contributes to a team effort and accomplishes related results as required.
  • Answers all telephones in a knowledgeable and professional manner.
  • Page guests over Public Announcement system when requested.
  • Process all reservation requests, changes, and cancellations.
  • Relay required vehicle and department information over radio.
  • Assist all departments with general clerical tasks.
  • Maintain complete knowledge of all TMCR facilities and services.
  • Provide a professional level of guest service to both internal and external guests.
  • Utilize professional discretion and judgment with regard to company information.
  • Maintain a high level of confidentiality.
  • Ability to work a flexible schedule (available for morning, mid, evening, and night shifts, weekends/holidays as required.

• Follows applicable TMCR company policies and procedures including Hotel Operation policies and procedures.
  • Performs other duties as required.

Direct Reports: Call Center Operators.
Access to Sensitive Areas: Hotel storage areas, email access and all sensitive areas when accompanied with authorization.
Signatory Authority:All related Call Center forms and related forms with the authorization of Hotel Management.
Minimum Qualifications:
High School Diploma or equivalent required, unless waived by Human Resources Management. Previous experience with multiple phone lines and 2-way radio preferred. Previous hospitality (casino, hotel, reservations, front desk, or guest service) experience preferred. Must be computer literate and possess a friendly demeanor. Must be computer literate and possess a friendly demeanor. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
Knowledge, Skills and Abilities:
  • Knowledge of proper spelling, grammar, punctuation, and basic arithmetic.
  • Skill in operating a multi-telephone line system.
  • Ability to operate various word-processing, spreadsheets, and database software programs in a Windows environment, specifically Word, Excel, Access and PowerPoint.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
  • Ability to maintain confidentiality.
  • Ability to establish and maintain professional relationships with co-workers at all levels.
  • Ability to work independently and meet strict time lines.

Physical Demands:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee is regularly required to stand, walk, sit, use hand to finger, handle or feel objects, tools or controls, and reach with hands and arms. The employee frequently lifts and/or moves up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, color vision, and the ability to adjust focus.
Work Environment:
While performing the duties of this position, the work environment is noisy and employee will work indoors and occasionally outdoors (exposed to weather conditions). Additionally, the employee will be exposed to cigarette smoke.
Must be able to work Nights, Weekends, and Holidays

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