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Command Center Jobs (NOW HIRING)

Events DC

Command Center Specialist

Washington, DC · On-site

The Command Center Specialist is located within WCSA's Command Center, Support Services Department of the Public Safety Division. The Command Center provides on a 24 hour per day, 7 days a week ...

Events DC

Command Center Specialist

Washington, DC · On-site

The Command Center Specialist is located within WCSA's Command Center, Support Services Department of the Public Safety Division. The Command Center provides on a 24 hour per day, 7 days a week ...

Events DC

Command Center Specialist

Washington, DC · On-site

Command Center Specialist The Command Center Specialist is located within WCSA's Command Center, Support Services Department of the Public Safety Division. The Command Center provides on a 24 hour ...

Core Scientific

Command Center Specialist

Austin, TX · On-site

The Job The Command Center Specialist is responsible for monitoring and supporting day-to-day operations across Core Scientific's data center environments, ensuring timely incident response ...

NRG

Command Center Specialist

Lindon, UT · On-site

The Command Center Specialist, WFM will be responsible for ensuring all call center response goals are met from a real-time interval basis up to a daily and weekly basis while handling and resolving ...

Vivint

Command Center Specialist

Lindon, UT · On-site

The Command Center Specialist, WFM will be responsible for ensuring all call center response goals are met from a real-time interval basis up to a daily and weekly basis while handling and resolving ...

NRG

Command Center Specialist

Lindon, UT · On-site

The Command Center Specialist, WFM will be responsible for ensuring all call center response goals are met from a real-time interval basis up to a daily and weekly basis while handling and resolving ...

Nrg Bluewater Wind

Command Center Specialist

Lindon, UT · On-site

The Command Center Specialist, WFM will be responsible for ensuring all call center response goals are met from a real-time interval basis up to a daily and weekly basis while handling and resolving ...

NRG Energy

Command Center Specialist

Lindon, UT · On-site

The Command Center Specialist, WFM will be responsible for ensuring all call center response goals are met from a real-time interval basis up to a daily and weekly basis while handling and resolving ...

NRG

Command Center Specialist

Lindon, UT · On-site

The Command Center Specialist, WFM will be responsible for ensuring all call center response goals are met from a real-time interval basis up to a daily and weekly basis while handling and resolving ...

ijetconnect

Command Center Analyst

Washington, DC

... Command Center (HQCC). WO's responsibilities are to monitor and respond to real-time incidents and emergencies. Services must be provided in a thorough and timely manner to ensure the safety and well ...

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How much do command center jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for command center in the United States is $24.65, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $26.44 per hour, depending on experience, location, and employer.

What is a command center and what do people working there do?

A Command Center is a centralized location where teams monitor, manage, and coordinate critical operations, often using real-time data and communication tools. Employees in a command center oversee the status of systems, respond to incidents or emergencies, and ensure business continuity. They may work in industries like IT, security, transportation, or emergency services, depending on the organization's needs. The primary goal is to maintain smooth operations, quickly address issues, and support decision-making during critical events.

What are the key skills and qualifications needed to thrive as a command center operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and experience in monitoring and incident response, often supported by a degree in information technology, security, or a related field. Familiarity with network monitoring tools, incident management systems, and sometimes certifications like CompTIA Security+ or ITIL are commonly required. Effective communication, problem-solving abilities, and the capacity to work calmly under pressure are standout soft skills for this role. These skills and qualities are essential to ensure rapid decision-making, incident resolution, and the continuous operation of critical systems.

What are the main challenges faced by professionals working in a command center and how can they be managed?

Professionals in a Command Center often face challenges such as rapidly responding to emergencies, managing high volumes of information, and coordinating with multiple departments under pressure. To manage these challenges effectively, strong communication skills, the ability to prioritize tasks, and familiarity with relevant technology platforms are essential. Many organizations provide ongoing training and support to help Command Center staff stay updated and resilient, ensuring smooth operations and quick decision-making during critical situations.

What is the difference between Command Center vs Network Operations Center (NOC)?

AspectCommand CenterNetwork Operations Center (NOC)
Primary FocusMonitoring and managing overall operations, incident response, and strategic coordinationMonitoring, maintaining, and troubleshooting network infrastructure and connectivity
Work EnvironmentControl rooms, command hubs, often in various industries like security, transportation, or emergency servicesData centers, network operation rooms, primarily in IT and telecommunications sectors
Required CredentialsVaries by industry; often includes certifications like CISSP, security clearances, or emergency management trainingNetworking certifications such as CCNA, Network+, and relevant IT credentials

While both roles involve monitoring and incident management, a Command Center oversees broader operational activities and strategic decisions, whereas a Network Operations Center focuses specifically on network infrastructure and connectivity issues. Understanding these differences helps in choosing the right career path or job search focus within operational roles.

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Command Center jobs near you
Infographic showing various Command Center job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $51,269 per year, or $24.6 per hour.

Command Center Specialist

Washington, DC • On-site

Events DC
Convention and Trade Show Organizers • 51 - 200 employees
Learn more about Events DCexternal

Full-time

Re-posted 8 days ago

Job description


The Command Center Specialist is located within WCSA's Command Center, Support Services Department of the Public Safety Division. The Command Center provides on a 24 hour per day, 7 days a week emergency response services to include critical incidents, emergency notification responses, communications, critical incident support team assistance, tactical support, database access, and record communications services. The incumbent works on a rotating or fixed shift. The Command Center Specialist reports to the Assistant Manager, Support Services.
Responsibilities
  • Provides communication support by handling routine radio and telephone communications.
  • Independently provides communications tactical support in potentially life threatening situations in coordination with District of Columbia emergency personnel.
  • Monitors WCSA activities via CCTV and radio to ensure compliance with established safety and security rules and regulations
  • Notifies and dispatches the appropriate law enforcement authority in cases of emergencies such as fire and bombings/bombs threats.
  • Assists in analyzing and evaluating security systems data in order to assist in prevention or protection against hazardous and criminal activity.
  • Maintains current contact list of essential personnel for emergency.
  • Monitors security alarm and CCTV systems to guard against theft and/or damage to WCSA employees, clients and property.
  • Performs computerized access control functions for space secured through the Integrated Access Control system.
  • Documents and maintains shift activity in Command Center database.
  • Receives and answers calls relating to lost property and assists with location of such property.
  • Dispatches work assignments with other Security Services personnel in support of WCSA efforts in monitoring and regulating building access.
  • Performs a variety of related tasks and duties as assigned.

Qualifications
  • High School diploma or equivalent.
  • Two (2) years of experience in security/law enforcement, preferably as a Special Police Officer.

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