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Command Center Jobs in Atlanta, GA (NOW HIRING)

Marksman Security

Command Center Officer

Atlanta, GA · On-site

Command Center Officer Atlanta, GA Marksman Security is built on serving our clients and building careers - just like yours. We are trusted by some of the most well-known companies and properties in ...

Floor & Décor

Command Center Associate

Conyers, GA · On-site

$15.15/hr

Base Pay This role has a minimum base pay from $15.15 per hour with higher starting pay available based on experience. PURPOSE This position is responsible for greeting customers and managing the ...

Floor & Decor

Command Center Associate

Conyers, GA

$15.15/hr

Base Pay This role has a minimum base pay from $15.15 per hour with higher starting pay available based on experience. PURPOSE This position is responsible for greeting customers and managing the ...

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All JobsCommand Center JobsCommand Center Jobs in Atlanta, GA

Command Center information

See Atlanta, GA salary details

$13

$23

$45

How much do command center jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for command center in Atlanta, GA is $23.70, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $25.43 per hour, depending on experience, location, and employer.

What is the difference between Command Center vs Network Operations Center (NOC)?

AspectCommand CenterNetwork Operations Center (NOC)
Primary FocusMonitoring and managing overall operations, incident response, and strategic coordinationMonitoring, maintaining, and troubleshooting network infrastructure and connectivity
Work EnvironmentControl rooms, command hubs, often in various industries like security, transportation, or emergency servicesData centers, network operation rooms, primarily in IT and telecommunications sectors
Required CredentialsVaries by industry; often includes certifications like CISSP, security clearances, or emergency management trainingNetworking certifications such as CCNA, Network+, and relevant IT credentials

While both roles involve monitoring and incident management, a Command Center oversees broader operational activities and strategic decisions, whereas a Network Operations Center focuses specifically on network infrastructure and connectivity issues. Understanding these differences helps in choosing the right career path or job search focus within operational roles.

What is a Command Center and what do people working there do?

A Command Center is a centralized location where teams monitor, manage, and coordinate critical operations, often using real-time data and communication tools. Employees in a command center oversee the status of systems, respond to incidents or emergencies, and ensure business continuity. They may work in industries like IT, security, transportation, or emergency services, depending on the organization's needs. The primary goal is to maintain smooth operations, quickly address issues, and support decision-making during critical events.

What are the main challenges faced by professionals working in a Command Center and how can they be managed?

Professionals in a Command Center often face challenges such as rapidly responding to emergencies, managing high volumes of information, and coordinating with multiple departments under pressure. To manage these challenges effectively, strong communication skills, the ability to prioritize tasks, and familiarity with relevant technology platforms are essential. Many organizations provide ongoing training and support to help Command Center staff stay updated and resilient, ensuring smooth operations and quick decision-making during critical situations.

What are the key skills and qualifications needed to thrive as a Command Center Operator, and why are they important?

To thrive as a Command Center Operator, you need strong analytical skills, attention to detail, and experience in monitoring and incident response, often supported by a degree in information technology, security, or a related field. Familiarity with network monitoring tools, incident management systems, and sometimes certifications like CompTIA Security+ or ITIL are commonly required. Effective communication, problem-solving abilities, and the capacity to work calmly under pressure are standout soft skills for this role. These skills and qualities are essential to ensure rapid decision-making, incident resolution, and the continuous operation of critical systems.
What are popular job titles related to Command Center jobs in Atlanta, GA? For Command Center jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Command Center jobs in Atlanta, GA look for? The top searched job categories for Command Center jobs in Atlanta, GA are:
Command Center jobs near you
Infographic showing various Command Center job openings in Atlanta, GA as of July 2026, with employment types broken down into 4% As Needed, 58% Full Time, 23% Part Time, and 15% Contract. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $49,303 per year, or $23.7 per hour.
Command Center Officer

Command Center Officer

Marksman Security

Atlanta, GA • On-site

Other

Posted 21 days ago

Marksman Security rating

5.9

Company rating: 5.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

68th of 116 rated security

Job description

Command Center Officer

Atlanta, GA

Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman's customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

The Security Command Center Officer oversees the continuous operation, integrity, and performance of all life safety and security systems across a 50-acre mixed-use development. This officer helps ensure robust control room operations, and provides dispatch directions to 40+ security personnel across the property. The SCC Officer serves as the operational nexus between technology, people, and emergency response functions – requiring technical expertise, leadership capability, and exceptional judgment.

