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Security Customer Service Jobs (NOW HIRING)

Metro One Security

Unarmed Security Officer

Carlisle, PA · On-site

$18.09 - $21.17/hr

Job Title Security, Customer Service, Warehouse Location 2 Ames Drive, Carlisle, PA, 17015, United States Base Pay $18.09 - $21.17 / Hour Job Category Hourly, Full Time, Part Time Industry Security ...

Metro One Security

Unarmed Security Officer

Carlisle, PA · On-site

$18.09 - $21.17/hr

Job Title Security, Customer Service, Warehouse Location 2 Ames Drive, Carlisle, PA, 17015, United States Base Pay $18.09 - $21.17 / Hour Job Category Hourly, Full Time, Part Time Industry Security ...

Delta Security Service

Security Dispatcher

Phoenix, AZ · On-site

$18 - $19/hr

Previous dispatch, security, customer service, or emergency communications experience preferred * Strong verbal and written communication skills * Ability to remain calm and professional in high ...

Metro One Security

Unarmed Security Officer

Bethel, PA · On-site

$17.97 - $21.02/hr

Job Title Security, Customer Service, Warehouse Location Bethel, PA Salary $17.97 - $21.02 / Hour Education High school Employment Type Hourly, Full Time, Part Time Contact Information Name: Michael ...

Delta Security Services

Security Dispatcher

Phoenix, AZ

$18 - $19/hr

Previous dispatch, security, customer service, or emergency communications experience preferred Strong verbal and written communication skills Ability to remain calm and professional in high-pressure ...

Delta Security Services

Security Dispatcher

Phoenix, AZ · On-site

$18 - $19/hr

Security Dispatcher Delta Security Services is seeking a reliable and professional Security ... customer service, or emergency communications experience preferred • Strong verbal and written ...

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Security Customer Service information

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How much do security customer service jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for security customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a security customer service?

Security Customer Service jobs involve assisting customers or visitors while maintaining a safe and secure environment. Professionals in this role often work at entrances to buildings, events, or businesses, checking identification, monitoring security systems, and responding to incidents. They combine traditional customer service duties, such as answering questions and providing directions, with responsibilities like enforcing safety protocols and managing access controls. The goal is to ensure both the security and satisfaction of all visitors, clients, or employees.

What are the key skills and qualifications needed to thrive as a security customer service professional?

To thrive as a Security Customer Service professional, you need a solid understanding of security protocols, conflict resolution, and customer service principles, often supported by a high school diploma or relevant certification. Familiarity with surveillance systems, incident reporting tools, and access control software is typically required. Strong communication, situational awareness, and problem-solving skills help you effectively interact with the public and handle emergencies calmly. These skills and qualities are essential for maintaining safety, ensuring a positive experience for visitors, and efficiently addressing security concerns.

What are the most common challenges faced in a security customer service role, and how can they be managed?

One of the most common challenges in a Security Customer Service role is balancing the need to enforce rules and maintain safety with providing a positive and approachable experience for clients and visitors. Situations can arise where security protocols may inconvenience guests, and it’s essential to communicate clearly and remain calm under pressure. Collaborating closely with both security team members and front-of-house staff helps ensure a smooth workflow, while regular training on conflict resolution and de-escalation techniques is valuable for handling challenging interactions effectively.

What is the difference between Security Customer Service vs Security Guard?

AspectSecurity Customer ServiceSecurity Guard
Required CredentialsSecurity license, customer service trainingSecurity license, basic training
Work EnvironmentCustomer-facing, retail or event settingsPhysical security, patrols, access control
Employer & Industry UsageRetail stores, events, corporate facilitiesHospitals, malls, private properties
Common Search & ComparisonCustomer service skills, client interactionPhysical security, patrol duties

Security Customer Service focuses on assisting clients and ensuring a positive experience, combining security knowledge with customer interaction. Security Guard roles emphasize physical security, patrols, and access control. Both roles require security licensing but differ mainly in daily tasks and work environment.

More about Security Customer Service jobs

What cities are hiring for Security Customer Service jobs?

Cities with the most Security Customer Service job openings:

What states have the most Security Customer Service jobs?

States with the most job openings for Security Customer Service jobs include:

What job categories do people searching Security Customer Service jobs look for?

The top searched job categories for Security Customer Service jobs are:

Security Customer Service jobs near you
Infographic showing various Security Customer Service job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Security/Customer Service Personnel

The Park at 14th

Washington, DC • On-site

$18 - $22/hr

Full-time

Re-posted 17 days ago

Job description

Security/Customer Service Personnel (Onsite - Washington, DC)
The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere. We prioritize creating a safe and secure environment for our guests and staff.
Job Summary
We are seeking a dependable and professional Security Team Member to help maintain a safe and enjoyable experience for all guests and staff. This role involves monitoring the premises, enforcing security policies, and responding to incidents as needed.
Key Duties and Responsibilities
  • Greet guests and ensure a smooth entry process, checking IDs as required.
  • Monitor the venue to identify potential security concerns.
  • Respond promptly to disturbances, conflicts, and emergencies in a professional manner.
  • Work closely with management and fellow team members to uphold safety standards.
  • Assist in crowd control and ensure compliance with venue policies.
  • Conduct routine checks of the premises, including exits and restricted areas.
  • Communicate effectively with law enforcement or emergency personnel when necessary.
Requirements
  • Previous security, hospitality, or customer service experience preferred.
  • Strong observational and conflict-resolution skills.
  • Ability to remain calm under pressure and make quick decisions.
  • Excellent communication and interpersonal skills.
  • CPR certification and first aid training (preferred).
  • Must be available for night shifts and weekends.
Schedule
  • Evening and late-night shifts

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