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Outbound Dispatcher Jobs (NOW HIRING)

P3 Services

Dispatcher

Pacific, WA · On-site

$27 - $30/hr

Outbound calls to customers for appointment confirmations. * Complete various projects as assigned ... Dispatching technicians to emergencies. * Calling customers to notify them the technician is on the ...

Urban Farmer LLC

Dispatcher

Manteno, IL · On-site

$24 - $30/hr

The Dispatcher is responsible for coordinating and scheduling transportation activities to ensure ... Coordinate inbound and outbound shipments to ensure on-time delivery and pickup. * Monitor ...

The Blue Collar Recruiter

Dispatcher

Fuquay Varina, NC · On-site

$45K - $65K/yr

... inbound and outbound scheduling calls and updates Maintain accurate records in ServiceTitan ... dispatching experience in residential HVAC and/or residential electrical ServiceTitan experience ...

Hedy Holmes Staffing Services

Dispatcher

Oakdale, CA · On-site

$25 - $28/hr

Position: Dispatcher Pay Rate: $25.00 - $28.00 /hourly Location: Oakdale, CA Schedule: Sunday ... Handle inbound and outbound phone calls, emails, and customer inquiries in a professional and ...

southerncarlson

Dispatcher

Fort Lauderdale, FL · On-site

Dispatcher Location: Fort Lauderdale WHAT YOU'LL BE DOING As a Dispatcher , you will play a vital ... Coordinating and scheduling inbound vendor deliveries and outbound customer orders using our ...

SouthernCarlson, Inc.

Dispatcher

Fort Lauderdale, FL · On-site

Dispatcher Location: Fort Lauderdale WHAT YOU'LL BE DOING As a Dispatcher , you will play a vital ... Coordinating and scheduling inbound vendor deliveries and outbound customer orders using our ...

southerncarlson

Dispatcher

Fort Lauderdale, FL

Dispatcher Location: Fort Lauderdale WHAT YOU'LL BE DOING As a Dispatcher , you will play a vital ... Coordinating and scheduling inbound vendor deliveries and outbound customer orders using our ...

HomeTown Services

Dispatcher

Alpharetta, GA · On-site

As a dispatcher, you would be responsible for maintaining the dispatch board/service technicians schedule, routing them based on location, answering incoming calls, making outbound calls, quoting and ...

Agri-Cycle Energy LLC

Dispatcher

South Portland, ME · On-site

... Dispatcher role. We pride ourselves on providing superior service for our customers while ... Handling inbound and outbound customer phone calls as needed * Manage and coordinate resources ...

New

PINNACLE LOGISTICS

Dispatcher

El Paso, TX · On-site

Directing inbound and outbound logistics operations, such as transportation and warehouse ... Dispatching: 2 years (Required) * Data entry: 1 year (Required) * Microsoft Excel: 1 year (Required)

Acadian Ambulance Service

Dispatcher

Baton Rouge, LA · On-site

Receive and dispatch emergency requests for ground and air ambulance responses: direct inbound and outbound telephone calls to appropriate departments, internal and external. EQUIPMENT: Computers ...

Acadian Ambulance Service

Dispatcher

Baton Rouge, LA · On-site

Receive and dispatch emergency requests for ground and air ambulance responses: direct inbound and outbound telephone calls to appropriate departments, internal and external. EQUIPMENT: Computers ...

zTrip HTX

Transportation Dispatcher

Houston, TX

$16 - $18/hr

Communication Excellence - Manage inbound and outbound calls with professionalism and clarity ... Dispatching, scheduling, or transportation experience is a plus Ready to build your career with a ...

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Outbound Dispatcher information

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How much do outbound dispatcher jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for outbound dispatcher in the United States is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $23.80 per hour, depending on experience, location, and employer.

How do I get into dispatching trucks?

To become an outbound dispatcher, you typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with transportation management software. Gaining experience in logistics or customer service can be helpful, and some employers may require or prefer certifications such as the Certified Transportation Dispatcher (CTD).

What are some common challenges Outbound Dispatchers face when coordinating deliveries, and how can they effectively address them?

Outbound Dispatchers often encounter challenges such as last-minute schedule changes, unexpected traffic delays, and communication gaps between drivers and clients. To address these, it’s important to stay organized using dispatch software, maintain clear channels of communication, and be adaptable when prioritizing routes or reallocating resources. Building strong relationships with drivers and keeping up-to-date with industry technology can help anticipate issues and ensure timely deliveries, making the role both dynamic and rewarding for problem-solvers.

What is the highest paid dispatcher?

The highest paid dispatchers are often experienced emergency or aviation dispatchers, with salaries exceeding $70,000 annually. In general, dispatchers in specialized fields or with advanced certifications tend to earn higher wages, especially in regions with a high cost of living or in large companies.

Can you make 6 figures as a 911 dispatcher?

911 dispatchers typically earn salaries below six figures, with most earning between $30,000 and $60,000 annually depending on location, experience, and agency size. Reaching a six-figure income usually requires additional roles, overtime, or supervisory positions, which are less common in this field.

What are outbound dispatchers?

Outbound dispatchers are professionals responsible for coordinating and managing the scheduling and dispatching of vehicles, drivers, or shipments from a central location to their destinations. They ensure that deliveries or services are dispatched efficiently, communicate with drivers, monitor progress, and resolve issues that may arise en route. Outbound dispatchers play a key role in logistics, transportation, and service industries, helping to maintain timely and organized operations.

What are the key skills and qualifications needed to thrive as an Outbound Dispatcher, and why are they important?

To thrive as an Outbound Dispatcher, you need strong organizational skills, attention to detail, and a high school diploma or equivalent education. Familiarity with dispatch software, GPS tracking systems, and basic office applications is typically required. Excellent communication, problem-solving abilities, and the capacity to stay calm under pressure are standout soft skills for this role. These skills ensure efficient coordination of logistics, timely deliveries, and effective communication between drivers and customers.

Is it hard to get hired as a dispatcher?

Getting hired as an outbound dispatcher can vary depending on experience, industry demand, and location. Strong communication skills, familiarity with dispatch software, and relevant certifications can improve chances of employment. Entry-level positions may be easier to obtain, but competition can be moderate to high for experienced roles.

What is the difference between Outbound Dispatcher vs Inbound Dispatcher?

AspectOutbound DispatcherInbound Dispatcher
Primary RoleCoordinates and schedules outgoing deliveries or servicesManages incoming calls and customer inquiries
Work EnvironmentField operations, transportation, logisticsCustomer service centers, call centers
Required SkillsRouting, scheduling, communicationCustomer communication, problem-solving
CertificationsMay require CDL or logistics certificationsCustomer service or call center training

Outbound Dispatchers focus on planning and coordinating outgoing deliveries, while Inbound Dispatchers handle incoming customer inquiries. Both roles require strong communication skills, but their work environments and daily tasks differ significantly. Understanding these differences helps employers and job seekers find the right fit in logistics and customer service industries.

More about Outbound Dispatcher jobs
What job categories do people searching Outbound Dispatcher jobs look for? The top searched job categories for Outbound Dispatcher jobs are:
Outbound Dispatcher jobs near you
Infographic showing various Outbound Dispatcher job openings in the United States as of June 2026, with employment types broken down into 83% Full Time, 7% Part Time, and 10% Contract. Highlights an 86% Physical, 2% Hybrid, and 12% Remote job distribution, with an average salary of $45,823 per year, or $22 per hour.
Dispatcher

Dispatcher

P3 Services

Pacific, WA • On-site

$27 - $30/hr

Full-time

Posted 9 days ago

Job description

SUMMARY: Technician & customer support functions by providing excellent communication in a fast-paced environment with high volume of phone calls. Coordinate and manage the service calls to be efficient & cost-effective for the company.

DUTIES AND RESPONSIBILITIES:

  • Technician & Customer Support


    • Call customers in route to dispatch technicians
    • Assign and dispatch technicians to the customer’s job sites for service, repair, or installation.
    • Monitor schedule to ensure timeliness of appointment arrivals, communicating with customers of any tardiness.
    • Monitor schedule when job is completed to maximize dispatch opportunities.
    • Monitor schedule for utility locates and call in at least 48 hours in advance
    • Assisting technicians onsite with access, pricing thresholds and software issues.
    • Creating purchase orders for technicians as needed.
    • Debrief technicians upon completion of job to ensure all follow up information is received, and all necessary tasks are created.
    • Follow up with all property management work orders, communicating with all necessary parties.
    • Monitor technician and helper timesheets to ensure accuracy, correcting as necessary and printing for their approval weekly
    • Outbound calls to customers for appointment confirmations.
    • Complete various projects as assigned by management.
    • Assist Customer Service team with overflow of inbound calls.
    • Rotation of on call shifts for nights, weekends and holidays. Review after hours duties below.


  • Office Support


  • Greet patrons and sign for deliveries and distribute.
  • Print, copy, scan & fax
  • Ensure kitchen is maintained and restocked as needed.

After Hours Duties Also Include:

  • Dispatching technicians to emergencies.
  • Calling customers to notify them the technician is on the way.
  • Assisting technicians with purchase orders.

QUALIFICATIONS:

  • Minimum of 1 year of dispatch experience.
  • Minimum of 3 years in other office work experience.
  • Excellent verbal and written communication skills.
  • Proficient skills Microsoft Office: Word, Excel, Outlook.
  • Ability to work with all levels of management.
  • Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Commitment to excellence and high standards.