Core Technical Competencies

Access Control Systems

  • Deep understanding of enterprise access control platforms (Avigilon or equivalent).
  • Able to administer credentials, troubleshoot controllers, interpret logs, and maintain door schedules and alarms.
  • Understands system integration with elevators, fire panels, intrusion systems, and visitor management.

CCTV / Video Management Systems

  • Proficient with VMS platforms (Verkada, Genetec Security Center, Avigilon, etc.).
  • Skilled at configuring cameras, monitoring analytics triggers, pulling evidence, and supporting investigations.
  • Understands video retention compliance requirements.

Fire Alarm & Life Safety Systems

  • Working knowledge of panel operations (Notifier, EST, Siemens, Simplex, or equivalent).
  • Able to interpret alarm conditions, communicate with Fire Command, and guide emergency response sequences.
  • Can coordinate testing, drills, and impairment procedures.

Elevator Control Systems

  • Familiar with elevator recall, overrides, fire service modes, and integration with access control.
  • Able to coordinate with facilities/OT teams for malfunctions or entrapments.

Inventory & Asset Management

  • Maintains accountability for radios, keys, equipment, PPE, and special-event materials.
  • Uses software systems to track, audit, and document asset lifecycle.

AI-Enhanced Operations

  • Comfortable leveraging AI tools for:
    • summarizing incidents,
    • identifying operational trends,
    • enhancing training documentation,
    • optimizing scheduling,
    • improving dispatch workflows.

Emergency Response & Dispatch Operations

  • Demonstrates mastery in multi-channel dispatching (radio, phone, digital platforms).
  • Applies ICS principles, prioritizes threats, and allocates resources effectively.
  • Adept at coordinating with police, fire, EMS, and property management partners.

Incident Investigation & Analysis

  • Skilled at reviewing CCTV, access logs, and officer statements.
  • Prepares comprehensive, defensible reports.
  • Able to brief leadership succinctly and professionally.

Professional Communication Skills

  • Clear, calm, and concise communication style – especially under pressure.
  • Experienced in writing polished shifts summaries, incident reports, and after-action reviews.
  • Comfortable briefing executives, law enforcement, and cross-functional partners.
Behavioral Competencies

High Situational Awareness

  • Quickly identifies anomalies or potential threats.
  • Prioritizes critical notifications and escalates appropriately.

Organized & Detail-Oriented

  • Maintains accurate logs, system entries, schedules, and documentation.
  • Keeps the command center clean, controlled, and audit-ready at all times.

Calm Under Pressure

  • Makes sound decisions during alarms, emergencies, system faults, or high-stress events.
  • Demonstrates resilience and reliability in chaotic environments.
Experience Requirements

Preferred Background

  • 4+ years experience in security operations, dispatch centers, or life safety technology environments.
  • Experience in mixed-use, corporate, campus, aviation, stadium, or municipal environments.

Training / Certifications (Preferred but Not Required)

  • ASIS (APP, PSP, CPP)
  • Fire Life Safety Director certifications
  • CPR/First Aid/AED Instructor
  • System-specific access control or VMS certifications
Personality & Culture Fit Indicators

The strongest candidates typically demonstrate:

  • High integrity and a strong sense of responsibility.
  • Bias toward action while maintaining disciplined procedures.
  • Comfort with both structure and rapid change.
  • Curiosity and continuous learning, especially with technology and AI.
  • Diplomacy – able to communicate firmly without creating friction.
  • Ownership mentality – treats the site as if it were their own.

What Marksman Security employees say

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