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Security Customer Service Jobs in Tennessee (NOW HIRING)

Security Finance

Customer Service Representative

Cleveland, TN · On-site

$13.50 - $18.25/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Security Finance

Customer Service Representative

Newport, TN · On-site

$13.75 - $18.50/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Security Finance

Customer Service Representative

Selmer, TN

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Security Finance

Customer Service Representative

Selmer, TN

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Security Finance

Customer Service Representative

Selmer, TN

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Security Finance

Customer Service Representative

Jackson, TN · On-site

$15.25 - $20.75/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Security Finance

Customer Service Representative

Selmer, TN · On-site

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Dollar Tree

customer service

Memphis, TN · On-site

$14 - $19.50/hr

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

customer service

Memphis, TN · On-site

$14 - $19.50/hr

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsSecurity Customer Service JobsSecurity Customer Service Jobs in Tennessee

Security Customer Service information

See Tennessee salary details

$8

$17

$24

How much do security customer service jobs pay per hour?

As of Aug 3, 2026, the average hourly pay for security customer service in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a security customer service professional?

To thrive as a Security Customer Service professional, you need a solid understanding of security protocols, conflict resolution, and customer service principles, often supported by a high school diploma or relevant certification. Familiarity with surveillance systems, incident reporting tools, and access control software is typically required. Strong communication, situational awareness, and problem-solving skills help you effectively interact with the public and handle emergencies calmly. These skills and qualities are essential for maintaining safety, ensuring a positive experience for visitors, and efficiently addressing security concerns.

What is a security customer service?

Security Customer Service jobs involve assisting customers or visitors while maintaining a safe and secure environment. Professionals in this role often work at entrances to buildings, events, or businesses, checking identification, monitoring security systems, and responding to incidents. They combine traditional customer service duties, such as answering questions and providing directions, with responsibilities like enforcing safety protocols and managing access controls. The goal is to ensure both the security and satisfaction of all visitors, clients, or employees.

What are the most common challenges faced in a security customer service role, and how can they be managed?

One of the most common challenges in a Security Customer Service role is balancing the need to enforce rules and maintain safety with providing a positive and approachable experience for clients and visitors. Situations can arise where security protocols may inconvenience guests, and it’s essential to communicate clearly and remain calm under pressure. Collaborating closely with both security team members and front-of-house staff helps ensure a smooth workflow, while regular training on conflict resolution and de-escalation techniques is valuable for handling challenging interactions effectively.

What is the difference between Security Customer Service vs Security Guard?

AspectSecurity Customer ServiceSecurity Guard
Required CredentialsSecurity license, customer service trainingSecurity license, basic training
Work EnvironmentCustomer-facing, retail or event settingsPhysical security, patrols, access control
Employer & Industry UsageRetail stores, events, corporate facilitiesHospitals, malls, private properties
Common Search & ComparisonCustomer service skills, client interactionPhysical security, patrol duties

Security Customer Service focuses on assisting clients and ensuring a positive experience, combining security knowledge with customer interaction. Security Guard roles emphasize physical security, patrols, and access control. Both roles require security licensing but differ mainly in daily tasks and work environment.

What are popular job titles related to Security Customer Service jobs in Tennessee? For Security Customer Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Security Customer Service jobs in Tennessee look for? The top searched job categories for Security Customer Service jobs in Tennessee are:
Security Customer Service jobs near you
Infographic showing various Security Customer Service job openings in Tennessee as of July 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

Security Officer

First Coast Security Services, Inc.

Smyrna, TN • On-site

$21/hr

Part-time

Re-posted 25 days ago

First Coast Security rating

5.4

Company rating: 5.4 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

83rd of 114 rated security

Job description

Overview
First Coast Security (FCS), founded in 1999, is a leading security services provider offering customized solutions across commercial, residential, and government sites. We hire and develop high-quality Security Officers and maintain a culture built on service excellence, integrity, and employee satisfaction. FCS values long-term careers, recognizes strong performance, and promotes from within, giving you real opportunities to grow.
First Coast Security Services is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law.
#services
Job Details
As an Unarmed Security Officer, you will monitor entrances, complete patrols, assist visitors, and respond to any safety concerns on site. You'll help maintain a secure environment by staying alert, following post orders, and documenting important activities throughout your shift.
New to security? FCS offers comprehensive training to assist you in obtaining your state guard card and CPR certification, along with hands-on, on-the-job learning. Our supportive, team-focused culture and clear advancement paths make it easy to build a lasting career, whether you're starting as an unarmed officer or moving into supervisory and leadership roles.
JOB DESCRIPTION
  • Conduct patrols and monitor all access points, interior and exterior
  • Stand guard at assigned posts to maintain visibility and ensure site security
  • Observe and report hazards or suspicious activity and complete daily logs and incident reports
  • Responding quickly to emergencies or threats
  • Monitoring surveillance cameras
  • Provide customer service to employees, visitors, and contractors
  • Maintain a clean and professional appearance at all times

REQUIREMENTS
  • Must be able to obtain an Unarmed Professional Security License as required by state
  • Must be able to obtain a First Aid/CPR/AED certification
  • Must be able to pass a drug screening, driving record check and background check
  • Must be authorized to work in the United States
  • Must be at least 18 years old or 21 or older for any driving position
  • proficient English language communication, reading, and writing skills
  • Able to meet all physical demands, including occasional lifting (up to 40 lbs.), and performing tasks such as bending, climbing, running, walking, and standing for long periods of time as needed
  • Previous security, customer service, military, or law enforcement experience is helpful but not required

Certification Requirements
  • Tennessee Security Guard License

Education Requirements
  • High School Diploma or GED

What First Coast Security employees say

Pay

Benefits

Hours and flexibility

Workplace

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