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Call Center Operator Jobs (NOW HIRING)

Burjline Builders

Remote Call Center Operator

Remote Call Centre Operator Northeastern Air Quality is seeking a diligent and professional Remote Call Centre Operator to join our dedicated team. As the first point of contact for our residential ...

kgs

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Koniag

Call Center Operator (Days)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Koniag, Inc.

Call Center Operator (Days)

Nashville, TN · On-site

$14.50 - $21/hr

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Koniag, Inc.

Call Center Operator (Nights)

Nashville, TN · On-site

$15 - $20/hr

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Koniag

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies. We ...

Precision Opinion

Call Center Operator

Las Vegas, NV · On-site

$14 - $22.35/hr

CALL CENTER FOR MARKET RESEARCH & DATA COLLECTION - NO SELLING INVOLVED. Precision Opinion is a leading market research company collecting data by phone for a variety of state and federal studies. We ...

kgs

Call Center Operator (Nights)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

kgs

Call Center Operator (Days)

Nashville, TN · On-site

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

kgs

Call Center Operator (Days)

Nashville, TN

The Call Center Operator will serve as the first point of contact for support, providing frontline assistance and customer service via phone, email, chat, and ticketing systems. This individual will ...

HCA Healthcare

Call Center Operator PRN

Pensacola, FL · On-site

Do you have the PRN career opportunities as a Call Center Operator PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida West Hospital which is part of ...

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Call Center Operator information

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How much do call center operator jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for call center operator in the United States is $20.41, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $25.96 per hour, depending on experience, location, and employer.

What is a call center operator?

Call center operators are professionals who handle incoming or outgoing customer communications for a company, usually via phone, but sometimes including email, chat, or social media. They help customers by answering questions, resolving complaints, processing orders, or providing technical support. Operators often follow scripts to ensure consistent service and may use specialized software to log interactions. This role requires strong communication skills, patience, and the ability to work in a fast-paced environment.

What are the key skills and qualifications needed to thrive as a call center operator?

To thrive as a Call Center Operator, you need strong verbal communication skills, active listening, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer proficiency is often required. Patience, resilience under pressure, and a customer-focused attitude help operators excel in fast-paced environments. These skills ensure efficient issue resolution, high customer satisfaction, and effective team collaboration in customer support settings.

What are some common challenges faced by call center operators, and how can they be managed effectively?

Call Center Operators often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining accuracy while multitasking. Effective time management, active listening skills, and regular training on conflict resolution can help operators manage these challenges. Many call centers also provide support through team leaders and peer collaboration, ensuring operators have guidance and resources when dealing with complex situations. Additionally, using call management software and taking scheduled breaks can help maintain performance and reduce stress.

What is the difference between Call Center Operator vs Customer Service Representative?

AspectCall Center OperatorCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, inbound/outbound callsCustomer service departments, various industries
Employer & IndustryTelecom, tech, retail, financeRetail, banking, healthcare, tech
Search & Comparison IntentOften compared for call handling rolesBroader customer interaction roles

While both roles involve customer interaction, Call Center Operators primarily handle inbound and outbound calls within call centers, focusing on specific tasks like inquiries or support. Customer Service Representatives may work in various settings, providing broader customer support across multiple channels. The roles overlap in skills and training but differ mainly in scope and work environment.

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What states have the most Call Center Operator jobs?

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What are popular job titles related to Call Center Operator jobs?

For Call Center Operator jobs, the most frequently searched job titles are:

Call Center Operator jobs near you
Infographic showing various Call Center Operator job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $42,460 per year, or $20.4 per hour.

Remote Call Center Operator

Remote

Burjline Builders
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Job description

Remote Call Centre Operator

Northeastern Air Quality is seeking a diligent and professional Remote Call Centre Operator to join our dedicated team. As the first point of contact for our residential and commercial clients, you will play a crucial role in delivering exceptional customer service and support. The ideal candidate will be an excellent communicator, highly organised, and passionate about helping clients understand and improve their air quality. This is a fully remote position for candidates based in the United States, offering an opportunity to contribute to a company focused on creating healthier environments.

Responsibilities

  • Answering incoming calls and emails from new and existing clients in a professional and courteous manner.
  • Providing detailed information about our air quality testing, assessment, and environmental consulting services.
  • Scheduling and managing appointments for our team of technicians and consultants.
  • Accurately recording client information, service requests, and communication logs in our CRM system.
  • Resolving customer enquiries and issues efficiently or escalating them to the appropriate department when necessary.
  • Following established communication protocols and scripts to ensure consistent and high-quality service delivery.
  • Maintaining a comprehensive knowledge of the company's services and standards.

Qualifications

  • Proven experience in a call centre, customer service, or a similar client-facing role.
  • Exceptional verbal and written communication skills with a professional telephone manner.
  • Strong active listening, problem-solving, and interpersonal skills.
  • Proficiency in using CRM software and standard office applications.
  • A high degree of self-discipline and the ability to work independently in a remote setting.
  • Access to a quiet, dedicated home office space and a reliable, high-speed internet connection.
  • A genuine interest in environmental health and air quality is highly desirable.
  • Must be legally authorised to work in the United States.

Apply