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Outbound Dispatcher Jobs (NOW HIRING)

RATP DEV USA

Dispatcher

Tavares, FL · On-site

$17/hr

Initiate all outbound calls to the city connect and access * Troubleshoot and resolve potential ... Dispatcher * Vacation * Sick time * Life & Accident Insurance * Medical, Dental, and Vision ...

RATP Dev USA

Dispatcher

Tavares, FL · On-site

Initiate all outbound calls to the city connect and access * Troubleshoot and resolve potential ... Dispatcher * Vacation * Sick time * Life & Accident Insurance * Medical, Dental, and Vision ...

Creative MultiCare

Dispatcher

Stockbridge, GA · On-site

Creative MultiCare is looking to hire a full-time Dispatcher Service Representative in INSERT. No ... Manage a large amount of inbound and outbound calls in a timely manner * Identify customers' needs ...

Creative MultiCare, LLC

Dispatcher

Stockbridge, GA · On-site

Creative MultiCare is looking to hire a full-time Dispatcher Service Representative in INSERT. No ... Manage a large amount of inbound and outbound calls in a timely manner * Identify customers' needs ...

RATP DEV USA

Dispatcher

Raleigh, NC · On-site

Description Our dispatchers are critical to the operations of our business. They are the lifeline ... Initiate all outbound calls to the city connect and access * Troubleshoot and resolve potential ...

Pinnacle Logistics

Dispatcher

El Paso, TX · On-site

Obtaining back-haul freight and dispatching OTR drivers ... Directing inbound and outbound logistics operations, such as transportation and warehouse ...

southerncarlson

Dispatcher

Miami, FL · On-site

Dispatcher Location: Fort Lauderdale WHAT YOU'LL BE DOING As a Dispatcher , you will play a vital ... Coordinating and scheduling inbound vendor deliveries and outbound customer orders using our ...

southerncarlson

Dispatcher

Fort Lauderdale, FL · On-site

Dispatcher Location: Fort Lauderdale WHAT YOU'LL BE DOING As a Dispatcher , you will play a vital ... Coordinating and scheduling inbound vendor deliveries and outbound customer orders using our ...

Acadian Ambulance Service

Dispatcher

Dallas, TX · On-site

Direct inbound and outbound telephone calls to appropriate departments, internal and external. This position is located in Dallas, but will be dispatching the Austin, TX tower. DUTIES AND ...

Agri-Cycle Energy LLC

Dispatcher

South Portland, ME · On-site

... Dispatcher role. We pride ourselves on providing superior service for our customers while ... Handling inbound and outbound customer phone calls as needed * Manage and coordinate resources ...

Greenbush Logistics Inc

Dispatcher

Conyers, GA

Assists Terminal Manager in daily dispatch duties- including planning trucks both inbound and outbound, scheduling delivery appointments where applicable, assisting in assigning carrier loads ...

Acadian Ambulance Service

Dispatcher

Baton Rouge, LA · On-site

Receive and dispatch emergency requests for ground and air ambulance responses: direct inbound and outbound telephone calls to appropriate departments, internal and external. EQUIPMENT: Computers ...

Independent Oh Logistics Llc

Dispatcher

Tiffin, OH · On-site

$48K - $65K/yr

Updates inbound and outbound orders in dispatch program. * Responds promptly to driver inquiries regarding, but not limited to, breakdowns, directions, product count discrepancies. * Monitors drivers ...

RATP DEV USA

Dispatcher

North Charleston, SC · On-site

$30/hr

Initiate all outbound calls to the city connect and access. * Troubleshot and resolve potential ... Minimum of two (2) years of dispatching experience required * Must have a valid South Carolina ...

Independent Oh Logistics Llc

Dispatcher

Tiffin, OH · On-site

$48K - $65K/yr

Updates inbound and outbound orders in dispatch program. * Responds promptly to driver inquiries regarding, but not limited to, breakdowns, directions, product count discrepancies. * Monitors drivers ...

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Outbound Dispatcher information

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How much do outbound dispatcher jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for outbound dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

What are some common challenges outbound dispatchers face when coordinating deliveries, and how can they effectively address them?

Outbound Dispatchers often encounter challenges such as last-minute schedule changes, unexpected traffic delays, and communication gaps between drivers and clients. To address these, it’s important to stay organized using dispatch software, maintain clear channels of communication, and be adaptable when prioritizing routes or reallocating resources. Building strong relationships with drivers and keeping up-to-date with industry technology can help anticipate issues and ensure timely deliveries, making the role both dynamic and rewarding for problem-solvers.

