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Call Center Survey Jobs in Atlanta, GA (NOW HIRING)

HP Products

Customer Service Representative

Mcdonough, GA

$14.50 - $20/hr

Satisfaction Survey: Working with managers to meet the satisfaction survey goal at or above group ... Ability to handle a fast-paced call center environment. * Solid understanding or ability to learn ...

SUPPLY.com

Customer Service Representative

Mcdonough, GA

$14.50 - $20/hr

Satisfaction Survey: Working with managers to meet the satisfaction survey goal at or above group ... Ability to handle a fast-paced call center environment. * Solid understanding or ability to learn ...

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Call Center Survey information

See Atlanta, GA salary details

$14

$29

$46

How much do call center survey jobs pay per hour?

As of May 28, 2026, the average hourly pay for call center survey in Atlanta, GA is $29.87, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $34.66 per hour, depending on experience, location, and employer.

What is a Call Center Survey job?

A Call Center Survey job involves making outbound calls or receiving inbound calls to collect feedback from customers about products, services, or experiences. Agents follow a scripted questionnaire and record responses accurately. The goal is to gather valuable insights that help businesses improve customer satisfaction and operations. Strong communication skills, attention to detail, and professionalism are key for success in this role.

What are the key skills and qualifications needed to thrive in the Call Center Survey position, and why are they important?

To excel in a Call Center Survey role, candidates need strong verbal communication skills, data entry proficiency, and attention to detail, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and telephone systems is commonly required, and some employers may provide certification in call center operations or customer service. Outstanding soft skills include patience, active listening, adaptability, and the ability to remain courteous and professional during all interactions. These competencies are crucial for collecting accurate survey responses, maintaining a positive customer experience, and achieving call center performance goals.

What are the primary daily responsibilities for someone working in a Call Center Survey position?

In a Call Center Survey role, your main responsibility is to contact customers by phone and conduct structured surveys, accurately recording their responses into a database or CRM system. You may also handle follow-up calls, clarify survey questions, and provide brief information about the purpose of the survey if needed. Typically, you'll work within a team environment under the guidance of a supervisor and may have daily or weekly targets to meet regarding the number of completed surveys. The work is paced and repetitive but provides valuable experience in customer communication, data collection, and teamwork in a professional setting.
More about Call Center Survey jobs
What are the most commonly searched types of Call Center Survey jobs in Atlanta, GA? The most popular types of Call Center Survey jobs in Atlanta, GA are:
What are popular job titles related to Call Center Survey jobs in Atlanta, GA? For Call Center Survey jobs in Atlanta, GA, the most frequently searched job titles are:
What job categories do people searching Call Center Survey jobs in Atlanta, GA look for? The top searched job categories for Call Center Survey jobs in Atlanta, GA are:
Call Center Survey jobs near you
Infographic showing various Call Center Survey job openings in Atlanta, GA as of May 2026, with employment types broken down into 1% Locum Tenens, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $62,125 per year, or $29.9 per hour.

Data Collection Center (DCC) Interviewer 1 - JOLTS - Atlanta

Manhattan Strategy Group

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Job description

Manhattan Strategy Group (MSG) is seeking a skilled Data Collection Center (DCC) Interviewer to support the Bureau of Labor Statistics (BLS) Job Openings and Labor Turnover Survey (JOLTS). The ideal candidate will have strong call center experience, the ability to leverage call center technologies, and a commitment to improving operational efficiency and respondent engagement.
 
MSG is a leading management consulting firm specializing in program management, training and technical assistance, research and evaluation, marketing and communications, and technology and digital services for federal clients, including the Departments of Labor, Education, and Health and Human Services, Justice, and Homeland Security. We offer a collaborative, growth-oriented environment focused on excellence and impact.
 
We are currently hiring multiple outbound interviewers to support BLS data collection efforts. In this role, you will contact businesses nationwide, enroll in federal payroll surveys, and collect data essential to measuring labor market activity and informing economic policy.
Position Highlights
  • Day shift, Monday–Friday (8:00 AM–4:30 PM EST)
  • No weekends
  • Full-time, 40 hours/week
  • H&W benefits (Health, dental, vision, and 401(k))
  • Paid holidays
  • Promote from within culture
  • On-site location: Atlanta, GA 30303
Duties:
Typical duties shall include but are not limited to the following:
  • Enrolls companies into the JOLTS survey.
  • Processes confidential data records obtained through interviews or other approved means.
  • Performs editing and screening testing in accordance with established DCC standards.
  • Follows procedures related to rolling respondents to alternate collection methods after the initial five-month CATI collection.
  • Performs editing and reasonable testing in accordance with established JOLTS standards.
  • Reviews error messages and correct data where applicable, and as needed, redirect data for error corrections.
  • Answers incoming calls and emails from respondents by providing prompt and courteous service.
  • Performs non-response prompting calls.
  • Performs edit reconciliation of self-reported data.
Minimum Qualifications: 
  • Must be able to successfully complete the Department of Personnel Suitability and Security Clearance Process.
  • High School diploma or equivalent plus two years of relevant experience.
  • Two years of experience using Microsoft Office suite or equivalent software.
  • Experience using the internet for research. 
Preferred Experience:
  • Call center, strong customer service and sales experience
  • Consistent work history and excellent attendance record
  • Excellent persuasive/negotiation skills
MSG is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor (DOL).
If you are a jobseeker with a disability and require a reasonable accommodation to apply for one of our jobs, please contact HR@ManhattanStrategy.com.
Manhattan Strategy Group (MSG) is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. Our hiring decisions are based solely on merit and qualifications, ensuring a fair and competitive selection process. 

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