ZipRecruiter

Log In

1

Command Center Jobs in Massachusetts (NOW HIRING)

Moderna, Inc.

Technician II, Command Center

Norwood, MA · On-site

$53K - $85K/yr

The Command Center Technician II plays a critical role in the monitoring, operation, and support of Moderna's utility and facility systems across campus operations. Serving as a central coordination ...

Symbotic

Command Center Operator

Wilmington, MA · On-site

As a member of the Remote Operations Center (ROC) , you'll provide remote support to field operations and systems across various locations. However, please note that the work itself is performed 100 ...

Symbotic

Command Center Operator

Wilmington, MA · On-site

$19.25 - $25.25/hr

As a member of the Remote Operations Center (ROC) , you'll provide remote support to field operations and systems across various locations. However, please note that the work itself is performed 100 ...

Floor & Décor

Command Center Associate

Waltham, MA · On-site

$16.85 - $25.17/hr

Pay Range $16.85 - $25.17 PURPOSE This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available. MAJOR ...

Floor & Decor

Command Center Associate

Waltham, MA · On-site

$16.85 - $25.17/hr

Pay Range $16.85 - $25.17 PURPOSE This position is responsible for greeting customers and managing the customer storage pick-up process. Full-Time and Part-Time Positions Available. MAJOR ...

Floor & Decor Holdings

Command Center Associate

Waltham, MA · On-site

$16.85 - $25.17/hr

Storage Buy Customer Service Representative Pay Range: $16.85 - $25.17 Purpose: This position is responsible for greeting customers and managing the customer storage buy pick-up process. Full-Time ...

Northeast Security Inc

$90K/yr

Job Summary Manage and oversee a high-volume 24/7 Command Center supporting approximately 73 properties. This role manages emergency dispatch, CCTV monitoring, alarm monitoring for access control ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Dover, MA · On-site

$23.69/hr

Command Center Supervisor Location: Framingham, MA Schedule: Monday - Friday, 8:00 AM - 4:00 PM Pay Rate: $23.69/hour We help make your world a safer place. Securitas is a global leader in security ...

next page

Showing results 1-20

All JobsCommand Center JobsCommand Center Jobs in Massachusetts

Command Center information

See Massachusetts salary details

$15

$26

$51

How much do command center jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for command center in Massachusetts is $26.92, according to ZipRecruiter salary data. Most workers in this role earn between $21.01 and $28.89 per hour, depending on experience, location, and employer.

What is a command center and what do people working there do?

A Command Center is a centralized location where teams monitor, manage, and coordinate critical operations, often using real-time data and communication tools. Employees in a command center oversee the status of systems, respond to incidents or emergencies, and ensure business continuity. They may work in industries like IT, security, transportation, or emergency services, depending on the organization's needs. The primary goal is to maintain smooth operations, quickly address issues, and support decision-making during critical events.

What are the key skills and qualifications needed to thrive as a command center operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and experience in monitoring and incident response, often supported by a degree in information technology, security, or a related field. Familiarity with network monitoring tools, incident management systems, and sometimes certifications like CompTIA Security+ or ITIL are commonly required. Effective communication, problem-solving abilities, and the capacity to work calmly under pressure are standout soft skills for this role. These skills and qualities are essential to ensure rapid decision-making, incident resolution, and the continuous operation of critical systems.

What are the main challenges faced by professionals working in a command center and how can they be managed?

Professionals in a Command Center often face challenges such as rapidly responding to emergencies, managing high volumes of information, and coordinating with multiple departments under pressure. To manage these challenges effectively, strong communication skills, the ability to prioritize tasks, and familiarity with relevant technology platforms are essential. Many organizations provide ongoing training and support to help Command Center staff stay updated and resilient, ensuring smooth operations and quick decision-making during critical situations.

What is the difference between Command Center vs Network Operations Center (NOC)?

AspectCommand CenterNetwork Operations Center (NOC)
Primary FocusMonitoring and managing overall operations, incident response, and strategic coordinationMonitoring, maintaining, and troubleshooting network infrastructure and connectivity
Work EnvironmentControl rooms, command hubs, often in various industries like security, transportation, or emergency servicesData centers, network operation rooms, primarily in IT and telecommunications sectors
Required CredentialsVaries by industry; often includes certifications like CISSP, security clearances, or emergency management trainingNetworking certifications such as CCNA, Network+, and relevant IT credentials

While both roles involve monitoring and incident management, a Command Center oversees broader operational activities and strategic decisions, whereas a Network Operations Center focuses specifically on network infrastructure and connectivity issues. Understanding these differences helps in choosing the right career path or job search focus within operational roles.

What are popular job titles related to Command Center jobs in Massachusetts?

For Command Center jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Command Center jobs in Massachusetts look for?

The top searched job categories for Command Center jobs in Massachusetts are:

Command Center jobs near you
Infographic showing various Command Center job openings in Massachusetts as of September 2026, with employment types broken down into 74% Full Time, 22% Part Time, and 4% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,992 per year, or $26.9 per hour.

Security - Command Center Patrol PT

Foxboro, MA • On-site

THE KRAFT GROUP
1 - 5K employees
Learn more about THE KRAFT GROUPexternal

$15 - $20/hr

Part-time

Posted 2 days ago

New

Job description

SUMMARY
The security officer assigned as the Command Center Patrol has the responsibility of preserving the integrity of the facility and assisting the Shift Supervisor in the command center. Officers assigned to this position shall adhere to the following functions/tasks associated with this position.
DUTIES AND RESPONSIBILITIES
  1. During your patrols, inform the Command Center Shift Supervisor of any safety hazards or security issues as soon as you see them
  2. Keep company information confidential with regards to onsite incidents and video that is captured
  3. Accurately complete any and all related reports prior to the end of your shift. All reports must be reviewed by the Shift Supervisor prior to final completion
  4. Understand the emergency plan and actively assist in any and all emergency situations
  5. Complete routine interior guard tours
  6. Prepare for and brief part time staff on stadium functions
  7. Ensure that function staff are performing their job responsibilities correctly
  8. Assist with CCTV and alarm monitoring
  9. Complete money transports for departments within the stadium
  10. Ensure that areas are unlocked per BEO or scheduled request
  11. Stand in for command/shift supervisor when needed
  12. Special projects and assignments as business dictates

SUPERVISORY RESPONSIBILITIES
  • None
SKILLS AND QUALIFICATIONS
  • Previous experience in the security field preferred
  • Effective listening and communication skills, oral and written
  • Robust understanding of the security operation and NFL Best Practices
  • Attentive to detail and observant
  • Ability to remain calm, work under pressure and de-escalate situations
  • Effective computer skills
  • Must be able to adhere to process protocol and must be able to apply established protocols in a timely manner

PHYSICAL DEMANDS
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
WORK ENVIRONMENT
  • The position works directly out of the command center and is staffed 365 days of the year, 24 hours a day.
  • Shifts include 12:00 am-8:00 am, 8:00 am-4:00 pm & 4:00 pm-12:00 am.

CERTIFICATES, LICENSES, REGISTRATIONS
  • None

OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply