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Security Command Center Jobs in Massachusetts (NOW HIRING)

SSC, Inc

Security Account Manager

Quincy, MA

Previous supervisor experience (preferred) working in and leading personnel in a GSOC, or similar security command center environment. * Proficiency with security technologies and integration (CCTV ...

Later

Senior Identity Engineer

Boston, MA · On-site

$124K - $170K/yr

Familiarity with cloud security tooling (AWS Security Hub, Azure Security Center, or GCP Security Command Center), SIEM/SOAR tools, and Infrastructure-as-Code security scanning (Terraform ...

Deloitte

Cyber - Google Cloud Security - Manager

Boston, MA · On-site

$120K - $163K/yr

... Command Center * Establishing infrastructure-as-code standards using Terraform and defining secure continuous integration and continuous deployment pipeline patterns with automated security testing ...

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How much do security command center jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for security command center in Massachusetts is $20.95, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $21.01 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in a Security Command Center role?

To thrive in a Security Command Center role, you need a solid understanding of security protocols, incident response, and risk assessment, typically supported by relevant certifications such as CompTIA Security+ or CISSP. Familiarity with security information and event management (SIEM) tools, access control systems, and surveillance technology is essential. Strong attention to detail, analytical thinking, and effective communication skills set individuals apart in this position. These abilities are crucial for quickly identifying and responding to threats, ensuring organizational safety, and maintaining operational continuity.

What are some typical challenges faced while working in a Security Command Center and how can they be managed?

Professionals in a Security Command Center often encounter challenges such as monitoring multiple security systems simultaneously, responding quickly to incidents, and ensuring clear communication across teams. Managing high-pressure situations and prioritizing multiple events can be demanding, but is made easier through strong teamwork, well-defined protocols, and regular training exercises. Staying updated with the latest security technologies and maintaining a calm, analytical approach are also key to managing these challenges effectively.

What is a Security Command Center?

A Security Command Center is a centralized facility or platform designed to monitor, assess, and respond to security threats across an organization’s physical or digital infrastructure. It serves as the nerve center for security operations, enabling real-time surveillance, incident detection, and rapid response coordination. Security Command Centers are commonly used by large organizations to safeguard assets, manage emergencies, and ensure compliance with security protocols. They often employ advanced technologies, such as video analytics and cybersecurity tools, to enhance situational awareness and decision-making.

What are popular job titles related to Security Command Center jobs in Massachusetts?

For Security Command Center jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Security Command Center jobs in Massachusetts look for?

The top searched job categories for Security Command Center jobs in Massachusetts are:

Security Command Center jobs near you
Infographic showing various Security Command Center job openings in Massachusetts as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $43,581 per year, or $21 per hour.

SOC- Full Time, Mon-Fri, 1st Shift

Securitas

Framingham, MA • On-site

$23.69/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Securitas rating

6.0

Company rating: 6.0 out of 10

Based on 995 frontline employees who took The Breakroom Quiz

64th of 116 rated security

Job description

Command Center Supervisor

Location: Framingham, MA

Schedule: Monday – Friday, 8:00 AM – 4:00 PM

Pay Rate: $23.69/hour

We help make your world a safer place.

Securitas is a global leader in security services, providing advanced and sustainable solutions across 47 countries with over 355,000 employees and 150,000 clients worldwide. We play an essential role in protecting people, property, and assets while fostering a safe and secure environment for our clients and communities.

Position Overview

We are seeking a Command Center Supervisor with a strong blend of security operations, technology, and leadership experience. This role is responsible for supervising daily Command Center operations while ensuring security systems are functioning properly, coordinating incident response, overseeing audits, and partnering with IT, Facilities, and third-party vendors to resolve technical and operational issues.

The ideal candidate has prior experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Service Desk, or technical support environment and possesses strong leadership, communication, and analytical skills. Experience with Genetec access control and video management systems is highly preferred.

Key Responsibilities
  • Command Center Operations: Supervise daily Command Center activities, ensuring continuous monitoring of security systems and operational workflows.
  • System Monitoring: Monitor access control, video surveillance, alarms, and other physical security systems to identify issues and ensure optimal performance.
  • Incident Management: Track security incidents, service requests, alarms, and technical issues from identification through resolution while maintaining accurate documentation.
  • Technical Coordination: Work closely with IT teams, Facilities, security system vendors, and system integrators to troubleshoot, escalate, and resolve operational issues.
  • Access Control: Manage access permissions, credentialing, visitor access, and system integrity while maintaining compliance with site policies.
  • Video Surveillance: Monitor CCTV systems, investigate security events, and assist with incident reviews utilizing Genetec and related security platforms.
  • Audits & Compliance: Conduct operational audits, compliance checks, system testing, and reporting to ensure adherence to company and client standards.
  • Reporting & Documentation: Prepare detailed incident reports, operational summaries, and performance metrics while maintaining accurate records.
  • Leadership: Provide guidance and support to Command Center personnel, promote accountability, and ensure consistent operational excellence.
  • Customer Service: Maintain professional communication with employees, clients, emergency responders, and internal stakeholders.
Qualifications
  • Previous experience in a Security Operations Center (SOC), Command Center, Network Operations Center (NOC), IT Help Desk, Technical Operations, or Service Desk environment
  • Strong understanding of physical security systems, including access control, CCTV, and alarm monitoring
  • Experience coordinating with IT departments, vendors, and facilities teams to resolve technical issues
  • Excellent leadership, organizational, and problem-solving skills
  • Strong written and verbal communication skills
  • Ability to remain calm and make sound decisions in high-pressure situations
  • Intermediate computer proficiency with experience using security management software
  • Genetec experience strongly preferred
Requirements
  • Must be at least 18 years of age
  • High school diploma, GED, or equivalent
  • Reliable transportation and communication
  • Legal authorization to work in the United States
  • Ability to read, write, and speak English effectively
  • Previous supervisory or leadership experience preferred
  • Prior experience with security technology, incident management, or command center operations strongly preferred
Benefits
  • Medical, Dental, and Vision Insurance
  • 401(k) with employer match
  • Paid time off, paid training, and company-provided uniforms
  • Company-paid life insurance
  • Employee Assistance Program (EAP)
  • Wellness and financial support programs
  • Employee discount programs (vehicles, electronics, travel, and more)
Join Securitas and help lead critical security operations while building your career with a global leader in protective services.

Apply now at SecuritasJobs.com

Securitas is an Equal Opportunity Employer (EOE/M/F/Vets/Disabilities). All qualified applicants will receive consideration for employment without regard to legally protected status.


 

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits include: 
  • Retirement plan
  • Employer-provided medical and dental coverage
  • Company-paid life insurance
  • Voluntary life and disability insurance
  • Employee assistance plan
  • Securitas Saves discount program
  • Paid holidays
  • Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.
Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.

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