Is it hard to get hired as an outbound dispatcher?

Getting hired as an outbound dispatcher can vary depending on experience, communication skills, and familiarity with dispatching software. Employers often look for candidates with a valid driver's license, organizational skills, and the ability to handle fast-paced environments. While some positions may require prior experience or certifications, entry-level roles are also available for those with relevant skills and a strong work ethic.

What disqualifies you from being an outbound dispatcher?

Disqualifications for an outbound dispatcher typically include a lack of valid driver's licenses, poor communication skills, inability to handle stressful situations, or a criminal record that affects trustworthiness. Additionally, failing to meet the minimum age requirement or lacking relevant experience or certifications can also disqualify candidates.

What is an outbound dispatcher?

Outbound dispatchers are professionals responsible for coordinating and managing the scheduling and dispatching of vehicles, drivers, or shipments from a central location to their destinations. They ensure that deliveries or services are dispatched efficiently, communicate with drivers, monitor progress, and resolve issues that may arise en route. Outbound dispatchers play a key role in logistics, transportation, and service industries, helping to maintain timely and organized operations.

What are the key skills and qualifications needed to thrive as an outbound dispatcher, and why are they important?

To thrive as an Outbound Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent education. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These skills ensure efficient coordination of logistics, timely deliveries, and effective communication between drivers and customers.

What is the difference between Outbound Dispatcher vs Inbound Dispatcher?

AspectOutbound DispatcherInbound Dispatcher
Primary RoleCoordinates and schedules outgoing deliveries or servicesManages incoming calls and customer inquiries
Work EnvironmentField operations, transportation, logisticsCustomer service centers, call centers
Required SkillsRouting, scheduling, communicationCustomer communication, problem-solving
CertificationsMay require CDL or logistics certificationsCustomer service or call center training

Outbound Dispatchers focus on planning and coordinating outgoing deliveries, while Inbound Dispatchers handle incoming customer inquiries. Both roles require strong communication skills, but their work environments and daily tasks differ significantly. Understanding these differences helps employers and job seekers find the right fit in logistics and customer service industries.

More about Outbound Dispatcher jobs

What job categories do people searching Outbound Dispatcher jobs look for?

The top searched job categories for Outbound Dispatcher jobs are:

Outbound Dispatcher jobs near you
Infographic showing various Outbound Dispatcher job openings in the United States as of August 2026, with employment types broken down into 89% Full Time, 6% Part Time, 4% Contract, and 1% Nights. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.

Dispatcher

RATP DEV USA

Tavares, FL • On-site

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

RATP Dev USA rating

6.2

Company rating: 6.2 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

86th of 98 rated public transport

Job description

Description
Our dispatchers are critical to the operations of our business. They are the lifeline between the client and our bus operators. Your ability to assess and respond with an immediate solution helps to maintain on time service and delivery.
Requirements for a Dispatcher
Minimum of two (2) years of general work experience, including driving experience and customer service experience.
  • Must be a minimum of 18 years of age.
  • Must have been a licensed driver for at least two (2) years.
  • Ability to work under time constraints and deadlines.
  • Problem-solving and analytical abilities
  • Good computer skills
  • A Valid Driver's License
  • No criminal convictions or DWI, DUI, assault, or possession

Responsibilities of a Dispatcher
  • Collaborates with routing specialists and schedulers to optimize routes
  • Dispatch drivers using information provided by the clients through the reservation department and the online reservation application
  • Review and respond to all incoming calls, confirming all details with the client review reservation two weeks out
  • Discuss with the client availability to review online reservations
  • Field incoming calls for the exact day requests, ensure availability, and examine possible route changes
  • Initiate all outbound calls to the city connect and access
  • Troubleshoot and resolve potential pick-up problems before they result in service issues
  • Ensure service on missed pick-ups by coordinating driver movement in the field
  • Assist in determining the daily level of driver staffing to provide the best mix of responsiveness and productivity
  • Other duties assigned by the operation staff

Education Requirement
High school diploma or GED
Benefits of a Dispatcher
  • Vacation
  • Sick time
  • Life & Accident Insurance
  • Medical, Dental, and Vision Insurance
  • Wellness Program
  • Retirement savings plan (401 K)

Pay Rate: $ 17.75/HR
We are an Equal Opportunity Employer and Welcome Diversity to our Teams.

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