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Security Command Center Jobs in Massachusetts (NOW HIRING)

Securitas

Command Center Operator

Billerica, MA · On-site

$24.10/hr

This position is responsible for monitoring security technology, receiving and triaging incidents ... Command Center experience is required for this position. Essential Responsibilities: * Monitor CCTV ...

Securitas

Command Center Operator

Billerica, MA · On-site

$24.10/hr

Command Center Operator Location: Billerica, MA Shift(s): *Multiple shifts available, please ... Dispatch security officers and emergency personnel using established communication protocols.

Northeast Security Inc

$90K/yr

Job Summary Manage and oversee a high-volume 24/7 Command Center supporting approximately 73 ... or security operations leadership • Experience managing multi-site monitoring operations • ...

TEAMOPS LLC

Command Center Supervisor PT

Foxboro, MA · On-site

$15 - $25/hr

Make certain that all Security Officers are completing and submitting all necessary documents at ... The position works directly out of the command center and is staffed 365 days of the year, 24 hours ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Ashland, MA · On-site

$23.69/hr

Command Center Supervisor Location: Framingham, MA Schedule: Monday - Friday, 8:00 AM - 4:00 PM Pay Rate: $23.69/hour We help make your world a safer place. Securitas is a global leader in security ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Dover, MA · On-site

$23.69/hr

Command Center Supervisor Location: Framingham, MA Schedule: Monday - Friday, 8:00 AM - 4:00 PM Pay Rate: $23.69/hour We help make your world a safer place. Securitas is a global leader in security ...

Securitas

SOC- Full Time, Mon-Fri, 1st Shift

Milford, MA · On-site

$23.69/hr

Command Center Supervisor Location: Framingham, MA Schedule: Monday - Friday, 8:00 AM - 4:00 PM Pay Rate: $23.69/hour We help make your world a safer place. Securitas is a global leader in security ...

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Security Command Center information

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How much do security command center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for security command center in Massachusetts is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Security Command Center role?

To thrive in a Security Command Center role, you need a solid understanding of security protocols, incident response, and risk assessment, typically supported by relevant certifications such as CompTIA Security+ or CISSP. Familiarity with security information and event management (SIEM) tools, access control systems, and surveillance technology is essential. Strong attention to detail, analytical thinking, and effective communication skills set individuals apart in this position. These abilities are crucial for quickly identifying and responding to threats, ensuring organizational safety, and maintaining operational continuity.

What are some typical challenges faced while working in a Security Command Center and how can they be managed?

Professionals in a Security Command Center often encounter challenges such as monitoring multiple security systems simultaneously, responding quickly to incidents, and ensuring clear communication across teams. Managing high-pressure situations and prioritizing multiple events can be demanding, but is made easier through strong teamwork, well-defined protocols, and regular training exercises. Staying updated with the latest security technologies and maintaining a calm, analytical approach are also key to managing these challenges effectively.

What is a Security Command Center?

A Security Command Center is a centralized facility or platform designed to monitor, assess, and respond to security threats across an organization’s physical or digital infrastructure. It serves as the nerve center for security operations, enabling real-time surveillance, incident detection, and rapid response coordination. Security Command Centers are commonly used by large organizations to safeguard assets, manage emergencies, and ensure compliance with security protocols. They often employ advanced technologies, such as video analytics and cybersecurity tools, to enhance situational awareness and decision-making.

What are popular job titles related to Security Command Center jobs in Massachusetts?

For Security Command Center jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Security Command Center jobs in Massachusetts look for?

The top searched job categories for Security Command Center jobs in Massachusetts are:

Security Command Center jobs near you
Infographic showing various Security Command Center job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,581 per year, or $21 per hour.

Security Command Center Dispatcher

Northeast Security

Boston, MA

$18.25 - $24/hr

Full-time

Posted 6 days ago

Northeast Security Inc. rating

7.4

Company rating: 7.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

33rd of 116 rated security

Job description

Security Command Center Dispatcher

Northeast Security is hiring for Command Center / Dispatch / GSOC (Global Security Operations Center) Security officer for our Command Center in Boston.

**Prior dispatch or command center/control center experience in a fast-paced environment is required, prior law enforcement dispatch is preferred**

Experience in the following systems is preferred:

- AVIGILON ALTA (OPENPATH)

- C-CURE

- LENEL / LENEL 2.0

- SIEMENS

- OTIS PANORAMA 2.0

- CONTINUUM

- MILESTONE

- Lyft Net / SCHINDLER EMS

- ALC WebCtrl

- METASYS

- STRUCTUWARE

- ALTA AWARE

Command Center Officer Responsibilities:

  • Excellent oral and written communications, organizational, and interpersonal skills. Computer literacy is required, working in MS Windows, Outlook, and multiple alarm monitoring and video surveillance platforms.
  • Oversee the camera monitoring and alarm systems of 60 plus properties to include Fire Alarm systems, Access control systems and video surveillance. Will be required to utilize multiple alert systems, and ensure the information is correctly actioned, routed and distributed to the necessary parties.
  • Must be able to multitask on multiple computer screens and multiple systems, understand the responsibility and liability of each alarm, and the importance of notifying the correct client/tenant.
  • Must be able to deescalate irate tenant/customer calls/ access requests.
  • Maintain a neat and professional appearance.
  • Ability to communicate clearly and effectively in English (both written and verbal).
  • Answer incoming lines and alarms.
  • Must be able to remain calm and work well in a fast-paced environment.
  • Communicate with on site security personnel and local emergency services.
  • Write detailed reports on incidents that occurred on the premises daily.
  • Comply with all requirements/directives within the on-site operations manual/post orders.
  • Assume other duties as required by either Client or Northeast Security, Inc.

Command Center Requirements:

  • High School Diploma/GED Equivalent
  • Candidates must also be able to successfully pass ALL pre-employment background, and drug screenings.
  • Must be at least 18 years of age.
  • Dependable means of transportation
  • Learn and be knowledgeable of all company policies and procedures.
  • Previous 911 Dispatch experience, or related field/education in a fast-paced environment is highly sought

Security Officer Skills:

  • Excellent customer service skills
  • Strong attention to detail
  • Strong written and verbal communication skills
  • Strong professionalism
  • Ability to solve conflict/problem solve.
  • Maintain the highest ethical and professional standards.
  • Must be able to multi-task and self-manage in a dynamic environment.
  • Maintain effective relationships with all levels of the company.

IND123


Northeast Security, Inc. was founded in 1967 and has grown to become one of the largest and most highly regarded security services firms in New England. Anticipating and responding to the ever-changing demands of the security and safety industry has made Northeast Security the region's market leader. Positions are available based on applicant eligibility, availability, background screening, drug testing and completion of orientation. Upon completion of orientation, positions may still be rescinded in the event of failure to pass any background requirements. In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, not-job related disability, or any other protected group status.


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