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Outbound Dispatcher Jobs (NOW HIRING)

R+L Carriers

Outbound Clerk

Sauget, IL · On-site

$18.76/hr

Outbound Dispatch Clerk, Starting at $18.76/hr. Full-Time, Monday - Friday 7:00 PM to 3:30 AM PTO available after the first 90 calendar days of employment and enjoy an excellent benefits package that ...

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How much do outbound dispatcher jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for outbound dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges outbound dispatchers face when coordinating deliveries, and how can they effectively address them?

Outbound Dispatchers often encounter challenges such as last-minute schedule changes, unexpected traffic delays, and communication gaps between drivers and clients. To address these, it’s important to stay organized using dispatch software, maintain clear channels of communication, and be adaptable when prioritizing routes or reallocating resources. Building strong relationships with drivers and keeping up-to-date with industry technology can help anticipate issues and ensure timely deliveries, making the role both dynamic and rewarding for problem-solvers.

Is it hard to get hired as an outbound dispatcher?

Getting hired as an outbound dispatcher can vary depending on experience, communication skills, and familiarity with dispatching software. Employers often look for candidates with a valid driver's license, organizational skills, and the ability to handle fast-paced environments. While some positions may require prior experience or certifications, entry-level roles are also available for those with relevant skills and a strong work ethic.

What disqualifies you from being an outbound dispatcher?

Disqualifications for an outbound dispatcher typically include a lack of valid driver's licenses, poor communication skills, inability to handle stressful situations, or a criminal record that affects trustworthiness. Additionally, failing to meet the minimum age requirement or lacking relevant experience or certifications can also disqualify candidates.

What is an outbound dispatcher?

Outbound dispatchers are professionals responsible for coordinating and managing the scheduling and dispatching of vehicles, drivers, or shipments from a central location to their destinations. They ensure that deliveries or services are dispatched efficiently, communicate with drivers, monitor progress, and resolve issues that may arise en route. Outbound dispatchers play a key role in logistics, transportation, and service industries, helping to maintain timely and organized operations.

What are the key skills and qualifications needed to thrive as an outbound dispatcher, and why are they important?

To thrive as an Outbound Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent education. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These skills ensure efficient coordination of logistics, timely deliveries, and effective communication between drivers and customers.

What is the difference between Outbound Dispatcher vs Inbound Dispatcher?

AspectOutbound DispatcherInbound Dispatcher
Primary RoleCoordinates and schedules outgoing deliveries or servicesManages incoming calls and customer inquiries
Work EnvironmentField operations, transportation, logisticsCustomer service centers, call centers
Required SkillsRouting, scheduling, communicationCustomer communication, problem-solving
CertificationsMay require CDL or logistics certificationsCustomer service or call center training

Outbound Dispatchers focus on planning and coordinating outgoing deliveries, while Inbound Dispatchers handle incoming customer inquiries. Both roles require strong communication skills, but their work environments and daily tasks differ significantly. Understanding these differences helps employers and job seekers find the right fit in logistics and customer service industries.

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What job categories do people searching Outbound Dispatcher jobs look for?

The top searched job categories for Outbound Dispatcher jobs are:

Outbound Dispatcher jobs near you
Infographic showing various Outbound Dispatcher job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Staff, Product Manager - Automated Outbound Dispatch

Walmart

Bentonville, AR

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Walmart rating

6.0

Company rating: 6.0 out of 10

Based on 22,421 frontline employees who took The Breakroom Quiz

25th of 39 rated national retailers

Job description

Position Summary...We are seeking a Staff Product Manager to lead the strategy and execution of outbound dispatch capabilities across our automation ecosystem. This role owns the critical transition between automated fulfillment operations and the drivers and customers who depend on them, creating a reliable, efficient, and scalable outbound flow that improves operational performance, driver productivity, and customer experience. Success requires strong product leadership, systems
thinking, technical fluency, and the ability to influence cross-functional teams across engineering, automation, transportation, operations, design, analytics, and field leadership.What you'll do...Own the outbound dispatch product strategy
Define the long-term product vision, strategy, and roadmap.
Establish end-to-end order flow from automation through customer handoff.
Translate operational challenges into scalable product capabilities.
Balance customer, driver, operations, transportation, and automation priorities.
Build business cases and investment recommendations.
Improve the automation-to-driver handoff
Ensure orders are complete, accurate, staged, and ready for drivers.
Reduce driver wait time, dwell time, search time, and loading friction.
Improve synchronization between automation, dispatch, and transportation.
Define exception-management capabilities.
Provide clear operational visibility throughout the handoff.
Protect the customer experience
Optimize dispatch decisions for delivery commitments, freshness, and quality.
Partner with customer-facing teams on accurate order status.
Identify failure modes and develop proactive recovery capabilities.
Lead discovery, execution, and iteration
Lead products from discovery through launch and optimization.
Partner across engineering, automation, transportation, operations, design, and analytics.
Define requirements, dependencies, success metrics, and operational readiness.
Resolve cross-system dependencies and drive trade-off decisions.
Use data to guide product decisions
Build metrics, dashboards, and instrumentation.
Analyze operational performance and identify investment opportunities.
Define KPIs and validate solutions through pilots and experiments.
Drive continuous improvement using data and SQL.
What We're Looking For
Proven product leader who turns ambiguity into scalable strategies and roadmaps.
Strong execution skills with experience leading large cross-functional initiatives.
Deep expertise in supply chain, fulfillment, automation, and transportation technologies.
Technical fluency with APIs, integrations, system architecture, and operational constraints.
Data-driven mindset using KPIs, dashboards, analytics, and customer insights.
AI-first approach focused on measurable business outcomes.
Experience owning complex product strategies across interconnected systems. Excellent communication and stakeholder management skills.
Bachelor's degree (Master's/MBA preferred) and 5+ years of relevant experience.
What Success Looks Like
Define a compelling vision for automated outbound dispatch.
Connect operational and technical workflows into a scalable strategy.
Build trusted partnerships across engineering, operations, and automation.
Anticipate risks before they impact launches or customers.
Improve efficiency, reliability, cost, and customer experience.
Scale reusable product capabilities across fulfillment platforms.
Embed AI into product development and delivery.
Raise the bar for product management excellence. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- StockMinimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, engineering, or related area and 7 years' experience in product management. Option 2: 9 years' experience in product management or related area.Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Computer Science, Engineering, Business Administration, or related area and 6 years' experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.Primary Location...802 Respect Dr, Bentonville, AR 72716, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

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About Walmart

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From our humble beginnings as a small discount retailer in Rogers, Ark., Walmart has opened thousands of stores in the U.S. and expanded internationally. Through innovation, we're creating a seamless experience to let customers shop anytime and anywhere online and in stores. We are creating opportunities and bringing value to customers and communities around the globe. Walmart operates approximately 10,500 stores and clubs in 19 countries and eCommerce websites. We employ 2.1 million associates around the world — nearly 1.6 million in the U.S. alone.

Industry

Retail and transportation and warehousing

Company size

10,000+ Employees

Headquarters location

Bentonville, AR, US

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