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Security Customer Service Jobs in Alberta (NOW HIRING)

Paladin Security is Hiring a Security Guard! Brooks, AB CA$17.00/hour (Approx. CA$35,360/year ... Every day, you'll provide exceptional customer service, respond to incidents with professionalism ...

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong ... What you'll do... WHAT YOU'LL DO Safety, Security, and Emergency Readiness Ensures safe work ...

As a Customer Service Assistant for Roam Transit, you will report to the Customer Experience ... Must pass police security clearance (proof will be required). * Must be available to work for 8 ...

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Maintain security of cash and protect company assets * Keep the store well-stocked, and recover ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Security Customer Service information

What is the highest paying security job?

The highest paying security jobs typically include security directors, chief security officers, or specialized roles such as cybersecurity managers and executive security consultants. These positions often require extensive experience, advanced certifications, and leadership skills, with salaries reaching six figures or more depending on the industry and organization size.

What are the key skills and qualifications needed to thrive as a Security Customer Service professional, and why are they important?

To thrive as a Security Customer Service professional, you need a solid understanding of security protocols, conflict resolution, and customer service principles, often supported by a high school diploma or relevant certification. Familiarity with surveillance systems, incident reporting tools, and access control software is typically required. Strong communication, situational awareness, and problem-solving skills help you effectively interact with the public and handle emergencies calmly. These skills and qualities are essential for maintaining safety, ensuring a positive experience for visitors, and efficiently addressing security concerns.

What is customer service security?

Customer service security in a security customer service role involves protecting client information, ensuring safe interactions, and maintaining security protocols while assisting customers. It often requires knowledge of security procedures, communication skills, and sometimes certifications like CPR or security licenses to handle sensitive situations effectively.

What are Security Customer Service jobs?

Security Customer Service jobs involve assisting customers or visitors while maintaining a safe and secure environment. Professionals in this role often work at entrances to buildings, events, or businesses, checking identification, monitoring security systems, and responding to incidents. They combine traditional customer service duties, such as answering questions and providing directions, with responsibilities like enforcing safety protocols and managing access controls. The goal is to ensure both the security and satisfaction of all visitors, clients, or employees.

Is a security guard a customer service job?

A security guard role often involves customer service skills, such as interacting politely with the public, providing assistance, and maintaining a welcoming environment. While primarily focused on security and safety, many positions require communication skills and a professional demeanor similar to customer service roles.

What are the most common challenges faced in a Security Customer Service role, and how can they be managed?

One of the most common challenges in a Security Customer Service role is balancing the need to enforce rules and maintain safety with providing a positive and approachable experience for clients and visitors. Situations can arise where security protocols may inconvenience guests, and it’s essential to communicate clearly and remain calm under pressure. Collaborating closely with both security team members and front-of-house staff helps ensure a smooth workflow, while regular training on conflict resolution and de-escalation techniques is valuable for handling challenging interactions effectively.

What is customer service in security guard?

Customer service in a security guard role involves interacting professionally with clients, visitors, and employees to address concerns, provide assistance, and ensure a safe environment. It requires good communication skills, a courteous attitude, and often the ability to handle conflicts or emergencies effectively.

What is the difference between Security Customer Service vs Security Guard?

AspectSecurity Customer ServiceSecurity Guard
Required CredentialsSecurity license, customer service trainingSecurity license, basic training
Work EnvironmentCustomer-facing, retail or event settingsPhysical security, patrols, access control
Employer & Industry UsageRetail stores, events, corporate facilitiesHospitals, malls, private properties
Common Search & ComparisonCustomer service skills, client interactionPhysical security, patrol duties

Security Customer Service focuses on assisting clients and ensuring a positive experience, combining security knowledge with customer interaction. Security Guard roles emphasize physical security, patrols, and access control. Both roles require security licensing but differ mainly in daily tasks and work environment.

What are popular job titles related to Security Customer Service jobs in Alberta? For Security Customer Service jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Security Customer Service jobs in Alberta look for? The top searched job categories for Security Customer Service jobs in Alberta are:
Infographic showing various Security Customer Service job openings in Alberta as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Security Guard - MHC Brooks Campus

Classet

Brooks, AB

CA$35K/yr

Full-time

Posted 9 days ago


Job description

Paladin Security is Hiring a Security Guard!


Brooks, AB
CA$17.00/hour (Approx. CA$35,360/year)
Full-Time | Monday-Friday | 4:00 PM - 10:00 PM
On-Site

Make a Difference Every Shift

At Paladin Security, we believe that great security starts with great people. We're looking for a dependable, customer-focused Security Guard to join our team at the MHC Brooks Campus.

This is a consistent Monday through Friday evening schedule, making it an excellent opportunity for someone seeking work-life balance while playing an important role in protecting people and property. Every day, you'll provide exceptional customer service, respond to incidents with professionalism, and help create a safe, welcoming environment for everyone on site.

What You'll Do
  • Patrol the property on foot to maintain a safe and secure environment.
  • Provide outstanding customer service and assist visitors, staff, and clients.
  • Respond to alarms, emergencies, and medical incidents.
  • De-escalate conflicts professionally and calmly.
  • Coordinate with police, fire, and EMS when necessary.
  • Complete detailed incident reports and daily activity logs.
  • Monitor site activity and enforce safety policies.
  • Operate communication equipment, including radios and mobile applications.
  • Provide basic first aid when required.
  • Assist with lost-and-found inquiries and general site support.

Requirements

Required Qualifications
  • High School Diploma or GED.
  • Valid Alberta Security License (or ability to obtain one before starting).
  • Ability to walk long distances (up to 18-20 km per shift) and climb stairs.
  • Strong written and verbal English communication skills.
  • Excellent customer service and interpersonal skills.
  • Ability to remain calm and make sound decisions in emergency situations.
  • Comfortable working independently with minimal supervision.
Preferred Qualifications
  • Class 5 Alberta Driver's License.
  • Previous experience in security, customer service, hospitality, healthcare, or public service.
  • Standard First Aid & CPR/AED Certification.

Benefits

Why Join Paladin Security?
  • Consistent weekday evening schedule
  • Stable full-time employment
  • Supportive team environment
  • Opportunities for career growth and advancement
  • Make a meaningful impact in your local community every day
Schedule
  • Monday - Friday
  • 4:00 PM - 10:00 PM
  • Full-Time
  • On-Site - Brooks, Alberta
Apply Today!

If you're dependable, professional, and passionate about helping people, we'd love to hear from you.

Apply today and start building your career with Paladin Security!


Classet logo

About Classet

Sourced by ZipRecruiter

We're on a mission Classet was founded to improve the massive skills gap and the challenge to find true upward mobility in the blue collar space. We believe everyone should have access to a quality, economically sustainable, and rewarding career. We want to help make that a reality. Classet Helps Companies Find and Train Skilled Workers We use software, content, and our community to help companies promote their opportunities, find people to hire, and ultimately accelerate the training process.

Industry

Internet and it

Company size

1 - 10 Employees

Headquarters location

Chicago, IL, US

Year founded

2021