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Call Center Specialist Jobs (NOW HIRING)

Call Center Specialist

Asheville, NC

$15.75 - $19.75/hr

Call Center Specialist Opportunity in the Blue Ridge Region EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across ...

Call Center Specialist

Greensboro, NC · On-site

$16.25 - $20.25/hr

Join EmergeOrtho as a Call Center Specialist - Hiring Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

Call Center Specialist

Athens, AL · On-site

$14.25 - $17.75/hr

Call Center Specialist The Orthopaedic Center is looking for a highly motivated Call Center Specialist. This opening is a full-time position averaging 40 hours per week. The Call Center Specialist ...

New

Call Center Specialist

Greensboro, NC

$16.25 - $20.25/hr

Join EmergeOrtho as a Call Center Specialist - Hiring Immediately! EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 20 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

Call Center Specialist

Rapid City, SD · On-site

$17.79 - $21.58/hr

Primary Location Rapid City, SD USA Department CS Patient Call Center Scheduled Weekly Hours 40 Starting Pay Rate Range $17.79 - $21.58 Call Center Specialist I $17.79-$20.45, Call Center Specialist ...

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Call Center Specialist information

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$11

$18

$25

How much do call center specialist jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center specialist in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $16.11 and $20.19 per hour, depending on experience, location, and employer.

What qualifications do I need to work at a call center specialist?

To work as a call center specialist, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential; some roles may require familiarity with specific customer service software or certifications in customer service. Prior experience in customer support can be advantageous but is not always required.

What are the key skills and qualifications needed to thrive as a call center specialist?

To thrive as a Call Center Specialist, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center telephony systems, and sometimes certifications like the Certified Customer Service Professional (CCSP) are valuable. Patience, active listening, and resilience are essential soft skills for handling diverse customer interactions and maintaining professionalism under pressure. These skills ensure efficient issue resolution, high customer satisfaction, and contribute to the overall success of the organization.

How do you get a call center specialist job with no experience?

To get a call center specialist job with no experience, focus on developing strong communication and customer service skills, which are essential for the role. Entry-level positions often require a high school diploma or equivalent and may provide on-the-job training, so highlighting your interpersonal skills and willingness to learn can improve your chances of being hired.

What does a call center specialist do?

A call center specialist handles customer inquiries, provides information, and resolves issues over phone, email, or chat. They use communication skills and may utilize customer service software to assist clients efficiently and professionally.

What is a call center specialist?

Call Center Specialists are professionals who handle incoming and outgoing customer calls for a company or organization. They assist customers by answering questions, resolving issues, processing orders, and providing product or service information. These specialists often work in fast-paced environments, using communication and problem-solving skills to ensure customer satisfaction. Their role is essential for maintaining positive customer relationships and supporting business operations.

How does a call center specialist typically collaborate with other departments to resolve customer issues?

Call Center Specialists often work closely with departments such as technical support, billing, and sales to ensure customer inquiries are fully resolved. When a customer's issue requires expertise outside the agent's scope, the specialist coordinates with the relevant team, shares detailed notes, and may follow up to ensure a timely solution. This cross-departmental collaboration is crucial for providing seamless customer service and often involves using internal communication tools and CRM systems. Developing strong communication skills and building rapport with colleagues in other departments can greatly enhance a specialist's effectiveness.
More about Call Center Specialist jobs
What cities are hiring for Call Center Specialist jobs? Cities with the most Call Center Specialist job openings:
What are the most commonly searched types of Call Center Specialist jobs? The most popular types of Call Center Specialist jobs are:
Who are the top companies hiring for Call Center Specialist jobs? The top employers for Call Center Specialist jobs are:
What states have the most Call Center Specialist jobs? States with the most job openings for Call Center Specialist jobs include:
Infographic showing various Call Center Specialist job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $38,326 per year, or $18.4 per hour.

Call Center Specialist

EmergeOrtho

Asheville, NC

$15.75 - $19.75/hr

Full-time

Medical, Dental, Vision

Re-posted 28 days ago


EmergeOrtho rating

6.7

Company rating: 6.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

532nd of 887 rated healthcare providers


Job description

Care Starts with You! Call Center Specialist Opportunity in the Blue Ridge Region

EmergeOrtho is committed to being the trusted leader in innovative, quality-focused comprehensive musculoskeletal care. With offices across North Carolina, our Blue Ridge region is currently seeking a Call Center Specialist at our McDowell Street office. Our Call Center Specialist position manages all incoming calls and directs them appropriately. The Call Center Specialist's responsibility is to schedule and reschedule services and assist with related administrative tasks.

Why Join EmergeOrtho?

  • Hiring Immediately - Start your journey with us right away!
  • Great Team - Be part of a collaborative, patient-focused team
  • Excellent Benefits - Comprehensive health, dental, vision, and more

Who Should Apply?

If you're a strong communicator, enjoy helping others, and excel in a high-energy environment, we want to hear from you! Whether you have prior call center experience or are looking to grow in a healthcare setting, this is your opportunity to be part of something meaningful. Apply today and help shape the future of orthopedic care - one call at a time!


What EmergeOrtho employees say

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About EmergeOrtho

Sourced by ZipRecruiter

Our Mission Drives Us EmergeOrtho is committed to being the trusted leader in innovative, quality-focused, comprehensive musculoskeletal care. This foundational focus motivates us daily. Our Culture Balances Us Many employers talk about work/life balance. We put it into action. The retention rate of our staff is excellent, speaking volumes about employee satisfaction. Not only do our providers find it professionally stimulating to stay up to date on surgical techniques, nonsurgical treatments, and state-of-the-art equipment—they express overwhelming contentment with the lifestyle they enjoy in their nonworking hours. See how we make working here meaningful and fun.

Company size

1,001 - 5,000 Employees

Headquarters location

Durham, NC, US

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