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Security Customer Service Jobs in Tennessee (NOW HIRING)

Customer Service Representative

Selmer, TN

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Paris, TN · On-site

$12.75 - $17.25/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Paris, TN · On-site

$12.75 - $17.25/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Selmer, TN

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Nashville, TN · On-site

$15.50 - $21/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Madison, TN

$14.75 - $20.25/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Madison, TN

$14.75 - $20.25/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Madison, TN

$14.75 - $20.25/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Dickson, TN · On-site

$14 - $19/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Selmer, TN · On-site

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Madison, TN

$14.75 - $20.25/hr

Do you have customer service experience ? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Selmer, TN

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

Customer Service Representative

Selmer, TN

$12.50 - $17/hr

Do you have customer service experience? * Are you looking for an opportunity to learn a new ... At Security Finance, it is about being good members of our community, helping neighbors in times of ...

customer service

Memphis, TN · On-site

$14 - $19.50/hr

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Showing results 1-20

Security Customer Service information

See Tennessee salary details

$8

$17

$24

How much do security customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for security customer service in Tennessee is $17.06, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $18.99 per hour, depending on experience, location, and employer.

What is a security customer service?

Security Customer Service jobs involve assisting customers or visitors while maintaining a safe and secure environment. Professionals in this role often work at entrances to buildings, events, or businesses, checking identification, monitoring security systems, and responding to incidents. They combine traditional customer service duties, such as answering questions and providing directions, with responsibilities like enforcing safety protocols and managing access controls. The goal is to ensure both the security and satisfaction of all visitors, clients, or employees.

What are the key skills and qualifications needed to thrive as a security customer service professional?

To thrive as a Security Customer Service professional, you need a solid understanding of security protocols, conflict resolution, and customer service principles, often supported by a high school diploma or relevant certification. Familiarity with surveillance systems, incident reporting tools, and access control software is typically required. Strong communication, situational awareness, and problem-solving skills help you effectively interact with the public and handle emergencies calmly. These skills and qualities are essential for maintaining safety, ensuring a positive experience for visitors, and efficiently addressing security concerns.

What are the most common challenges faced in a security customer service role, and how can they be managed?

One of the most common challenges in a Security Customer Service role is balancing the need to enforce rules and maintain safety with providing a positive and approachable experience for clients and visitors. Situations can arise where security protocols may inconvenience guests, and it’s essential to communicate clearly and remain calm under pressure. Collaborating closely with both security team members and front-of-house staff helps ensure a smooth workflow, while regular training on conflict resolution and de-escalation techniques is valuable for handling challenging interactions effectively.

What is the difference between Security Customer Service vs Security Guard?

AspectSecurity Customer ServiceSecurity Guard
Required CredentialsSecurity license, customer service trainingSecurity license, basic training
Work EnvironmentCustomer-facing, retail or event settingsPhysical security, patrols, access control
Employer & Industry UsageRetail stores, events, corporate facilitiesHospitals, malls, private properties
Common Search & ComparisonCustomer service skills, client interactionPhysical security, patrol duties

Security Customer Service focuses on assisting clients and ensuring a positive experience, combining security knowledge with customer interaction. Security Guard roles emphasize physical security, patrols, and access control. Both roles require security licensing but differ mainly in daily tasks and work environment.

What job categories do people searching Security Customer Service jobs in Tennessee look for?

The top searched job categories for Security Customer Service jobs in Tennessee are:

Infographic showing various Security Customer Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $35,486 per year, or $17.1 per hour.

SECURITY SPECIALIST

US Department of the Navy

Millington, TN • On-site

$61K/yr

Full-time

Posted 11 days ago


United States Navy rating

6.4

Company rating: 6.4 out of 10

Based on 380 frontline employees who took The Breakroom Quiz

42nd of 49 rated military and defense


Job description

You will serve as a SECURITY SPECIALIST in the MY NAVY CAREER CENTER (MNCC) AND TRANSACTION SERVICE CENTERS (TSC) of TRAVEL PROCESSING CENTER.Qualifications:Your resume must demonstrate at least one year of specialized experience at or equivalent to the GS 07 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: 1) Assists in the management and administration of the command Security program; 2) Conducts investigations of security violations and prepares necessary reports; 3) Prepares and submits building access requests, System Authorization Access Requests (SAAR), security termination documents and other action regarding security customer service issues; and 4) Identifies security problems, analyzing alternatives and recommending solutions. NOTE: This information must be supported in your resume to be considered for the position.
Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.Education:In lieu of specialized experience, you may qualify with the following education or combination of both education and experience:
Successful completion of a master's or equivalent graduate degree
OR
Successful completion of two full years of progressively higher level graduate education leading to a master's degree
OR
Possession of an LL.B. or J.D. that is related to this position being filled. https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/
OR
A combination of experience and graduate education as described above that equates to one year of experience
A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information.
Employment Type: OTHER

What United States Navy employees say

Pay

Benefits

Hours and flexibility

Workplace

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About US Navy

Sourced by ZipRecruiter

Industry

National security, national security and international affairs, public safety statistics centers and offices, guided missile and space vehicle manufacturing and public administration

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

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